Top 17 Intake specialist Jobs in Monroeville, Pa

Intake Customer Service Advocate
New York Life —Pittsburgh, PA
- $38,000 - $42,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- High school diploma or GED
- Free parking
- Disability insurance
Intake Specialist - Flexible
Edgar Snyder & Associates, LLC —Pittsburgh, PA
- Weekends as needed
- Data entry
- Entry level
- Time management
Quick Apply
OnCore Operations Intake Specialist
UPMC —Pittsburgh, PA
- $27.89 - $48.21 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Intake Coordinator
Renewal Inc —Pittsburgh, PA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Research
Quick Apply
8d
Intake Assistant
Premier Comp Solutions —Pittsburgh, PA
- $19 - $20 an hour
- Full-time
- High school diploma or GED
- Typing
- Medical terminology
Quick Apply
Legal Intake Clerk
Allegheny County Pennsylvania —Allegheny County, PA
- $20.60 an hour
- Online Application
- Background check
- Pass drug screening
- High school diploma or GED
Certification Intake Assistant
Allegheny County Pennsylvania —Allegheny County, PA
- $42,848 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
PI Intake Paralegal - Primarily Remote
Edgar Snyder & Associates, LLC —Pittsburgh, PA
- Weekends as needed
- Hybrid work
- Mid-level
- Microsoft Office
- 2 years
Quick Apply
Client Intake Manager
FBT Gibbons LLP —Pittsburgh, PA
- Full-time
- Remote
- Microsoft Outlook
- 3 years
- Bachelor's degree
- Profit sharing
- Paid parental leave
Intake & Events Coordinator
Sechler Law Firm —Warrendale, PA
- $21 an hour
- Evenings as needed
- Mid-level
- Communication skills
- Time management
Quick Apply

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Front Office Manager
FourPoints Monroeville —Monroeville, PA
The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a…
$19 - $24 an hour
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Office Manager - Primary Care Braddock - Full Time
Allegheny Health Network —Braddock, PA
Manages the day to day operations of the physician practice, including front and back office functions, or ambulatory surgery center.

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Intake Specialist
Scope Health & Wellness —Columbus, OH
Cold calls - Follow up with referral sources to confirm receipt of brochure sent to families and answer any questions. Monitor for missing or incomplete data.
From $20 an hour
Quick Apply
3d
Intake Specialist
TOTAL CARE THERAPY LLC —Dublin, OH
Answer inbound calls and place outbound calls to physician offices. Manage, process, and upload incoming referrals. Prepare, receive, and distribute faxes.
$22 - $27 an hour
Quick Apply
1d

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intake specialist jobs near monroeville, pa

Intake Customer Service Advocate

New York Life -
Pittsburgh, PA

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Job Details

Full-time
$38,000 - $42,000 a year

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Active listening
High school diploma or GED
Critical thinking

Full Job Description

Work Schedule:
The first 10 weeks of training will take place onsite at The Vision (116 15th Street, Pittsburgh, PA 15222), Monday through Friday. After training, employees will be evaluated. Once they demonstrate proficiency, the role will transition to a hybrid schedule: Remote: Mondays and Fridays, and Onsite: Tuesday, Wednesday & Thursday.

Role Overview:
The Intake Customer Service Advocate will field incoming calls from customers to initiate the accurate setup of Family Medical Leave, Paid Family Leave, Workplace Accommodation, Short-Term Disability and Long-Term Disability claims. Creative problem solving, critical thinking and empathy skills are essential. Professional interaction, active and passive listening skills and the ability to utilize computer-based resources effectively and efficiently to accurately initiate new claims/leaves is crucial for success in the role.

Intake Advocates are measured on direct feedback from customer via post call surveys, which include:

The ability of the Advocate to resolve the initial call with a first call resolution
Their satisfaction with the overall experience while they spoke with the advocate
The level of knowledge displayed by the advocate to resolve the customer matter
The polite and courteousness of the advocate

What You’ll Do:

Answer 35-45 incoming calls while processing a leave or disability claim for the employee
Entering essential claim data into the appropriate leave system forms to provide a record related to cases and customer interactions
Establish high quality customer relationships - using information resources, active listening, and technical knowledge to respond to customer.
Ability to multitask, gather and input necessary information simultaneously.
Utilizing a comprehensive approach to ensure information provided results in a successful submission of claims
Focus on specific team metrics, i.e., quality monitoring, security verification, adherence to schedule, production, attendance, and quality processing
Responding to urgent and non-urgent inquiries within company SLA’s

What You'll Bring:

High School Diploma or GED required; College degree a plus!
1+ years call center and/or customer facing experience required; knowledge of Workers’ Compensation, Disability Claims, or Family Medical Leave processing a plus!
Bilingual is a plus.
Knowledge of PC operations and Microsoft systems, as well as a technical aptitude to learn new systems and applications
Demonstrated success in using critical thinking to provide unique solutions to issues and recognize opportunities for improvement
Ability to correspond in a clear, concise, and timely manner using appropriate verbal/written channels of communication

Work Schedule:

The first 10 weeks of training will take place onsite at The Vision (116 15th Street, Pittsburgh, PA 15222), Monday through Friday. After training, employees will be evaluated. Once they demonstrate proficiency, the role will transition to a hybrid schedule: Remote: Mondays and Fridays, and Onsite: Tuesday, Wednesday & Thursday.

Onsite Amenities:
Employees working onsite will have access to the following amenities:

Fitness center
Tenant lounge
Nearby retail
Bike storage
Outdoor space
Concierge services
Dry cleaning
EV charging stations
Puttery mini golf
The Roaming Bean Coffee
Tapville Social
Onsite free parking

Pay: $38,000.00 - $42,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

intake specialist jobs in monroeville, pa

Intake Customer Service Advocate

Intake Specialist - Flexible

OnCore Operations Intake Specialist

Intake Coordinator

Intake Assistant

Legal Intake Clerk

Certification Intake Assistant

PI Intake Paralegal - Primarily Remote

Client Intake Manager

Intake & Events Coordinator

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