Top 11569 Floor manager Jobs in Monrovia, Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Center Manager III
Citizens Business Bank —Monrovia, CA
- $127,475 - $184,838 a year
- Full-time
- Management
- Office
- Senior level
District Manager - Yorba Linda, CA
HomeGoods —Yorba Linda, CA
- $131,100 - $170,400 a year
- Full-time
- 5 years
- Merchandising
- Team management
- Health savings account
- Paid holidays
Regional Manager- West
Paper Source —Studio City, CA
- $100,000 - $155,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
Supervisor, Food Services - Evenings
City of Hope —Duarte, CA
- $33.80 - $34.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
Operations Manager
Untold Studios —Los Angeles, CA
- $120,000 - $145,000 a year
- Mentoring
- Senior level
Supervisor Customer Service - ONT
Southwest Airlines —Ontario, CA
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- English
- Profit sharing
- Health insurance
19h
Store Manager
Carter's —Pasadena, CA
- $30 - $38 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
8d
Store Manager
KOHLS —Alhambra, CA
- $87,400 - $148,600 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Assistant Manager
Ralph Lauren —Los Angeles, CA
- $75,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Merchandising
General Manager
Transdev —Arcadia, CA
- $163,000 - $195,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Disability insurance
- Health insurance
Accounting Supervisor
Alhambra Hospital Medical Center —Alhambra, CA
- $45 an hour
- Full-time
- Mid-level
- Finance
- Supervising experience
14d
Retail Store Associate
Confidential —Arcadia, CA
- $20 - $24 an hour
- Temporary
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Paid time off
Quick Apply
10d
Assistant Store Supervisor-Chinese Speaking
Homary.com —Duarte, CA
- $58,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- 401(k)
- Paid time off
10d
Dietary Supervisor
Confidential —Pasadena, CA
- $30 - $35 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- Patient care
- Health insurance
- Dental insurance
Quick Apply
National Account Manager
Fox Outdoor Products —Los Angeles, CA
- $60,782.15 - $73,200.01 a year
- Full-time
- Remote
- No background check
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
6d
Regional Clinical Manager (Pediatric NP/PA) | Up to $15K Bonus
PM Pediatrics Management Group —Pasadena, CA
- $190,000 - $210,000 a year
- Full-time
- Nursing
- Doctoral degree
- RN License
Quick Apply
Relationship Manager and Financial Planner
Pasadena Private Wealth —Pasadena, CA
- $100,000 - $175,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
6d
Case Manager
Pyramid Legal, APC —Los Angeles, CA
- $22 - $50 an hour
- Full-time
- Spanish
- Mid-level
- Microsoft Office
Quick Apply
Quality Improvement Manager
Preferred IPA of California, Inc. —Glendale, CA
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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floor manager jobs near monrovia, ca

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

floor manager jobs in monrovia, ca

Customer Service Operations Supervisor

Center Manager III

District Manager - Yorba Linda, CA

Regional Manager- West

Supervisor, Food Services - Evenings

Operations Manager

Supervisor Customer Service - ONT

Store Manager

Store Manager

Assistant Manager

General Manager

Accounting Supervisor

Retail Store Associate

Assistant Store Supervisor-Chinese Speaking

Dietary Supervisor

National Account Manager

Regional Clinical Manager (Pediatric NP/PA) | Up to $15K Bonus

Relationship Manager and Financial Planner

Case Manager

Quality Improvement Manager

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