Top 99 It support Jobs in Mississippi

IT Support Manager
Liebherr USA Co. —Tupelo, MS
- Online Application
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Support Specialist
Surge Staffing —Tupelo, MS
- $20.70 - $21.70 an hour
- Overtime
- Communication skills
- Entry level
- Under 1 year
Quick Apply
1d
Computer Hardware Technician
TEKWISSEN LLC —Jackson, MS
- Contract
- Microsoft Outlook
- Mid-level
- Organizational skills
Quick Apply
Technical Support Representative
CVS Health —Mississippi
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
19h
IT Support Specialist
Qureos Inc —Jackson, MS
- $29 - $55 an hour
- Full-time
- Mid-level
- Analysis skills
- Communication skills
8d
IT Software Support Specialist
Southern Tire Mart, LLC —Columbia, MS
- Windows
- Analysis skills
- Training & development
IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
IT Support Analyst
Cosmich Simmons & Brown PLLC —Jackson, MS
- Full-time
- Computer Science
- Heavy lifting
- Ability to walk for extended periods
Service Desk Technician
Govcio LLC —Kiln, MS
- $24.97 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Entry level
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Mississippi
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Field IT Support Specialist
Johnson Controls —Hattiesburg, MS
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
IT Technician
The Haskell Company —Jackson, MS
- Full-time
- Microsoft Word
- Classroom
- Research
- Health insurance
- Retirement plan
Quick Apply
Entry-Level IT Technician
Franklin County Memorial Hospital —Meadville, MS
- Hospital
- Computer literacy
- HIPAA
Quick Apply
8d
Technical Support Specialist (Temporary) - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Temporary
- Computer Science
- Windows
- Driving
- Wellness program
- 403(b) matching
Quick Apply
2d
IT Support Technician/Installer
Ideal Software Systems, Inc. —Meridian, MS
- 8 hour shift
- Microsoft Word
- Computer science
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
IT/Cybersecurity Training Support
Bering-Alaka`ina Holdings, LLC —Keesler AFB, MS
- DevOps
- Mid-level
- IT
- Paid holidays
- Disability insurance

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IT Support Manager

Liebherr USA Co. -
Tupelo, MS

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Team management

Full Job Description

The primary focus of this team is to deliver onsite technical support for end users. Responsibilities include hands‑on troubleshooting of hardware, software, workstation issues, and support for computer imaging processes. The team will respond to support needs through service desk tickets, walkups, phone, and email, and will provide full lifecycle support for computer systems, desk phones and mobile devices. In addition, the team will actively support and collaborate with the network and systems teams on onsite infrastructure tasks such as equipment installation, maintenance, testing, and assisting with local network and systems operational needs, all in alignment with Liebherr Corporate Information Security (CIS) standards. This role will be responsible for functional management of local IT support personnel across many sites and disciplinary management of personnel at the Tupelo Mississippi location.

Responsibilities

Ensure support requests are resolved in a timely manner and in accordance with the agreed‑upon SLA’s.
Manages and communicates IT KPI’s, dashboards, and performance reports based on department vision and processes.
Provides advanced technical support to the IT Support team as required.
Supports the maintenance of the IT asset system to ensure systems always stay up to date. This includes procurement of IT assets to maintain uptime and prevent stock outs, asset inventory, FIFO on issuing hardware, and asset disposal in accordance with company policy.
Manages full lifecycle support for mobile devices, including procurement, inventory control, asset management, provisioning, and disposal in accordance with SOPs.
Accurately records activities in the help desk ticketing system.
Tracks equipment and software lifecycles, proposing hardware replacements as appropriate; tracks software licensing and executes renewals.
Manage new employee onboarding process, including creating and maintaining Active Directory accounts in accordance with company security policies.
Manages exiting employee off‑boarding processes, including account deletion, legal holds, employee transfer tasks, and return/storage of IT equipment.
Manages the IT client hardware replacement program for users, including maintaining and executing the computer deployment program.
Oversees lifecycle management of conference room and video teleconferencing (VTC) systems, including procurement, configuration, inventory, asset tracking, maintenance, and end‑of‑life disposal per SOPs.
Collaborate with hardware suppliers to identify appropriate hardware models and assist with negotiation of pricing and discounts.
Assists in financial requirements by submitting information for budgets and monitoring expenses.
Assists in providing quotations based on user requests to ensure they comply with the IT budget and security policies.
Identifies frequent or common issues and follows the escalation procedure for problems and major incidents.
Coordinate planned and unplanned IT outages, including change communications, stakeholder notifications, status updates, and post-outage follow-up documentation.
Coordinate contractors supporting onsite IT services and projects, including scheduling, site access, scope-of-work clarification, safety and compliance requirements, work quality verification, and
documentation of completed work.
Assists with continuous improvement projects to improve business processes and reduce cost.
Creates and maintains documentation related to new and existing IT processes.
Creates and contributes to knowledgebase articles.
Trains and provide individual instruction to technicians.
Participates in cross‑functional projects as scheduled.
Practices 5S methodology to keep responsible areas organized and maintained at all times

Management Duties:

Manages Direct Reports 6 – 10 personnel.
Responsible for the overall direction, coordination and evaluation of IT Support team.
Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Manage employee schedules to ensure adequate coverage, including shift planning, on-call/after-hours rotation, and coordination of PTO and absences.
Manage a geographically dispersed team, including remote coaching and performance management, consistent communications and meeting cadence, cross-site workload balancing, and periodic onsite
visits as needed

Competencies

Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or related discipline with a minimum of 4 years of related experience, or an Associates degree in Computer Science, Computer Engineering, Information Systems or related discipline with a minimum of 6 years of related experience, or a minimum of 8 years of related experience in lieu of a degree. A minimum of 4 years in a Management position, successfully leading technical personnel and managing related tasks.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Thomas Steele.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

Location

Liebherr USA Co.

145 Liebherr Drive

38801 Tupelo, MS

United States (US)

Contact

Thomas Steele

[email protected]

Apply Now

Refine Your Search

it support jobs in mississippi

IT Support Manager

IT Support Specialist

Computer Hardware Technician

Technical Support Representative

IT Support Specialist

IT Software Support Specialist

IT Support Technician 1

IT Support Analyst

Service Desk Technician

IT Support Engineer I

Customer Service / Tech Support Rep – Financial (Remote)

IT Communications Support Technician

IT Support Analyst - Ridgeland, MS

Field IT Support Specialist

IT Support Specialist

IT Technician

Entry-Level IT Technician

Technical Support Specialist (Temporary) - Jackson, MS

IT Support Technician/Installer

IT/Cybersecurity Training Support

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