Join the Mid-Hudson Regional Information Center (MHRIC) as a Special Education Services Specialist I and make a meaningful difference in the lives of students by providing exceptional support to the school districts we serve. As a trusted partner to educators, administrators, and support staff, you will deliver responsive customer service, expert guidance, and hands-on assistance to help districts effectively manage special education services and meet New York State requirements. Through training, problem-solving, relationship-building, and ongoing support, you will help schools leverage technology and data to ensure students receive the services they need to thrive. This role offers the opportunity to build strong partnerships with districts, support compliance and operational excellence, and contribute to positive outcomes for students across the region. If you are passionate about helping others, enjoy solving complex challenges, and are committed to providing outstanding customer service, we encourage you to join our team.
Salary commensurate with experience and training. Salary range: $51,879 - $59,289
GENERAL RESPONSIBILITIES:
This position involves the responsibility of assisting component school district administrators and support personnel with the efficient management of special education services. The work involves the responsibility of providing assistance with the coordination and delivery of the specialized application of special education services in the school districts. Incumbents support districts in tracking and maintaining special education student and Medicaid information as well as producing mandated Individual Education Plans (IEP’s). Employees in this title generate a wide range of standardized database lists and reports needed for compliance with the New York State
Education Department regulations. Incumbents in this class provide on-site, telephone or Internet support to resolve user-related software problems and/or training needs. The position normally resides in the Testing and Special Services Department within (MHRIC). The position differs from the Testing Services Specialist positions by virtue of possessing knowledge in the special education field. This position differs from the Special Education Services Specialist II by virtue of not having the responsibility of project management duties and the lesser overall complexity and scope of the work. The work is normally performed under the general supervision of the Testing and Special Services Manager with leeway allowed for exercising independent judgment in carrying out the details of the work.
Supervision is not a function of this class. Does related work as required.
SPECIFIC DUTIES:
The typical work activities listed below, while providing representative examples of the variety of work assignments in the title do not describe any individual position. Incumbents in this title may perform some or all of the following, as well as other related activities not described.
1. Trains school district administrators and support personnel, one-on-one or in groups, in the use of student reporting services related to special education requirements and Medicaid entitlements;
2. Provides telephone support to school district administrators and support personnel who have undergone on-site training, including instructions on entering data and producing standardized reports, trouble shooting and diagnosing applications problems;
3. Develops district specific information and prepares appropriate documentation for applications including mandated standardized IEP templates, tables and data entry forms;
4. Performs various tasks at component school districts in support of MHRIC testing and special services including data entry, report generation, troubleshooting, researching and testing applications problems;
5. Collects information to be used as a basis for reports, organizes and prepares database spreadsheets and reports, compiles directories and other reference materials to facilitate the analysis of special education information;
6. Assists in the development and preparation meeting and training materials including lesson plans, schedules and databases;
7. May train Regional Information Center personnel on PC and web-based applications relative to testing and special services;
8. Consults with school district personnel on the maintenance and effectiveness of applications, evaluates enhancement requests, and recommends system modifications;
9. Assists in liaison work between special education and Medicaid program developers and school district personnel to ensure the systems continued compliance with New York State Education requirements;
10. Tracks and reports problems and documents course of action taken to correct the problem to share in user group meetings;
11. Attend statewide meetings on special education procedures and shares information with district personnel;
12. Keeps apprised of current regulatory changes and how to incorporate them into applications.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of computer software applications supported by a Regional Information Center; working knowledge of special education management applications, special education and Medicaid terminology and processes; working knowledge of the organization functions, policies and regulations of a Regional Information Center and component school districts; working knowledge of available computer technologies and their application to the instructional environment; working knowledge of the principles and practices of computerized record maintenance; ability to problem-solve computer user related problems relative to software technology; ability to establish and maintain cooperative relations with others; ability to communicate effectively both orally and in writing; poise, tact and resourcefulness; physical condition commensurate with the demands of the position.
WORK SCHEDULE:
Monday-Friday, 8-4
12 Month
MINIMUM QUALIFICATIONS: Either:
A. Graduation from an accredited college or university with a Bachelor’s Degree and one (1) year (full-time paid, or its’ part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience in reporting Special Education and Medicaid mandates;
OR
B. Graduation from an accredited college or university with an Associate’s Degree and three (3) years (full-time paid, or its’ part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience involving reporting Special Education and Medicaid mandates;
OR
C. Successful completion of fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Special Education, Education, Psychology or closely related field offered by a technical training institute, college or a corporate training program and four (4) years (full-time paid, or its’ part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience involving reporting Special Education and Medicaid mandates;
OR
D. Graduation from high school or possession of a high school equivalency diploma and five (5) years (full-time paid, or its’ part-time equivalent) experience in applying technology training and support by phone or on-site to users and/or experience in reporting Special Education and Medicaid mandates;
OR
E. An equivalent combination of training and experience as indicated above.
- Coursework in the use of specific programs such as WORD, EXCEL or ACCESS and data entry is not acceptable.
Special Requirement: Possession of a valid New York State driver’s license appropriate to the vehicles operated or
otherwise demonstrate their ability to meet the transportation needs of the job.
Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools
Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates
for employment in school districts must obtain clearance for appointment from the State Education Department based
upon fingerprinting and a criminal history background check.
AGENCY OVERVIEW
Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.
The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District
BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.
Equal Opportunity Employer
Ulster County Board of Cooperative Educational Services Non-Discrimination Statement
The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County (“BOCES”), does not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation (“sexual orientation” means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non-Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to Amanda Stokes, Assistant Superintendent for Administration & COO in one of the following manners:
By E-Mail: [email protected]
By Mail: 175 Route 32 North, New Paltz, New York, 12561
By Telephone: (845) 255-1400
Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005-2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: [email protected].
