Top 33 Helpdesk technician Jobs in Mississippi

Local Area Network Technician
Central Service Association —Tupelo, MS
- $18 - $22 an hour
- Full-time
- Background check
- Basic math
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
IT, HELP DESK TECHNICIAN II
Magnolia Regional Health Center —Corinth, MS
- Full-time
- Computer Science
- Hospital
- Mid-level
PC Support Technician
Howard Industries, Inc. —Ellisville, MS
- From $31,500 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Control Room Specialist
WITRON Group —Hernando, MS
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- AD&D insurance
- Disability insurance
Service Technician, HVAC Repair
Sears Home Services —Jackson, MS
- $22 - $36 an hour
- Full-time
- Customer service
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Service Representative
RJ Young Company —Jackson, MS
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Pearl, MS
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Maintenance Technician
RISE A Real Estate Company —Oxford, MS
- $20 - $23 an hour
- On call
- Carpentry
- Driver's License
- Plumbing
Quick Apply

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IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
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Merit Health River Region —Vicksburg, MS
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10d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
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helpdesk technician jobs near mississippi

Local Area Network Technician

Central Service Association -
Tupelo, MS

Quick Apply

Job Details

Full-time
$18 - $22 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Network protocols
Desktop applications
Computer networking
Associate's degree

Full Job Description

Responsible for the organization’s local area network needs, including the installing, maintaining, and updating relevant hardware and software.

Essential Job Duties

· Serve as the initial point of contact for technical support inquiries via phone, email, or ticketing system.

· Diagnose and troubleshoot technical issues related to hardware, software, network connectivity, and peripherals.

· .Provide timely and effective resolution to technical problems while adhering to established service level agreements (SLAs).

· Escalate unresolved issues to appropriate IT personnel or third-party vendors, as necessary.

· Document necessary support interactions, including the nature of the problem and the steps taken to resolve it.

· Maintain accurate records of hardware and software inventory.

· Assist in the setup, configuration, and deployment of end-user hardware and software.

· Collaborate with other members of the IT team to identify recurring issues and develop long-term solutions.

· Keep abreast of emerging technologies and best practices in IT support.

Qualifications

· Associate degree or high school diploma with some additional continuing education through certification program and some relevant experience required; or equivalent combination of education and experience.

· CompTIA A+ certification is preferredHigh school diploma or equivalent; associate or bachelor’s degree in a related field preferred.

· Proven experience in a help desk or technical support role.

· Strong knowledge of Windows and/or macOS operating systems.

· Familiarity with Microsoft Office applications and common business software.

· Basic understanding of networking concepts and protocols.

· Excellent problem-solving skills with a methodical approach to troubleshooting.

· Outstanding communication and interpersonal abilities, with a customer-centric mindset.

· Ability to work independently and collaboratively in a fast-paced environment.

· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are advantageous.

· .

Knowledge, Skills, and Abilities

· Strong problem-solving and analytical skills.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports, correspondence, and documentation.

· Ability to speak effectively among individuals or groups of employees.

· Ability to add, subtract, multiply, and divide all units of measure.

· Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems involving several concrete variables within standardized situations.

Physical Demands and Work Environment

The noise level in the work environment is usually moderate.

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

Must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Associate (Required)

Experience:

Computer networking: 1 year (Preferred)

Ability to Commute:

Tupelo, MS 38801 (Required)

Ability to Relocate:

Tupelo, MS 38801: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in mississippi

Local Area Network Technician

IT Support Technician 1

IT, HELP DESK TECHNICIAN II

PC Support Technician

Control Room Specialist

Service Technician, HVAC Repair

Technical Service Representative

Now Hiring IT and Telecom Field Technicians

Maintenance Technician

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