Top 49 Navigator Jobs in Missouri

Patient Navigator (Midwest Region)
Genentech —Kansas City, MO
- $75,200 - $139,700 a year
- Online Application
- Mid-level
- 3 years
- Bachelor's degree
12d
RN Navigator Breast Center
Centerpoint Medical Center —Independence, MO
- Full-time
- Mid-level
- Cardiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Care Navigator
SparroWell —Saint Joseph, MO
- Full-time
- RN License
- Computer literacy
- Travel
- Work from home
Quick Apply
Navigator - Virtual Substance Use Recovery Program (vSURP)
Mercy —Chesterfield, MO
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
3d
Redemplo Reimbursement Navigator
Arrowhead Pharmaceuticals —Kansas City, MO
- $160,000 - $170,000 a year
- Remote
- Nursing
- 3 years
- Analysis skills
Early Childhood Quality Specialist – QAR Navigator, Institute for Human Development
University of Missouri - Kansas City —Kansas City, MO
- $57,000 a year
- Full-time
- Mid-level
- University
- Bachelor's degree
- Paid parental leave
- Disability insurance
Community Services Navigator
The Kitchen, Inc. —Springfield, MO
- Full-time
- In-person
- Associate's degree
- Entry level
- Paid holidays
- Health insurance
Quick Apply
12d
Remote Care Navigator BSW MSW LPC CMC
Continuum of St. Louis —St. Louis, MO
- $30 - $39 an hour
- Part-time
- Remote
- Background check
- Master of Social Work
- LPC
- Work from home
Quick Apply
1d
Medical Navigator (Full Time)
Mercy —Springfield, MO
- Full-time
- Customer service
- Medical office experience
- BLS Certification
- Health insurance
- Dental insurance
11d
Older Youth Readiness Navigator
FOSTER CARE COALITION OF GREATER ST —St. Louis, MO
- $56,595 a year
- Weekends as needed
- Research
- Driver's License
- Bachelor's degree
Quick Apply
Lead Family Navigator
University of Missouri —Columbia, MO
- $25.00 - $27.50 an hour
- Online Application
- Mid-level
- University
- Psychology
- Paid parental leave
- Disability insurance
Rural Health Navigator - Mercy Lincoln Community
Mercy —Troy, MO
- Full-time
- Mid-level
- Case management
- Social Work
- Health insurance
- Dental insurance
School Based Navigator
Burrell Behavioral Health —Springfield, MO
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Mileage reimbursement
- Health insurance
Quick Apply
Nurse Navigator, Mercy South
Mercy —St. Louis, MO
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Kinship Navigator Specialist
FosterAdopt Connect —Poplar Bluff, MO
- $45,000 - $48,000 a year
- Weekends as needed
- High school diploma or GED
- Experience working with children
- Bachelor's degree
Quick Apply
Care Navigator - LPN / LVN
Home State Health Plan —Missouri
- $22.94 - $38.79 an hour
- Full-time
- Nursing
- LVN
- Mid-level
- Paid holidays
- Health insurance
9d
Nurse Navigator
North Kansas City Hospital —North Kansas City, MO
- Full-time
- Nursing
- RN License
- Hospital
Nurse Navigator - Congestive Heart Failure
BJC HealthCare —St. Louis, MO
- $33.60 - $51.40 an hour
- Full-time
- Nursing
- RN License
- Hospital
- Disability insurance
- Health insurance
Rural Health Navigator - Mercy Washington
Mercy —Washington, MO
- Full-time
- Mid-level
- Case management
- Social Work
- Health insurance
- Dental insurance
PALM Health Navigator & Client Success Specialist
PALM Health —St. Louis, MO
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply

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Patient Navigator (Midwest Region)

Genentech -
Kansas City, MO

Apply Now

Job Details

Full-time
$75,200 - $139,700 a year
12 days ago

Qualifications

Patient care outcome improvement
Appeals
Health insurance co-pays
Patient question and concern management
Overseeing health insurance pre-certification
Adverse event reporting
Clinical incident reports
Health education for healthcare providers
Customer satisfaction tracking
Insurance claim appeals processing
Patient advocacy
Mid-level
3 years
Patient financial aid assistance
Bachelor's degree
Clinical performance metrics
Medical insurance appeals management
Patient education
Cross-functional collaboration
Patient referrals
Cross-functional communication
Financial education

Full Job Description

The Position

Why Genentech

We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Patient Experience; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.

