Top 458 Service delivery manager Jobs in Montgomery, Al

Customer Service Manager
Hartzell Engine Technologies LLC —Montgomery, AL
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Health insurance
- Dental insurance
5d
Commissioning Manager
Thermo Systems LLC —Montgomery, AL
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Program Manager
Bowhead —Montgomery, AL
- Full-time
- Microsoft Outlook
- Computer Science
- Ability to walk for extended periods
Fiber Manager
Stronghold Contracting Group LLC —Prattville, AL
- $80,000 - $115,000 a year
- Full-time
- Construction site
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
Project Manager
Thermo Systems LLC —Montgomery, AL
- $95,000 - $140,000 a year
- Full-time
- 5 years
- Engineering
- Travel
- Health insurance
- Dental insurance
Quick Apply
Commissioning Manager
Thermo Systems LLC —Alabama
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sales Consultant
Son's Automotive Group —Montgomery, AL
- Full-time
- Clean driving record
- Dealership
- Mid-level
Quick Apply
Site Manager
Thermo Systems LLC —Alabama
- $105,000 - $135,000 a year
- Full-time
- Mid-level
- Travel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager - Heavy Commercial Construction
Performance Personnel Services, LLC —Montgomery, AL
- $120,000 - $130,000 a year
- Full-time
- Construction site
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr. Project Manager - Heavy Commercial and Correctional Facilities
Performance Personnel Services, LLC —Montgomery, AL
- $140,000 - $160,000 a year
- Full-time
- Construction site
- Bachelor's degree
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Nurse Manager (Behavioral Health/Inpatient Psych Acute Care Hospital)
Horizon Health Corporation —Montgomery, AL
- Full-time
- Acute care
- CPR Certification
- Nursing
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Maintenance Materials Coordinator
Qualico Steel Company, INC —Montgomery, AL
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Maintenance
Quick Apply
23h
Sales Consultant - Auburn/Montgomery, AL
Sysco —Montgomery, AL
- Weekends as needed
- Marketing
- Computer literacy
- Restaurant management
- Mileage reimbursement
- Employee stock purchase plan
General Manager - Restaurant
Bridge St. Kitchen & Pasta —Wetumpka, AL
- $55,000 - $65,000 a year
- Full-time
- Bar
- Cooking
- Continuous improvement
- Paid training
- Health insurance
Quick Apply
Delivery Manager
Gulf Distributing Holdings Company LLC —Montgomery, AL
- Mid-level
- On-the-job training
Quick Apply
Routing Manager
US Foods, Inc. —Montgomery, AL
- $60,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
- Employee stock purchase plan
- Disability insurance
Night Transportation Manager
US Foods, Inc. —Montgomery, AL
- $60,000 - $95,000 a year
- Full-time
- Management
- Inventory control
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Project Manager Assistant
IES Communications —Montgomery, AL
- $27 - $37 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
5d
Supply Chain Project Manager
Hartzell Engine Technologies LLC —Montgomery, AL
- Full-time
- 6 years
- ERP systems
- Senior level
- Health insurance
- Dental insurance
5d
Administrator, County Commission
County of Montgomery, AL —Montgomery, AL
- $125,142 - $189,288 a year
- Full-time
- CPA
- Office
- Administrative experience
12d

I want to receive the latest job alert for service delivery manager in montgomery, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near montgomery, al

Customer Service Manager

Hartzell Engine Technologies LLC
Montgomery, AL

Apply Now

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Performance management strategy
Operations transformation
Metrics Reporting
Change management
Team development
Bachelor's degree
Team training
Customer support
Organizational development strategy
CRM system proficiency
Cross-functional team management
Professional development training
Cross-functional communication
Analytics

Full Job Description

Description:

Signia Aerospace is built on decades of proven performance and partnership in the aircraft systems industry. The proven brands that operate under the Signia Aerospace ecosystem lead the field in thermal management and mission-specific equipment. They are the brands of choice for pilots, maintenance directors, ground crews, and supply chain professionals worldwide, in commercial, private, and military applications. Our depth of expertise and unique pool of resources allows us to act as an integrated, nimble partner in the design, manufacture, delivery, and service of highly specialized aircraft systems and components.

Hartzell Engine Technologies (HET) is a leading OEM supplier and aerospace technology company that includes branded components from Janitrol Aero, Plane-Power, Aeroforce Turbocharger Systems, Sky-Tec, Fuelcraft and PowerUP, providing engine accessories and heating solutions that meet the demanding challenges of today’s aircraft systems.

