Top 38 Office specialist Jobs in Mint Hill, Nc

Customer Experience Specialist (Part-Time)
Mecklenburg County —Charlotte, NC
- $20.00 - $26.61 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
3d
Data Entry Specialist
Fusable —Charlotte, NC
- $18 - $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Administrative Specialist
City of Charlotte —Charlotte, NC
- $25.00 - $35.13 an hour
- Online Application
- Background check
- Microsoft Outlook
- Computer literacy
4d
Administrative Specialist II - PT
Central Piedmont Community College —Charlotte, NC
- $21.13 an hour
- Part-time
- Research
- Mid-level
- Office
- Free parking
- Paid parental leave
10d
FRONT OFFICE RECEPTIONIST / ADMINISTRATIVE SUPPORT SPECIALIST
Carolina International School —Concord, NC
- Weekends as needed
- School experience
- Microsoft Outlook
- Computer literacy
2d
Sales Support Specialist-Japanese Bilingual
PASONA N A, INC. —Charlotte, NC
- $50,000 - $65,000 a year
- Full-time
- Office
- Entry level
Operations and Finance Specialist
Make-A-Wish Foundation of Central and Western North Carolina —Charlotte, NC
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
Quick Apply
Front Desk Expert
Marriott International, Inc —Charlotte, NC
- $19.63 - $20.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Free parking
Small Business Specialist 3 - SouthPark Office
U.S. Bank National Association —Charlotte, NC
- $25.63 - $37.60 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Administrative Assistant to Medicare Specialist and Financial Advisor
RPH Consulting —Cornelius, NC
- $22 an hour
- Part-time
- Hybrid work
- Office
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
4d
Behavioral Health Support Specialist, Concord Behavioral Health Office
RHA Health Services, LLC —Concord, NC
- Full-time
- Mid-level
- Office
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Administrative Sales Support Specialist
SunSource —Matthews, NC
- Mid-level
- Office
- 3 years
Quick Apply
12d
Administrative Assistant - Branch Services Specialist
Howard Hanna Real Estate Services —Cornelius, NC
- Full-time
- Writing skills
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
3d
Patient Access Specialist- Contact Center
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Work from home
Administrative Professional
Carolina Pest Management —Monroe, NC
- $17 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- 11+ years
- Employee stock purchase plan
- Paid holidays
6d
Part Time Accounting Specialist - Business Office
Central Piedmont Community College —Charlotte, NC
- $15.53 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Free parking
- Paid parental leave
11d
Small Business Specialist 3 - South End Office
U.S. Bank National Association —Charlotte, NC
- $25.63 - $37.60 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Small Business Specialist 3 - Pineville-Matthew Office
U.S. Bank National Association —Charlotte, NC
- $25.63 - $37.60 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
IMAGING SPECIALIST II
Patterson Pope Inc —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Basic math
- AD&D insurance
- Paid holidays
Quick Apply
3d
Behavioral Health Certified Peer Support Specialist, Albemarle Behavioral Health Office
RHA Health Services, LLC —Concord, NC
- Full-time
- Mid-level
- Office
- Driver's License
- Health insurance
- Paid time off
Quick Apply

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Customer Experience Specialist (Part-Time)

Mecklenburg County -
Charlotte, NC

Apply Now

Job Details

Part-time
$20.00 - $26.61 an hour
3 days ago

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Customer Experience Specialist (Part-Time) - Community Resource Center
The Department of Community Resources

Please apply by: 8/24/2026

"Follow Your Calling, Find Your Career"

Rate: $20.00 - $26.61 / hr

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Position Specific Summary
The Customer Experience Specialist position will support the Department Monday – Friday on-site as telework is not provided. Additionally, the selected candidate may be required to stand for a period of time while completing duties and support additional CRC locations as needed.

The selected candidate will support the Department Monday – Friday up to 20 hours a week.

Location:
3205 Freedom Drive
Charlotte, NC 28208

Position Summary
This is a customer-facing position that will interface directly with walk-in customers in Health and Human Services. The incumbent will understand the CRC lobby workflow and processes in order to help guide customers through the proper steps required for their needs, or to the appropriate subject matter experts who can provide the customer with more detailed guidance. This position will also provide administrative back-up to clerical functions.

