Top 122 Hospitality manager Jobs in Monterey, Ca

Front Desk Manager
Hyatt Vacation Club, Highlands Inn —Carmel-by-the-Sea, CA
- $70,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Assistant Front Office Manager
Hyatt Regency Monterey —Monterey, CA
- $71,304 - $75,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
9h
Front Office Manager - The Inn at Spanish Bay
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Driver's License
- Accounting
- Computer skills
- Health insurance
- Dental insurance
6d
Guest Services Manager
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Mid-level
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Hotel Manager
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $150,000 - $170,000 a year
- Full-time
- Background check
- 6 years
- Pass drug screening
- Health insurance
- Dental insurance
Resort Team Leader
Pebble Beach —Pebble Beach, CA
- $73,000 a year
- Full-time
- Bachelor's degree
- Entry level
- Resort
- Health insurance
- Dental insurance
Restaurant Manager - Peppoli
Pebble Beach —Pebble Beach, CA
- $84,500 - $90,000 a year
- Full-time
- Mid-level
- Organizational skills
- Cleaning
- Health insurance
- Dental insurance
1d
In-Room Dining Manager
Pebble Beach —Pebble Beach, CA
- $84,500 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Assistant Beverage Manager - Lobby Lounge
Pebble Beach —Pebble Beach, CA
- $78,500 a year
- Full-time
- Bar
- Sales
- Mid-level
- Health insurance
- Dental insurance
Restaurant Manager - Hay's Place
Pebble Beach —Pebble Beach, CA
- $84,500 a year
- Full-time
- Sales
- Mid-level
- Accounting
- Health insurance
- Dental insurance
5d
Front Desk Supervisor
La Playa Hotel —Carmel-by-the-Sea, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Bartender Manager
Wild Fish —Pacific Grove, CA
- $20 - $24 an hour
- Part-time
- In person
- Serving
- Bar
- Customer service
Quick Apply
Front Desk Manager
Hyatt Vacation Club at Highlands Inn —Carmel-by-the-Sea, CA
- $70,304 - $72,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Coffee Shop Manager (Fast Times - Palisades)
Buck Mason —California
- $70,000 - $75,000 a year
- Overnight shift
- Serving
- Hospitality
- Mid-level
Quick Apply
Hotel Manager
Hyatt Regency Monterey —Monterey, CA
- $150,000 - $170,000 a year
- Full-time
- Background check
- 6 years
- Pass drug screening
- Health savings account
- Relocation assistance
Quick Apply
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Monterey, CA
- $28.85 - $35.10 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
6d
Food & Beverage Manager
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $71,304 - $75,000 a year
- Weekends as needed
- Background check
- Basic math
- Sanitation
- Health insurance
- Dental insurance
1d
Rotating Assistant Restaurant Manager
Alvarado Street Brewery —Monterey, CA
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- English
- Paid holidays
- Health insurance
Quick Apply
Front Office Supervisor
InterContinental The Clement Monterey —Monterey, CA
- $27.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Manager, Women's Golf Events (NCGA)
Northern California Golf Association —Pebble Beach, CA
- $70,300 - $75,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d

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Front Desk Manager

Hyatt Vacation Club, Highlands Inn
Carmel-by-the-Sea, CA

Quick Apply

Job Details

Full-time
$70,000 - $72,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Resort experience
Driver's License
Negotiation

Full Job Description

*Salary Range $70,304 - $72,000 + bonus eligible*

*Driving is required for this position; screening will be required.*

*This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.*

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience
oHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
o2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals
oManages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
oDevelops specific goals and plans to prioritize, organize, and accomplish your work.
oHandles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
oSupervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
oEnsures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
oUnderstands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
oUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
oEncourages and building mutual trust, respect, and cooperation among team members.
oServing as a role model to demonstrate appropriate behaviors.
oSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
oEstablishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
oSupervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service
oProvides services that are above and beyond for customer satisfaction and retention.
oImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
oResponds to and handles guest problems and complaints.
oSets a positive example for guest relations.
oEmpowers employees to provide excellent customer service.
oObserves service behaviors of employees and provides feedback to individuals.
oInteracts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
oEnsures employees understand customer service expectations and parameters.
oInteracts with guests to obtain feedback on product quality and service levels.
oEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies
oImplements the customer recognition/service program, communicating and ensuring the process.
oTrains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
oSupervises same day selling procedures to maximize room revenue and control property occupancy.
oSupervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
oEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
oSupports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
oSolicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
oBrings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
oAssists as needed in the interviewing and hiring of employee team members with the appropriate skills.
oSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
oParticipates in employee progressive discipline procedures.
Additional Responsibilities
oProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
oAnalyzes information and evaluating results to choose the best solution and solve problems.
oInforms and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
oPerforms all duties at the Front Desk as necessary.
oRuns Front Desk shifts whenever necessary.
oParticipates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Resort Front Office Management: 2 years (Required)

License/Certification:

Drivers License (Required)

Work Location: In person

Quick Apply

Refine Your Search

hospitality manager jobs in monterey, ca

Front Desk Manager

Assistant Front Office Manager

Front Office Manager - The Inn at Spanish Bay

Guest Services Manager

Hotel Manager

Resort Team Leader

Restaurant Manager - Peppoli

In-Room Dining Manager

Assistant Beverage Manager - Lobby Lounge

Restaurant Manager - Hay's Place

Front Desk Supervisor

Bartender Manager

Front Desk Manager

Coffee Shop Manager (Fast Times - Palisades)

Hotel Manager

Assistant Food and Beverage Operations Manager

Food & Beverage Manager

Rotating Assistant Restaurant Manager

Front Office Supervisor

Manager, Women's Golf Events (NCGA)

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