Our Culture

We are a team that prides ourselves on a culture that supports shared values of empowerment, accountability, drive, integrity, and respect. Our team shares a deep commitment to safety and collaboration. We offer a comprehensive benefits package to support your well-being and professional growth including medical, dental, vision, paid time off, life insurance, 401(K) plans with employer match, company provided Growth Participation Units (GPU) and so much more.

Our GPU benefit is unique to the industry and encourages all employees to think like owners and receive future financial reward for contributions to business growth. Join our team to be part of a culture that encourages growth and development and celebrates our success.

Key Responsibilities:

Provides strategic leadership for the customer service function, serving as the primary interface between inside sales, outside sales, and customer-facing support teams to ensure a seamless customer experience from quotation through order fulfillment and post-sales support. Aligns cross-functional resources to optimize Quote-to-Cash processes, including pricing, quoting, order management, and customer support. Leads customer service and technical support teams to deliver high levels of responsiveness, accuracy, and issue resolution, while partnering with commercial, operations, and product teams to align customer priorities with operational execution. Acts as the voice of the customer, driving continuous improvement across the end-to-end customer lifecycle and ensuring alignment around customer commitments, timelines, and service delivery expectations.

Key Deliverables of the Position:

1) Deliver best in class performance across the Quote-to-Cash lifecycle, including quote turnround time, order processing and customer response time.

2) Achieve and sustain high levels of order entry accuracy, customer satisfaction and issue resolution effectiveness.

3) Ensure strong alignment between inside sales, outside sales, customer service and operations to support pricing execution, customer commitments, product introduction timelines and revenue growth.

4) Lead the customer service and technical support teams to ensure high levels of responsiveness and customer satisfaction, while partnering with external sales team members to drive revenue and profitability growth.

5) Establish and execute customer service strategy, standards, and KPIs aligned with business priorities.

6) Build and sustain a high-performing customer service and technical support organization with strong accountability, capability and continuous improvement focus.

7) Report performance metrics, service risks, and strategic recommendations to senior leaders.

Requirements:

Education and Experience

Deep expertise in customer service operations, performance management, and service transformation
Strong leadership, change management, and organizational development capability
Bachelor’s degree required; advanced degree preferred
6+ years of customer service, support, or customer operations experience including leadership
Leads service strategy and enterprise service initiatives across the organization

Technical Competencies

1) Customer service strategy and leadership

2) Customer experience management

3) Service metrics, KPIs, and operational analytics

4) Service systems, CRM, and digital tools

5) Cross-functional customer experience improvement

6) Organizational leadership and change management

7) Training and service capability development

8) Proficient Computer Skills: Microsoft Office including Outlook, Word, Excel, and Power Point

9) Excellent Communication Skills – both verbal and written

Behavioral Competencies – Demonstrates behaviors consistent with our values

1) Thinks and acts like an owner

o Use company resources wisely & cost-effectively

o Shows pride in the organization and a commitment to its long-term success

o Takes full responsibility for their actions

o Holds self to high standards of performance and integrity

2) Demonstrates high integrity

o Consistently acts with honesty, transparency and high ethics

o Makes decisions based on what is morally right

o Owns their actions and holds self-accountable

3) Puts team above self; in it together

o Prioritizes team and company over personal gain

o Collaborates with team members within the department and across all functions

o Contributes to a positive, inclusive work environment

4) Innovates and improves

o Actively supports or initiates continuous improvement efforts

o Shares ideas and suggests solutions that enhance team or business performance

o Stays open to feedback and embraces changes

o Demonstrates a bias towards action

5) Honors commitments

o Consistently follows through on project timelines, meeting and deliverables

o Takes ownership for responsibilities and delivers results

o Makes and holds commitment

o Communicates proactively when challenges arise and adjusts plans to stay on track

Equal Opportunity Employer/Protected Veteran/Disability/E-Verify

Apply Now

Refine Your Search

service delivery manager jobs in montgomery, al

Customer Service Manager

Commissioning Manager

Program Manager

Fiber Manager

Project Manager

Commissioning Manager

Sales Consultant

Site Manager

Construction Project Manager - Heavy Commercial Construction

Sr. Project Manager - Heavy Commercial and Correctional Facilities

Nurse Manager (Behavioral Health/Inpatient Psych Acute Care Hospital)

Maintenance Materials Coordinator

Sales Consultant - Auburn/Montgomery, AL

General Manager - Restaurant

Delivery Manager

Routing Manager

Night Transportation Manager

Project Manager Assistant

Supply Chain Project Manager

Administrator, County Commission

I want to receive the latest job alert for service delivery manager in montgomery, al

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected