Top 37 Service desk analyst Jobs in Missouri

Desktop Support Analyst
Careficient —Kansas City, MO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
IT Associate I - Service Desk
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
Service Desk Analyst
World Wide Technology Holding, LLC —St. Louis, MO
- $22.88 - $28.80 an hour
- Full-time
- Oracle
- Salesforce
- Mid-level
- Profit sharing
- Wellness program
3d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
JD Edwards Support Tech
Stellar IT Solutions LLC —St. Louis, MO
- $40 - $45 an hour
- Day shift
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
IT Associate II-Service Desk-Alt Sched - Day Shift
Stifel —St. Louis, MO
- Extended hours
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
IT Support Analyst
Paytient —Columbia, MO
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Disability insurance
8d
IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
Quick Apply
11d
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Endpoint Services Analyst II
Academy Bank, N.A. —Kansas City, MO
- From $28.50 an hour
- Mid-level
- Office
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
8d
System Analyst
Menlo | K12itc —Kansas City, MO
- Mid-level
- Windows
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
IT Support & Operations Analyst
Mechanical Dynamics & Analysis LLC —St. Louis, MO
- $57,000 - $77,200 a year
- Spanish
- Mid-level
- Office
Quick Apply
IT Support Analyst
MFA Oil Company —Columbia, MO
- Overtime
- Computer science
- Computer Science
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Full-time
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
Network Systems Analyst - WashU IT
Washington University in St. Louis —St. Louis, MO
- $58,400 - $99,700 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Employee assistance program
Endpoint Support Technician II - Stifel Bank
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Digital & IT Associate
Parker Hannifin Corporation —Washington, MO
- Full-time
- Mid-level
- Office
- SQL
Endpoint Services Analyst II
Academy Bank —Kansas City, MO
- From $28.50 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Paid holidays
- Disability insurance
8d

I want to receive the latest job alert for service desk analyst in missouri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Desktop Support Analyst

Careficient -
Kansas City, MO

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Smartphone (troubleshooting support)
Wireless access points
Technical documentation
iOS
Windows
Android
Microsoft Office
VLAN
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Remote access management
Desktop applications
Networking equipment (troubleshooting support)
Firewall Management
VPN management
Network infrastructure management
Desktop administration
Active Directory management
IT department experience

Full Job Description

Job Summary

We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join our IT support team. This position involves resolving end-user technical issues, providing Tier 1 and Tier 2 support, and assisting with fundamental network and infrastructure tasks. The ideal candidate will have a strong technical background, excellent communication and writing skills, and experience in supporting both desktop and mobile device environments.

Key Responsibilities

Respond to and resolve hardware, software, and network-related issues via phone, email, remote tools, or in person.
Provide Tier 1 and Tier 2 support for desktop systems, mobile devices, and business applications.
Install, configure, and maintain desktops, laptops, printers, and other peripheral devices.
Contributes to special projects focused on end-user support.
Support and troubleshoot mobile platforms, including Android and iOS, for email setup, MDM enrollment, and app troubleshooting.
Assist with basic network infrastructure support: unmanaged/managed switches, access points, patch panels, VPN firewalls.
Document issues, resolutions, and procedures in the ticketing system using clear, concise, and professional writing.
Conduct user onboarding and offboarding, including the setup of accounts and equipment.
Ensure compliance with security policies and operational procedures.
Escalate unresolved or complex issues to senior IT staff or specialized teams.

Qualifications

Required:

2–4 years of experience in an IT Help Desk or desktop support role.
Broad general knowledge of computer technology and applications.
Experience supporting Windows OS, Office 365, and Active Directory.
Proficiency in supporting Android and iOS devices.
Knowledge of basic networking equipment, including switches, firewalls, and access points.
Broad general knowledge of computer technology and applications.
Basic understanding of networking concepts: IP addressing, DNS, DHCP, VLANs.
Experience with physical network troubleshooting (e.g., patch panels, port mapping).
Experience with VPN setup and reviewing firewall logs for connectivity issues.
Strong written communication skills for documentation and user communication.
Excellent verbal communication and customer service abilities.

Preferred:

Associate’s or bachelor’s degree in IT, Computer Science, or equivalent experience and training, preferably with a concentration in Computer Science or a healthcare-related field.
Industry certifications: CompTIA A+, Network+, or Cisco CCNA.
Familiarity with Ubiquiti, Meraki, or similar SMB networking platforms.
Experience with mobile device management (MDM) platforms.
Exposure to macOS or Linux environments.

Working Environment

Standard business hours with occasional after-hours support or maintenance windows.
May involve lifting and moving IT equipment (up to 40 lbs.) and working in server and network closets.
Hybrid or on-site support is required based on organizational needs.
Role requires regional travel

What We Offer

Competitive salary and benefits package
Supportive and collaborative team environment.
Healthcare coverage, including dental and vision.
Hands-on exposure to a broad range of IT systems and infrastructure

Quick Apply

Refine Your Search

service desk analyst jobs in missouri

Desktop Support Analyst

IT Associate I - Service Desk

IT Help Desk Analyst

Service Desk Analyst

Sr. Service Desk Analyst

JD Edwards Support Tech

IT Associate II-Service Desk-Alt Sched - Day Shift

IT Help Desk Analyst

IT Support Analyst

IT Support Analyst I

Tier 1 MSP Technician

Endpoint Services Analyst II

System Analyst

IT Support & Operations Analyst

IT Support Analyst

Systems Support Analyst

Network Systems Analyst - WashU IT

Endpoint Support Technician II - Stifel Bank

Digital & IT Associate

Endpoint Services Analyst II

I want to receive the latest job alert for service desk analyst in missouri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected