Top 57 Computer network support Jobs in Mobile, Al

IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
5d
Network IT/Computer Science
Alabama State Department of Education —Mobile, AL
- $48,358 - $75,000 a year
- 8 hour shift
- Google Workspace
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
10d
Help Desk Technician, Tier II
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d
I.T. Computer Operator
Harris Computer Systems —Mobile, AL
- $38,000 - $45,011 a year
- Full-time
- Hospital
- Computer literacy
- Office
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
5d
Help Desk Technician, Tier I
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
I.T. Computer Operator
Altera Digital Health Inc. —Mobile, AL
- $38,000 - $45,011 a year
- Full-time
- Hospital
- Computer literacy
- Office
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Daphne, AL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Onsite Desktop Support / Systems Administrator
Excellere IT Solutions, LLC —Mobile, AL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Network Operations Technician
Uniti —Mobile, AL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- AD&D insurance
- Health insurance
4d
Network Technician
Scalian —Mobile, AL
- Full-time
- Maintenance
- Mid-level
- In-person
Quick Apply
Network Systems Administrator
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
IT Systems/Net Work Engineer
Kundlas Consulting Group LLC —Mobile, AL
- Azure
- Computer Science
- System design
Quick Apply
Regional IT Support Specialist
TQL —Spanish Fort, AL
- Full-time
- Inventory management
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Telecommunications & Cybersecurity Analyst - 100% Remote
ATTAINX INC —Saraland, AL
- $70,000 - $80,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
4d
Cyber Security Engineer
Kundlas Consulting Group LLC —Mobile, AL
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Manager IT Infrastructure
Austal USA LLC —Mobile, AL
- Full-time
- Background check
- 18 years or older
- Computer science
Quick Apply
IT Manager
Segers Aero Corporation —Fairhope, AL
- Full-time
- 18 years or older
- Computer Science
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Quick Apply
Voice Field Technician
Kloud 7 —Mobile, AL
- Overtime
- Background check
- Mid-level
- Office
Quick Apply

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computer network support jobs near mobile, al

IT Associate Desktop support analyst

Altera Digital Health Inc. -
Mobile, AL

Apply Now

Job Details

Full-time
$22.83 an hour
5 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: IT Associate Desktop support analyst

Location: On Site - Mobile, AL

Duration: Full-Time

On call rotation

Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL.

Position: IT Associate Desktop support analyst

The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization’s technology environment. This position serves as a primary point of contact for end-users experiencing technical issues, helping to minimize disruptions to business operations and maintain productivity across the organization.

In this role, the analyst is responsible for troubleshooting and resolving a wide range of technical problems, including hardware malfunctions, software issues, system access concerns, and network connectivity challenges. By applying strong diagnostic skills and technical knowledge, they ensure issues are resolved efficiently, either independently or by escalating more complex problems to senior IT staff.

A key component of this position is delivering exceptional customer service. The IT Associate must communicate clearly and professionally with users of varying technical skill levels, demonstrating patience, empathy, and a solutions-oriented mindset. Building trust and maintaining positive relationships with end-users is essential to achieving high levels of client satisfaction.

Additionally, the role requires active participation as a collaborative team player within the IT department. The analyst contributes to team objectives by sharing knowledge, documenting solutions, and assisting colleagues when needed. They may also support system updates, device deployments, and process improvements, helping to enhance overall IT service delivery.

Success in this position depends on a combination of technical proficiency, strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. By effectively balancing these responsibilities, the IT Associate Desktop Support Analyst ensures reliable technology support and contributes significantly to the organization’s operational efficiency.

Pre-employment Requirements :

We are a drug free facility. Passing a pre-employment drug screening and background check is required.

Academic and Professional Qualifications:

High School diploma required
Bachelor’s degree is preferred but not required.
At least two to four years of experience required in related field.

Experience:

Strong technical knowledge, understanding of IT systems and networks.
Excellent interpersonal, and verbal/communication skills.
Team Player
MAC and IOS products preferred
Loading PC’s
Trouble shooting issues

Incident /Technical Troubleshooting and Issue Resolution:

Gather detailed information from end users about reported issue.
Perform initial diagnostics and troubleshooting steps based on the information provided.
Oversee timely and effective resolution of technical issues.
Analyze trends in reported issues to identify and address common problems
Escalate complex problems to appropriate support teams for resolution.
Ensure & enforce best practices.
Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
Develop and maintain comprehensive knowledge base to assist in incident resolution

Ticket Documentation and Knowledge Base:

Monitor the help desk ticketing system for new support requests.
Prioritize and categorize tickets based on urgency and impact.
Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
Create or update knowledge base articles for common issues to facilitate self-service support.

Hourly Pay: $22.83. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Apply Now

Refine Your Search

computer network support jobs in mobile, al

IT Associate Desktop support analyst

Network IT/Computer Science

Help Desk Technician, Tier II

I.T. Computer Operator

IT Associate Desktop support analyst

Help Desk Technician, Tier I

I.T. Computer Operator

Now Hiring IT and Telecom Field Technicians

Onsite Desktop Support / Systems Administrator

IT Help Desk Technician

Network Operations Technician

Network Technician

Network Systems Administrator

IT Systems/Net Work Engineer

Regional IT Support Specialist

Telecommunications & Cybersecurity Analyst - 100% Remote

Cyber Security Engineer

Manager IT Infrastructure

IT Manager

Voice Field Technician

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