Top 581 Customer service representative Jobs in Monroe, Nc

Customer Success Manager
Easyfish Marketing, LLC —Charlotte, NC
- $55,000 - $60,000 a year
- Full-time
- Google Workspace
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Inside Sales & Customer Service
Confidential —Charlotte, NC
- $20 - $22 an hour
- Full-time
- Mid-level
- Computer skills
- In-person
Quick Apply
1h
Customer Service Rep for Call Center
Waste Pro —Monroe, NC
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Customer Service Representative
GAS Global Services —Monroe, NC
- $26 - $27 an hour
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
PACT PRN Representative I
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Part-time
- Remote
- Computer literacy
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Disability insurance
1d
Customer Service Representative - Charlotte
VORTEX INDUSTRIES, LLC —Charlotte, NC
- $22.75 - $29.00 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Support Service Representative (Medical Billing)- Hybrid Schedule
OrthoCarolina —Charlotte, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Administrative experience
- Paid holidays
- Tuition reimbursement
Quick Apply
8d
North Carolina Remote Customer Service Representative
notifyMD —Charlotte, NC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Charlotte, NC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Agent
Go Hiya —Charlotte, NC
- $18 - $27 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
11d
Customer Service Representative - State Farm Agent Team Member
Staci Howell - State Farm Agent —Monroe, NC
- $43,000 - $64,900 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Medical Customer Service Representative (Call Center)
90 Degree Benefits —Charlotte, NC
- $18 - $19 an hour
- Full-time
- 5 years
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service
ASSA ABLOY —Monroe, NC
- Office
- Organizational skills
- Experience equivalent to degree accepted
- Paid holidays
- Tuition reimbursement
Call Center Customer Service Representative - On Site
Anticimex Carolinas —Indian Trail, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative
The Agents Companies —Indian Trail, NC
- $16 - $18 an hour
- Full-time
- Mid-level
- Residential
- 2 years
Quick Apply
1d
Senior Customer Service Specialist (Builder Liaison)
Union County, NC —Monroe, NC
- $51,074.15 - $76,611.23 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid jury duty
- Paid parental leave
6h
Customer Care Rep
ASSA ABLOY —Monroe, NC
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
2d
Customer Service Representative
ConMet —Monroe, NC
- Oracle
- Mid-level
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Monroe, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
11d
Branch Customer Service & Sales Representative - Matthews, NC
AAA The Auto Club Group —Matthews, NC
- $19.00 - $21.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening
- Paid jury duty
- Health savings account
5d

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customer service representative jobs near monroe, nc

Customer Success Manager

Easyfish Marketing, LLC
Charlotte, NC

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
Life insurance

Qualifications

Customer service

Full Job Description

Easyfish Marketing is a Full-Service Marketing agency that helps local contractor businesses increase their sales, improve customer retention, and enhance their profitability by effectively marketing online via Search Engine Marketing and Search Engine Optimization. Social media (Facebook, Twitter, LinkedIn, Google Business Profile, etc.)

The company has an opening for a 100% remote employee who will serve as a Customer Success Manager.

At Easyfish Marketing, our employees are our most valuable asset – a group of talented thinkers, dreamers and doers who move the industry forward and provide our clients with impeccable service.

You will find a one-of-a-kind culture as our employees make up a 100% remote workforce. We have employees who work from home in North Carolina to California. The ability to work from home on a full-time basis empowers the industry’s brightest individuals to do their best work.

Job Overview:

As a Customer Success Manager you are responsible for managing the relationships with named clients. The bottom-line function of this position is to retain our customers and ensure the transition of clients from satisfied to thrilled.

Key Skills:

Excellent communication skills, both written and verbal
High attention to detail
Go-Getter additude
Great people skills. Comfortable conducting business conversations via phone and web meetings daily
Outstanding follow-up and follow-through
Strong project management skills
Effective time management and personal accountability
Eager to learn

Communication:

Skilled in providing simplified explanations to complex or complicated concepts.
Hunter mentality to aggresively secure live engagements with client base
Outstanding written communication and verbal skills
Strong relationship management skills
Basic upsell/upgrade capabilities
Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media
Use applied knowledge, available evidence, logical means, and processes to investigate and resolve problems with a high degree of accuracy

Technical Skills

Proficient in use of Google Workspace including Docs, Sheets, Drive is helpful including use of Microsoft Word and Excel
Experience in navigation of major internet advertising interfaces including, but not limited to Google and Facebook
Quantitative & Analytical Skills
Able to use return-on-investment (ROI) as a decision-making tool and provide analysis of relevant performance data to determine go-forward actions

Job Skills & Responsibilities

The candidate must be flexible and be able to multitask across a variety of job duties, including:

Retention of client accounts through review of campaign setup, active campaign management, and execution of consistent customer service
Meet with 120+ key customers on a monthly priority queue basis
Management and analysis of internet marketing campaigns (SEO and SEM) to satisfy client expectations for various performance metrics
Rapport building and the fostering of relationships with clients through timely follow-up and communication to increase retention of accounts
Delivery of education to clients on campaign performance and return on investment received
Written reports on client account performance

Qualifications

Bachelor’s Degree in General Business, Marketing, Advertising, Public Relations, Journalism (required)
2+ Years’ Experience in Marketing, Advertising, or Public Relations.

Benefits

Excellent Health Coverage
Dental/Vision Insurance
Life Insurance
401-K
Paid Time Off

Environment

Want a new change and to be part of a dynamic environment with a rapidly growing company? If you’re hands-on, highly driven, go-getter, analytical, and creative person who wants to work in an environment with other industry experts, this established, financially stable, and growing company could be the right place for you.

Are you the right person to take this challenge? If so, please submit your Resume. If you truly belive you are a good fit for this roll, please email hello @ easyfishmarketing.com and type the phrase "Blue Parrot" in the subject line.

Easyfish Marketing is an Equal Employment Opportunity and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, protected veteran status, disability status, gender identity or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.

To all recruitment agencies: Easyfish Marketing does not accept agency resumes. Please do not forward resumes to Easyfish Marketing employees or any other organization location. Easyfish Marketing is not responsible for any fees related to unsolicited resumes.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Marketing: 2 years (Required)
Customer service: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer service representative jobs in monroe, nc

Customer Success Manager

Inside Sales & Customer Service

Customer Service Rep for Call Center

Customer Service Representative

PACT PRN Representative I

Customer Service Representative - Charlotte

Customer Support Service Representative (Medical Billing)- Hybrid Schedule

North Carolina Remote Customer Service Representative

Client Success Representative (Remote)

Customer Service Agent

Customer Service Representative - State Farm Agent Team Member

Medical Customer Service Representative (Call Center)

Customer Service

Call Center Customer Service Representative - On Site

Customer Service Representative

Senior Customer Service Specialist (Builder Liaison)

Customer Care Rep

Customer Service Representative

Pharmacy Customer Service Associate

Branch Customer Service & Sales Representative - Matthews, NC

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