Top 42 Inbound call center Jobs in Montgomery, Tx

Merchant Success Specialist
Maverick Payments —The Woodlands, TX
- $27 - $31 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid holidays
- Dental insurance
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4d
Customer Service Representative
Sammons Construction —Conroe, TX
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Construction experience
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Merchant Success Rep II
Maverick Payments —The Woodlands, TX
- $26 - $29 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid holidays
- Dental insurance
Quick Apply
4d
Call Center Representative - Service Department - Automotive - Gullo Toyota
Gullo Auto —Conroe, TX
- Computer literacy
- Business development
- Organizational skills
- Paid training
- Health insurance
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Call Center Operator/Temporary Worker
Conroe Independent School District —Conroe, TX
- From $13.70 an hour
- Part-time
- No experience needed
- Windows
- High school diploma or GED
Remote Phone Sales Representative — Consumer Insurance
SalesDraft Recruiting —Conroe, TX
- $80,000 - $200,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
- Opportunities for advancement
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Business Development Center Representative
Fred Haas Companies —Tomball, TX
- $48,000 - $72,000 a year
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Inbound/Outbound Marketing Rep
Facility Solutions Group, Inc. —Conroe, TX
- Full-time
- Organizational skills
- Communication skills
- Entry level
1d
HVAC Customer Service
Crossway Mechanical LLC —Tomball, TX
- Weekends as needed
- Microsoft Outlook
- Pass drug screening
- Mid-level
BDC Rep
EAG Automotive —Navasota, TX
- Computer literacy
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Experienced Service BDC Representative
Gullo Auto —Conroe, TX
- Full-time
- Spanish
- Dealership
- English
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Support
Living Earth - Houston, TX —The Woodlands, TX
- $50,000 - $60,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contact Center Agent (Hybrid)
Arthritis Knee Pain Centers —Spring, TX
- $15 - $17 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Typing
- Health insurance
- Dental insurance
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Inside Sales Manager
Essency water heaters —Oak Ridge North, TX
- $70,000 - $90,000 a year
- Full-time
- Sales
- Marketing
- Office
- Health insurance
- Paid time off
Quick Apply
5d
Captive | Insurance Agent | Full-Time
Vemax Insurance Agency —United States
- $45,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply

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Merchant Success Specialist

Maverick Payments
The Woodlands, TX

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Job Details

Full-time
$27 - $31 an hour
4 days ago

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED
Customer support

Full Job Description

Exciting Opportunities at Maverick Payments!

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position:
Under the direction of the Client Services Manager, the Merchant Success Specialist is responsible for providing payments related technical support services while ensuring superior client experience in all technical aspects involved in payment processing, ensuring customer and partner satisfaction

Provide first-class customer service/support via telephone, email, chat, and any future channel.
Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly.
Maintains an accurate and complete record of all inquiries and problems handled.
Absorbing and retaining a large quantity of departmental system, policy and procedure knowledge.
Utilizing all tools and systems consistently to enhance department knowledge.
Retaining and sharing knowledge gained by supporting the team and delivering side-by-side training to new hires.
Interdepartmental support guidance liaison and solutions expert.
Educating and assisting with various merchant services functions including, without limitation, batch, funding, reconciliation, tax reporting, etc.
Providing basic level technical assistance.
Lending assistance with PCI compliance and certification, password resets, dashboard navigation, etc.
Assist with address and basic account update requests.
Aid with Chat Support for the Merchant Success team.
Providing, sharing feedback and constructive training to the team to adhere to company policies and procedures.
Follow all card brad compliance rules and regulations for the security and integrity of sensitive information.
Handling complex client escalations via telephone, email, chat and any future channel.
Open mind to continued process improvements and innovation by offering suggestions to increase overall team performance.
Critical thinking by strategically eliminating barriers and offering additional solutions to overcome challenging situations.

Supporting specialized projects and complex on an as-needed basis to full follow thorough and final completion as directed by the leadership team.
Other duties as assigned

Qualifications:

High school diploma or equivalent.
2+ Industry experience in call center or customer support related role.

Preferred:

Experience in TSYS, Fiserv, acquiring or payment processing, ACH services, call center interfaces, merchant management CRM's.
Experience in call center environments in the payments industry.

What We Offer:

Competitive Salary, Bonuses and Incentives.
Comprehensive employer sponsored health, vision, and dental insurance programs.
Paid time off, Paid Sick and Paid Holidays.
401K plan with up to a 4% matching contribution.
Commitment to Career Development and Advancement.
Employee Recognition Programs & Company Sponsored Events
Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $27 - $31/hr.

This position will consider in-office and/or hybrid work schedules for candidates near Greater Houston area.

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

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Refine Your Search

inbound call center jobs in montgomery, tx

Merchant Success Specialist

Customer Service Representative

Merchant Success Rep II

Call Center Representative - Service Department - Automotive - Gullo Toyota

Call Center Operator/Temporary Worker

Remote Phone Sales Representative — Consumer Insurance

Business Development Center Representative

Inbound/Outbound Marketing Rep

HVAC Customer Service

BDC Rep

Experienced Service BDC Representative

Inside Sales Support

Contact Center Agent (Hybrid)

Inside Sales Manager

Captive | Insurance Agent | Full-Time

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