The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio, technology tools, and consumer-driven patient expectations in a rapidly evolving business landscape.

The Opportunity

The Patient Navigator (PN) serves as a primary point of contact supporting patients across their treatment journey, addressing clinical and non-clinical needs, identifying and addressing barriers, providing resource referrals, and coordinating treatment logistics on behalf of patients. In this role, you will apply critical thinking, creative problem-solving, and independent judgment to navigate complex healthcare systems and optimize patient access to care.

Key Responsibilities:

Orchestrate support across the end-to-end patient treatment journey, coordinating across HCPs, specialty pharmacies, sites of care, payers, and internal teams to eliminate barriers to care.
Manage complex, exception-based reimbursement cases, including escalations for benefit verifications, prior authorizations, appeals, and reauthorizations.
Provide comprehensive insurance and financial education to patients, caregivers, and provider offices regarding coverage options, co-pay support, and patient assistance programs.
Apply independent judgment to tailor conversations and personalized interventions in scenarios where clear protocols may not exist, while adhering strictly to compliance guardrails.
Proactively utilize digital tools, patient insights, and key performance metrics (e.g., Time to Treatment, Patient Satisfaction Scores) to continuously optimize outcomes.
Screen for, capture, and report Potential Adverse Events (PAEs) in strict compliance with organizational and regulatory guidelines.

Who you are

Bachelor’s degree or equivalent experience.
3+ years of healthcare or reimbursement experience.
Passionate about supporting patients’ on their journey and navigating access to medicines; consumer and patient service oriented
Deep access and reimbursement acumen, including demonstrated understanding of the healthcare system and stakeholders.
Demonstrated experience navigating the healthcare ecosystem, including HCP offices, insurance coverage, prior authorizations, specialty pharmacy, and financial assistance programs.
Demonstrated ability to work in a digital-first environment.

Preferred

Prior experience supporting complex specialty therapeutics (e.g., oncology, rare disease, or biologics) within patient services, access or hub environments.
Proven track record of applying critical thinking and empathetic communication to resolve high-friction patient access scenarios.
Ability to educate healthcare provider staff on access support programs in a compliant, strictly non-promotional manner.
Familiarity with tracking and driving key operational metrics such as Time to Treatment, Cost per Interaction, and Patient CSAT.

Location

This role is based in Full-Time Remote, within a 100-mile radius from Overland Park, KS/Kansas City, MO
No relocation benefits are available for this posting

The expected salary range for this position based on the primary location is $75,200 - $139,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Apply Now

Refine Your Search

navigator jobs in missouri

Patient Navigator (Midwest Region)

RN Navigator Breast Center

Care Navigator

Navigator - Virtual Substance Use Recovery Program (vSURP)

Redemplo Reimbursement Navigator

Early Childhood Quality Specialist – QAR Navigator, Institute for Human Development

Community Services Navigator

Remote Care Navigator BSW MSW LPC CMC

Medical Navigator (Full Time)

Older Youth Readiness Navigator

Lead Family Navigator

Rural Health Navigator - Mercy Lincoln Community

School Based Navigator

Nurse Navigator, Mercy South

Kinship Navigator Specialist

Care Navigator - LPN / LVN

Nurse Navigator

Nurse Navigator - Congestive Heart Failure

Rural Health Navigator - Mercy Washington

PALM Health Navigator & Client Success Specialist

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