Top 1192 Customer experience specialist Jobs in Montclair, Ca

Client Services Specialist
University of California, Riverside —Riverside, CA
- $32.74 - $52.32 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
Customer Relations Specialist
OCTA —Orange, CA
- $31.39 - $43.18 an hour
- Full-time
- Spanish
- Mid-level
- 3 years
Admissions Specialist
University of California, Riverside —Riverside, CA
- $64,050 - $112,140 a year
- Weekends as needed
- Background check
- Mid-level
- University
Facility Specialist
San Gabriel/Pomona Regional Center —Pomona, CA
- $20.19 - $35.30 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Office
11d
Referrals Specialist-PACE
Neighborhood Healthcare —Riverside, CA
- $22.88 - $32.08 an hour
- Monday to Friday
- Spanish
- CPR Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Referrals Specialist-PACE(Temporary)
Neighborhood Healthcare —Riverside, CA
- $22.88 - $32.08 an hour
- Temporary
- Spanish
- BLS Certification
- English
Quick Apply
Specialist: Seasonal, Part-time
Apple —Rancho Cucamonga, CA
- $24.00 - $30.59 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Office Specialist Senior, Contracts Admin & Mtls Mgmt
OCTA —Orange, CA
- $29.89 - $41.13 an hour
- Full-time
- Office
- High school diploma or GED
- Continuous improvement
Patient Services Specialist - General Surgery
Providence —Fullerton, CA
- $25.00 - $34.41 an hour
- Full-time
- Surgery
- Office
- Fair chance
- Paid parental leave
- Paid holidays
8d
Delivery Professional - Parcel Van
McKesson —Chino, CA
- $22.07 an hour
- Monday to Friday
- Local
- Ability to lift 50 pounds
- Driver's License
- Wellness program
- Employee stock purchase plan
MRP Specialist
ClarkDietrich —Riverside, CA
- $31.02 - $46.89 an hour
- Microsoft Word
- Microsoft Excel
- Military
- Health insurance
- Dental insurance
Quick Apply
Automotive Detail and Prep Specialist
Ultimate Shield —Orange, CA
- $17 - $26 an hour
- Part-time
- Driving
- US work authorization
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Ecommerce Specialist & Customer Service (Cross-Border)
Winheart Living INC —Ontario, CA
- $50,000 - $55,000 a year
- Email
- Word processing
- ERP systems
- English
- Paid holidays
- Health insurance
Quick Apply
Service Solutions Specialist (Electrical Field Services)
SI Testing —Rancho Cucamonga, CA
- $33 - $38 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
11d
E-Commerce Specialist (Automotive Parts)
HL Uriman Inc —Brea, CA
- $48,000 - $75,000 a year
- Full-time
- Marketing
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Media Outreach Specialist (Upland)
REACH OUT WEST END INC —Upland, CA
- $24.16 an hour
- Weekends as needed
- Spanish
- Basic math
- English
- Health insurance
- Dental insurance
Optician / Customer Service Specialist
JINS Eyewear US, Inc. —Arcadia, CA
- $21 - $26 an hour
- Weekends as needed
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Sales Professional
Ontario Hyundai —Ontario, CA
- $2,929 - $10,000 a month
- Full-time
- Bilingual
- Background check
- Sales
- Wellness program
- Paid holidays
Quick Apply
Precision Deburring Specialist
Acra Aerospace —Anaheim, CA
- $25 - $30 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Professional
Rose Hills Memorial Park & Cemetery —Whittier, CA
- $50,000 - $100,000 a year
- 8 hour shift
- Bilingual
- Clean driving record
- Mid-level
- Paid training
- Disability insurance
3d

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customer experience specialist jobs near montclair, ca

Client Services Specialist

University of California, Riverside -
Riverside, CA

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Job Details

Full-time
$32.74 - $52.32 an hour

Qualifications

Confidential information handling
Standard Operating Procedures (SOPs) implementation
Writing skills
Administrative experience
Maintenance records management
Management reporting
Productivity software
Standard operating procedures (SOPs)
Standard operating procedures drafting

Full Job Description

UC Riverside's Facilities Services is recruiting for the Client Services Specialist. The full salary range for the Client Services Specialist is $32.74 - $52.32 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Under the general supervision of the Director of Client Support Services, the Client Services Specialist serves in a critical customer service focused role as the designated point of contact in Facilities Services for all incoming inquiries, work orders, and service requests from campus. Maintains knowledge and understanding of the Campus Guide to Services and all Service Level Agreements (SLA), skilled trades, and general facilities services provided in order to interpret the customer’s needs, and successfully manage the work order intake and review process for Facilities Services. Responsible for consolidating a high volume of service requests from a variety of contact points including the online work order system, phone, email and direct communication from campus staff and visitors. Analyzes service requests and ensures all requests for services are properly prioritized, assigned, and reviewed for accurate funding in order to delegate work order to the appropriate unit of Facilities Services, including various skilled trades, custodial services, landscape services, resource management, etc. Manages the flow and follow up of inquiries from campus customers to ensure timely response and escalation, as needed. Collaborates with the Client Support Services team to drive timely work order intake and review process in support of providing KPI’s to FS leadership. With direction, manages the Client Support Services Student worker program; participates in the recruitment and selection process, provides training and daily guidance, and directs work assignments, as appropriate. Provides communication support and issues emergency notifications to essential staff and campus customers, accurately maintains communication tools such as building distribution lists, and continuously reviews and updates existing and newly developed Standard Operating Procedures (SOP) in relation to intake and customer support. Oversees day-to-day general office administration including distribution of departmental mail, secure distribution of customer keys, support for facilities vendors, and performs other client service support duties as needed. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

degree

Bachelor's degree in related area and/ or equivalent experience/ training.

Required

experience
2 - 4 years of related experience in customer service and/or office administration.
Required

Hired candidate must successfully pass a background check prior to appointment start date.
required
Required

Ability to accurately maintain a variety of departmental work order intake and client support documents, including SOP's and communication lists. Solid organizational skills and ability to multi-task with demanding timeframes. Ability to gather, consolidate, and analyze data for service requests and other reporting needs. Solid technical skills with ability to generate documents, reports, presentations, etc. using Microsoft Office Suite of Programs. Solid customer service skills with ability to interact effectively with all levels of staff and ability maintain professionalism at all times. Ability to use sound judgment in responding to issues and concerns. Ability to use discretion and maintain confidentiality, as appropriate. Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.

Ability to use sound judgment in responding to issues and concerns.

Required

Apply Now

Refine Your Search

customer experience specialist jobs in montclair, ca

Client Services Specialist

Customer Relations Specialist

Admissions Specialist

Facility Specialist

Referrals Specialist-PACE

Referrals Specialist-PACE(Temporary)

Specialist: Seasonal, Part-time

Office Specialist Senior, Contracts Admin & Mtls Mgmt

Patient Services Specialist - General Surgery

Delivery Professional - Parcel Van

MRP Specialist

Automotive Detail and Prep Specialist

Ecommerce Specialist & Customer Service (Cross-Border)

Service Solutions Specialist (Electrical Field Services)

E-Commerce Specialist (Automotive Parts)

Media Outreach Specialist (Upland)

Optician / Customer Service Specialist

Sales Professional

Precision Deburring Specialist

Inside Sales Professional

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