Top 1069 Customer specialist Jobs in Monroe Ct

Order Management Representative, Customer Experience
Inline Plastics Corp —Shelton, CT
- $44,000 - $57,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Domestic Operations Specialist
Bacarella Trucking Services dba BTX Global Logistics —Shelton, CT
- $60,000 - $62,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Retail Sales Specialist
Spectrum —Newtown, CT
- $20 an hour
- Full-time
- Background check
- Writing skills
- Basic math
- Health insurance
- Dental insurance
3d
Staff Accountant
Vaco by Highspring —Bridgeport, CT
- $32 - $38 an hour
- Oracle
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Specialist - Full Time
Carmax —Waterbury, CT
- $19.00 - $39.60 an hour
- 8 hour shift
- Microsoft Excel
- Dealership
- Customer service
- Paid jury duty
- Paid holidays
Customer Support Specialist
Droplet Fuel —Danbury, CT
- $65,000 - $75,000 a year
- Full-time
- Travel
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Relations Specialist
Connecticut Pest Elimination —Orange, CT
- $19 - $23 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
Customer Experience Specialist
LBB SPECIALTIES HOLDINGS LLC —Norwalk, CT
- $24 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Client Care Specialist
Gateway Services Inc —Oxford, CT
- $19 - $22 an hour
- Full-time
- Organizational skills
- 1 year
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Insurance Verification Specialist
Griffin Hospital —Derby, CT
- Hospital
- Customer service
- High school diploma or GED
Quick Apply
13d
Associate Veterinarian - Small Animal
Greenfield Animal Hospital —Fairfield, CT
- Email
- Mid-level
- Surgery
- Medical-surgical
- Continuing education credits
- Health insurance
Quick Apply
Associate Veterinarian - Love Cats? This One's for You
Greenfield Animal Hospital —Fairfield, CT
- Email
- Mid-level
- Medical-surgical
- Operating room
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist (SIGN ON BONUS) - Norwalk, CT
FOX Rehabilitation —Darien, CT
- $70,000 - $120,000 a year
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
4d
Program Specialist
Town of Westport —Westport, CT
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Driver's License
Quick Apply
Shipping and Receiving Specialist
Confidential —New Milford, CT
- $24 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
Quick Apply
Senior CNC Machinist
Laborup —Milford, CT
- $35 - $42 an hour
- Overtime
- 3 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
8d
Therapeutic Recreation Director TRD
HavenCare at Hancock Hall —Danbury, CT
- 8 hour shift
- Driver's License
- Bachelor's degree
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
Licensed Massage Therapist
Versailles Medical Spa —Darien, CT
- $35 - $65 an hour
- Weekends as needed
- Perioperative Care
- In-person
- Communication skills
Quick Apply
12d
Supplier Quality Specialist
Westfall Technik —Ansonia, CT
- Full-time
- Engineering
- Mid-level
- 3 years
Quick Apply
12d
Entry Level Class A CDL Truck Driver
Western Express —Connecticut
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer specialist in monroe ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near monroe ct

Order Management Representative, Customer Experience

Inline Plastics Corp -
Shelton, CT

Quick Apply

Job Details

Full-time
$44,000 - $57,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Sales support
Microsoft Outlook
Interpersonal skills
Spreadsheets
English
Business intelligence tools
Attention to detail
Food safety

Full Job Description

Job Summary

We are seeking a dedicated and detail-oriented individual to join our Customer Experience team as an Order Management Representative. In this role, you will be responsible for managing domestic orders, across 30-50 assigned key accounts, handling sales order management duties, and coordinating inventory reservations to ensure efficient order fulfillment and best-in-class customer satisfaction.

Key Responsibilities:

Process orders accurately and efficiently, ensuring adherence to company policies and procedures.
Leverage all automation within order processing via EDI and the Automation order tools.
Serve as the primary point of contact for assigned customer accounts, building strong relationships, and providing exceptional customer service.
Manage customer inquiries, order changes, and resolution of any issues or concerns in a timely manner.
Work closely with internal teams, including sales, warehouse, and finance, to coordinate order fulfillment and ensure on-time delivery.
Monitor inventory levels and coordinate with the Senior Specialist to reserve stock for pending orders.
Proactively communicate with customers regarding order status, shipment updates, and any potential delays or issues. Provide backorder reports as necessary
Contribute to the achievement of Inline Plastic’s 98.5% fill rate goal.
Maintain department SLAs for response and resolution time with all customer interactions through the CX ticketing system.
Maintain accurate records of customer interactions, orders, and inventory reservations in the company's database.
Identify opportunities for process improvements to streamline order management and inventory control procedures.
Support special projects and initiatives related to Customer Experience within department goals and needs.

Safety

Practices safe work habits and follows general safety procedures such as proper lifting and bending, ergonomics, proper use of equipment and use of personal protection equipment (PPE).
Practices good housekeeping including clutter-free work area and general cleaning; follows FDA product safety standards, follows IPC product defense standards and complies with all SQF requirements.
Ensures lockout procedures are followed any time the equipment is being cleaned or maintained.

Product Safety and Quality

Follows Product Safety and Quality standards.
Follows FDA GMP’s regarding food contact packaging as it pertains to the employee.

Minimum Requirements (include education, experience, special skills, licenses and/or certifications required.)

Associate’s degree or equivalent from a 2-year college/university or comparable work experience.
Minimum 1-2 years of Customer Service Experience.
Experience with managing retail/wholesale orders and shipments is a plus.
Demonstrated abilities in Microsoft Office, including Excel and Outlook is a must.
Experience working in ERP systems to manage and process orders (Epicor preferred) as well as Business Intelligent Tools for Reporting.
Excellent verbal and written communication skills; fluency in the English language is required.

Pay: $44,000.00 - $57,000.00 per year

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in monroe ct

Order Management Representative, Customer Experience

Domestic Operations Specialist

Retail Sales Specialist

Staff Accountant

Customer Specialist - Full Time

Customer Support Specialist

Customer Relations Specialist

Customer Experience Specialist

Client Care Specialist

Insurance Verification Specialist

Associate Veterinarian - Small Animal

Associate Veterinarian - Love Cats? This One's for You

Physical Therapist (SIGN ON BONUS) - Norwalk, CT

Program Specialist

Shipping and Receiving Specialist

Senior CNC Machinist

Therapeutic Recreation Director TRD

Licensed Massage Therapist

Supplier Quality Specialist

Entry Level Class A CDL Truck Driver

I want to receive the latest job alert for customer specialist in monroe ct

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected