Top 293 Caller Jobs in Missouri

Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
10d
Home Office - Phone Rep 1
StorageMart | MMS —Columbia, MO
- $19.50 an hour
- Urgently hiring
- In-person
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
14d
Home Office - Phone Rep 2
StorageMart | MMS —Columbia, MO
- $21.50 an hour
- Full-time
- In-person
- Editing
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Client Service Representative
VETERINARY SPECIALTY SERVICES PC —Manchester, MO
- Weekends as needed
- Computer literacy
- Mid-level
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Claims Specialist II - Veterans Disability Appeals
Allsup Employment Services —St. Louis, MO
- $17 - $21 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Specialist
BETTER BUSINESS BUREAU —St. Louis, MO
- $39,000 - $44,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
6d
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Telephone Liaison
Principle Choice Solutions LLC —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
3d
Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Switchboard Operator
Principle Choice Solutions LLC —St. Louis, MO
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
3d
Fraud Support Call Center Representative (CCC)
Jack Henry —Springfield, MO
- $34,320 - $37,500 a year
- Weekends as needed
- Remote
- Data entry
- In-person
- 1 year
Contact Center Specialist
CNB St. Louis Bank —Maplewood, MO
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Call Center Representative (Telecom)
SSM Health —Bridgeton, MO
- Part-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Corporate Admin
Bandana's Bar B Q —Chesterfield, MO
- Full-time
- Word processing
- Office
- Entry level
Quick Apply
Telephone Operator, Full Time Night
Saint Luke's Health System —Kansas City, MO
- Full-time
- Hospital
- Mid-level
- Mentoring
- Health insurance
- Tuition reimbursement
Telephone Operator, Full Time Day
Saint Luke's Health System —Kansas City, MO
- Full-time
- Hospital
- Mid-level
- Mentoring
- Health insurance
- Tuition reimbursement
Benefit Authorizer (Central Processing) Direct Hire Authority
US Social Security Administration —Kansas City, MO
- $51,283 - $66,670 a year
- Online Application
- Background check
- Pass drug screening
- Office
13d
PBX Operator
Research Medical Center —Kansas City, MO
- Full-time
- Adults
- Adolescents
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Benefit Authorizer (Central Processing) Direct Hire Authority
Social Security Administration —Kansas City, MO
- $50,969 - $66,670 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
9d

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Home Office - Supervisor

StorageMart | MMS -
Columbia, MO

Quick Apply

Job Details

Full-time
$25.50 an hour
10 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
High school diploma or GED
Staff policy implementation
Desktop applications
Productivity software
Business operations

Full Job Description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

Join the StorageMart Family!
EASY.CLEAN.SERVICE
Position: Supervisor
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $25.50/hour
Be part of a team that values people, growth, and exceptional customer service. At StorageMart, you’ll have the opportunity to make a difference while supporting a team, serving customers, and growing with a trusted company.

Benefits Include:
✔ Medical, Dental & Vision Insurance
✔ 401(k) with up to 12% Company Match
✔ Paid Time Off
✔ Company-Paid Life Insurance & Short-Term Disability
✔ Employee Assistance Program
Join StorageMart and start your next career opportunity today!
The Contact Center Supervisor is responsible for overseeing daily operations, managing inbound and outbound call activities, and ensuring optimal staffing to drive strong performance. This role cultivates an environment where sales naturally thrive through effective leadership, operational excellence, and strategic direction. The Supervisor fosters a positive and motivating work culture by reinforcing expectations, upholding sales initiatives, and ensuring an exceptional caller experience. Additionally, this role plays a pivotal part in onboarding, training, quality assurance, and performance monitoring, while holding representatives accountable for delivering excellence.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide supervision, guidance, and performance oversight for assigned team of Phone Representatives (typically 8–12). *
2. Assume responsibility for the entire floor (up to 40–50 representatives) when serving as the only supervisor on duty, ensuring operational goals and service standards are met. *
3. Call Flow Management – Ensure a high call answer rate and distribute outbound calls efficiently. *
4. Agent Productivity & Timecard Management – Ensure adherence to productivity expectations while assisting with timecard updates and issue resolution. *
5. Motivation & Coaching – Inspire and guide representatives to achieve performance goals while continuously monitoring progress. *
6. Employee Counseling & Discipline – Conduct performance reviews, provide ongoing coaching, and administer corrective actions, as necessary. *
7. Agent Support & Retention – Serve as the primary point of contact for representatives, assisting with call-related issues, fostering a collaborative environment, and ensuring engagement and retention. *
8. Training, Development, & Onboarding – Provide on-the-spot training and ensure representatives develop strong product knowledge, sales techniques, and soft skills. *
9. Hiring Support – Assist in the hiring process by interviewing, evaluating, and selecting candidates. *
10. Staffing & Role Optimization – Provide input on staffing needs and assess role suitability for optimal performance.
11. Quality Assurance & Monitoring – Review calls, provide constructive feedback, and identify areas for improvement to enhance service quality.
12. Customer Service Excellence – Maintain high service standards by ensuring representatives are informed of policies, updates, and best practices.
13. Issue Identification & Resolution – Detect and address operational inefficiencies related to staffing, processes, or performance.
14. Escalation Handling – Support representatives with complex customer inquiries, ensuring effective and timely resolutions. *
15. Collaboration & Communication – Foster a positive working environment across SRC teams and departments while maintaining strong communication with leadership.
16. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart.

Denotes essential job function

Basic Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or GED required; associate degree preferred.
2. Minimum two years of related experience and/or training, or an equivalent combination of education and experience.
3 .Previous experience supervising or leading a team.
4. Strong leadership, coaching, and communication skills.
5. Ability to enforce policies while supporting team goals.
6. Demonstrated ability to manage daily operations effectively.
7. Effective oral and written communication skills.
8. Ability to apply company policies, procedures and operating guidelines; write routine reports and correspondence; and communicate effectively before groups of customers or employees.
9. High level of professionalism.
10. Competency with Microsoft Office and ability to quickly learn new applications and systems.
#SME2

Quick Apply

Refine Your Search

caller jobs in missouri

Home Office - Supervisor

Home Office - Phone Rep 1

Home Office - Phone Rep 2

Customer Service Representative

Client Service Representative

Claims Specialist II - Veterans Disability Appeals

Customer Relations Specialist

Customer Care Representative

Telephone Liaison

Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)

Switchboard Operator

Fraud Support Call Center Representative (CCC)

Contact Center Specialist

Call Center Representative (Telecom)

Corporate Admin

Telephone Operator, Full Time Night

Telephone Operator, Full Time Day

Benefit Authorizer (Central Processing) Direct Hire Authority

PBX Operator

Benefit Authorizer (Central Processing) Direct Hire Authority

I want to receive the latest job alert for caller in missouri

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