Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
As a Provider Enrollment Specialist - Montgomery, AL (Onsite) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes.
- Process provider enrollment applications, re-enrollment forms, and related correspondence with a high degree of accuracy.
- Verify provider documentation and enrollment data to ensure compliance with organizational and regulatory requirements.
- Maintain provider records through data entry, document management, and records retention activities.
- Prepare routine correspondence regarding provider enrollment, revalidation, and maintenance requests.
- Compile enrollment statistics and generated reports to support operational tracking and management decisions.
- Conduct provider outreach and handle inbound/outbound calls related to enrollment, revalidation, and provider maintenance activities.
- Research and resolve provider enrollment discrepancies by reviewing documentation and updating records as needed.
- Support administrative operations by performing general clerical duties and completing special projects as assigned.
- Maintain confidentiality of provider information while ensuring accurate and timely processing of enrollment activities.
- Collaborate with internal departments and providers to facilitate smooth enrollment and credentialing processes.
- 2 or more years of customer service experience in any industry; call center experience is a plus
- Knowledge of basic help desk software, computer software and Microsoft Office applications
- Strong problem-solving skills to bring inquiries to effective resolution
- Strong written and oral communication skills to respond to inquiries professionally
- Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
- This position is based in an onsite office environment in Montgomery, Alabama.
- The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM CST.
- All interviews require Video during calls as well as the first two weeks of training.
- Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
The deadline to submit applications for this posting is August 31, 2026.
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The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