The goal of the Community Resource Center is to deliver quality, accurate, and personalized solutions that enhance customer satisfaction with every interaction.

Essential Functions

Greet, direct and screen customers for accessibility to all HHS programs and services helping as required.

Act as an initial point of contact for the HHS walk-in customer.

Assisting customers with check-in

Directing customer to building amenities or waiting area

Identifying situations requiring escalation (to liaison, case worker, management, etc.)

Deescalate situations

Intuitive to read the environment and respond appropriately

Authentic interactions with customers

Observant and aware of surroundings

Must remain informed and knowledgeable of all programs and services offered within CRC including those offered by Community Organizations.

Maintain personal and professional competency via trainings.

Ensure agency guests are appropriately directed and staff are notified.

Interview and screen customers to understand their specific needs.

Determine which workflow steps and processes are needed to fulfill the customer’s needs to help ensure that the customer’s transactions are efficient and effective.

Respond in a timely manner and communicate clearly and accurately.

Maintain dialog with customers regarding expectations and experiences and use this feedback to improve service delivery.

Utilize Language Assistance staff and devices to effectively communicate with LEP and other customers.

Recognize when requests must be escalated and follow policies and procedures to ensure the customer receives communication regarding resolution.

Collaborate with staff to ensure the customer workflow is efficient and successful. Keep current with CRC process changes and ensure that customer communications reflect the correct and current protocols.

Collaborate with staff to function in support of each other to achieve the mission of HHS and Mecklenburg County; Assist with additional lobby services as needed (including, but not limited to, the Document Counter, Kids’ Corner, Food Pantry, and Computer Room)

Maintain a professional environment.

Ensure the lobby is clean, safe, and operationally ready

Maintain county standards in professional appearance

Ensure wheelchairs and other equipment is properly maintained and secured

Minimum Qualifications

Experience:

Minimum of two years of customer service or community service-related experience

Education:

High School Diploma or equivalent

Combination of relevant education and relevant experience accepted?: Yes

Preferred Qualifications

Bilingual Skills (Spanish/English)

Knowledge, Skills and Abilities

Knowledge of

Thorough knowledge of Health and Human Service customer service needs and understanding of mission, mandate, and duties.

Communicate clearly and professionally, both with customers and staff.

Ability to maintain a friendly, cooperative, and responsive attitude toward customers.

Intuitive to read the environment and respond appropriately

Skilled in time management in order to effectively manage daily workloads.

Ability to troubleshoot and alert Customer Service Manager to potential problems.

Possess the ability to be a self-directed and motivated individual; to work without direct supervision, in a team environment, and keeping management informed of unusual problem situations.

Ability to establish and maintain effective working relationships with members of the CRC team, other employees, and the general public.

Possess a strong work ethic and team player mentality.

Knowledge of PC’s, laptops, tablets or similar devices, printers, other peripherals, operating systems, Outlook, and MS Office Suite.

Skills

Active listening

Attention to detail

Critical thinking

Reading comprehension

Service orientation

Time management

Written and oral communication

Abilities

Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships

Communication: Clearly conveying information and ideas through a variety of media to individuals and/or groups in a manner that engages the audience and helps them understand and retain information

Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and the organization’s needs

Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties

Computer Skills

General knowledge of various computer applications

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Apply Now

Refine Your Search

office specialist jobs in mint hill, nc

Customer Experience Specialist (Part-Time)

Data Entry Specialist

Administrative Specialist

Administrative Specialist II - PT

FRONT OFFICE RECEPTIONIST / ADMINISTRATIVE SUPPORT SPECIALIST

Sales Support Specialist-Japanese Bilingual

Operations and Finance Specialist

Front Desk Expert

Small Business Specialist 3 - SouthPark Office

Administrative Assistant to Medicare Specialist and Financial Advisor

Behavioral Health Support Specialist, Concord Behavioral Health Office

Administrative Sales Support Specialist

Administrative Assistant - Branch Services Specialist

Patient Access Specialist- Contact Center

Administrative Professional

Part Time Accounting Specialist - Business Office

Small Business Specialist 3 - South End Office

Small Business Specialist 3 - Pineville-Matthew Office

IMAGING SPECIALIST II

Behavioral Health Certified Peer Support Specialist, Albemarle Behavioral Health Office

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