Top 6 Help desk manager Jobs in Monroe, Ct

IT Manager
Church Hill Classics —Monroe, CT
- $90,000 - $105,000 a year
- Full-time
- Background check
- Computer science
- Mid-level
- Disability insurance
- Health insurance
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IT Manager
CHURCH HILL CLASSICS LTD —Monroe, CT
- $90,000 - $105,000 a year
- Full-time
- Computer Science
- Mid-level
- AWS
- Disability insurance
- Health insurance
Quick Apply
IT Manager of End User Systems & Support
Bigelow Tea —Fairfield, CT
- 7 years
- Inventory management
- Mid-level
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Manager of Customer IT Services (Hybrid - New Haven, CT)
Clinical Health Network —New Haven, CT
- $82,000 - $122,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Service Desk Technician L1
Omega Systems —Stamford, CT
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
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Computer Operations Technician
Westport Public Schools —Westport, CT
- $49,000 - $51,000 a year
- Online Application
- Classroom
- High school
- Inventory management
9d

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5d
Team Lead - IT Helpdesk - Germain Automotive Partnership
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help desk manager jobs near monroe, ct

IT Manager

Church Hill Classics -
Monroe, CT

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Job Details

Full-time
$90,000 - $105,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Network administration
Vendor relationship building
Computer science
Teamwork
Bachelor's degree in information technology
Team supervision
IT operations
IT policy development
AWS
Project management
Project leadership

Full Job Description

About Church Hill Classics

At Church Hill Classics, we’ve proudly handcrafted over two million custom diploma frames, certificate frames, varsity letter frames, and award frames since 1991. Based in Monroe, CT, our female-owned company remains a U.S. leader in premium custom framing—trusted by over 1,500 colleges and universities, honor societies, the U.S. Military, and professional associations.

The Role

The IT Manager supervises a team of two and works closely with company leadership to ensure the organization's technology systems, infrastructure, and support services operate efficiently, securely, and reliably. This role focuses on translating business needs into practical technology solutions, maintaining stable day-to-day operations, and driving continuous improvement across IT processes, systems, and services.

This role is well-suited for someone who thinks beyond technical tasks, connects technology to business outcomes, and takes ownership of moving projects and initiatives forward. The ideal candidate is proactive, organized, and comfortable balancing leadership responsibilities with hands-on problem solving. Success in this role requires strong communication skills, a commitment to service excellence, and the ability to build structure, accountability, and continuous improvement within a growing organization.

What You’ll Do

Manage day-to-day IT operations, internal infrastructure, and Help Desk support across multiple locations.
Oversee IT security protocols and tools, including cyber protection, access control, and network monitoring.
Guide and enforce disaster recovery, endpoint/server patch management, and inventory systems.
Lead and document process improvements to strengthen system reliability, security, and scalability.
Supervise ongoing maintenance, upgrades, and lifecycle planning of hardware and software assets.
Develop and maintain vendor relationships, purchasing processes, and IT cost controls.
Establish clear workflows and knowledge documentation for troubleshooting, system access, and issue resolution.
Ensure internal systems support hybrid and on-site work environments effectively.
Participate in IT strategy planning and the deployment of system-wide solutions aligned with organizational goals.
Maintain familiarity with business systems (e.g., Sage MAS, Planet Together, DCSC) and support their use across departments.
Monitor and report on performance metrics and support compliance with security and privacy standards.

Why Join Us: Because we’re more than just a manufacturer—we’re storytellers of achievement, innovators of design, and dedicated to delivering craftsmanship that celebrates life's milestones. As part of the Church Hill Classics team you will be part of a brand recognized for excellence and quality, and you will be an active participant in contributing to the growth and success of a company that values precision, creativity, and collaboration.

We Also Offer Fantastic Benefits

Company Paid Time Off and Sick Time
Medical, Dental, and Vision Insurance
Flexible Spending and Dependent Care Accounts
401k
Life Insurance
Short-Term and Long-Term Disability Insurance
Participation in Perks at Work (discounts on a wide variety of specialty services and everyday items)
Annual Incentive Payout (amount based on company performance)

Pay: $90,000.00 - $105,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk manager jobs in monroe, ct

IT Manager

IT Manager

IT Manager of End User Systems & Support

Manager of Customer IT Services (Hybrid - New Haven, CT)

Service Desk Technician L1

Computer Operations Technician

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