Top 1865 Client service Jobs in Monticello, Mn

Caregiver Supervisor
Homewatch Caregivers of St Cloud Minneapolis St Paul —Monticello, MN
- $55,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
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13d
Order Entry Specialist
FocalPoint Flooring, Cabinets & Design —Elk River, MN
- $18 - $25 an hour
- Full-time
- Customer service
- Basic math
- Office
- Health insurance
- Dental insurance
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Addiction Recovery Tech
NorthStar Regional —Otsego, MN
- $18 - $21 an hour
- Part-time
- Background check
- 18 years or older
- Addiction Medicine
- Health savings account
- Health insurance
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Homemaker - Casual Hours
Accurate Home Care —Big Lake, MN
- $21.50 an hour
- Up to 50% travel
- English
- High school diploma or GED
- 401(k)
- Paid time off
Personal Care Assistant (PCA)/Community First Services and Supports (CFSS) Support Worker
Accurate Home Care —Monticello, MN
- $18 an hour
- Part-time
- English
- High school diploma or GED
- Ability to lift 50 pounds
- 401(k)
- Paid time off
11d
Caregiver
Homewatch Caregivers of St Cloud Minneapolis St Paul —Monticello, MN
- $20 - $25 an hour
- Part-time
- Background check
- Current TB test
- Travel
- Paid holidays
- Dental insurance
Quick Apply
6d
Office Receptionist
Gomez Law PLLC —Otsego, MN
- $40,000 a year
- Administrative experience
- High school diploma or GED
- Data entry
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Customer Support Specialist
Buyers Edge Platform, LLC —Monticello, MN
- Mid-level
- Food service experience
- Communication skills
- Health insurance
- Dental insurance
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Home Care Aide Needed for Elderly Female in Ramsey, MN
Care Planning Institute, Inc —Ramsey, MN
- $35 an hour
- Part-time
- Background check
- Current TB test
- No experience needed
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Sales Associate I
Coach —Albertville, MN
- $15.00 - $19.50 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Addiction Recovery Technician
NSR MSO, LLC —Otsego, MN
- $18 - $21 an hour
- Overnight shift
- Background check
- 18 years or older
- Addiction Medicine
- Health savings account
- Health insurance
Quick Apply
Case Aide (Child Protection Services)
Wright County Minnesota —Buffalo, MN
- $26.61 - $37.79 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
4d
Adult Advocate
Rivers of Hope —Monticello, MN
- From $20 an hour
- Full-time
- Public speaking
- Mid-level
- Continuous improvement
- Mileage reimbursement
- Health insurance
Quick Apply
14d
Customer Service Representative Full Time
American Leak Detection of Minneapolis‚ Saint Paul, MN —Saint Michael, MN
- $25 - $28 an hour
- 8 hour shift
- Office
- Residential
- Construction experience
Quick Apply
Lead Registered Nurse- Evenings
Newport Healthcare —Saint Cloud, MN
- $36 - $51 an hour
- Evening shift
- Nursing
- Microsoft Outlook
- RN License
Quick Apply
LADC/ADCT Licensed Alcohol & Drug Counselor - Evenings
NORTHSTAR REGIONAL —Otsego, MN
- $65,000 - $75,000 a year
- 8 hour shift
- Background check
- Addiction Medicine
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Licensed Massage Therapist (LMT)
Tree of Life Wellness Center —Albertville, MN
- $41 - $75 an hour
- Part-time
- Anatomy knowledge
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
1d
Licensed Journeyman Electrician Residential
One Hour Heating & Air Conditioning of Ramsey, MN —Ramsey, MN
- $45 - $50 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Massage Therapist
Triniti Home Health and Hospice —Annandale, MN
- $30 - $33 an hour
- Full-time
- Customer service
- HIPAA
- Driving
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager
Lakehead Constructors Inc. —Saint Michael, MN
- $105,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
Quick Apply

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client service jobs near monticello, mn

Caregiver Supervisor

Homewatch Caregivers of St Cloud Minneapolis St Paul
Monticello, MN

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Job Details

Full-time
$55,000 - $65,000 a year
13 days ago

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Coaching
High school diploma or GED
Team development
Driver's License
Mentoring
Relationship management
Productivity software

Full Job Description

Lead and Support the People Who Deliver Our Care

Homewatch Caregivers is seeking an experienced, compassionate, people-focused Caregiver Supervisor to lead and support our caregiver workforce across the St. Cloud, Minneapolis, and St. Paul metro areas.

This position plays a key role in fostering caregiver engagement, performance, and retention by providing day-to-day leadership, coaching, and support to Caregivers and Lead Caregivers throughout our organization. Serving as the primary connection between field staff and office leadership, this position helps ensure caregivers have the guidance, communication, recognition, resources, and accountability they need to succeed in providing exceptional care.

Working closely with Human Resources, clinical leadership, scheduling, and operations, the Caregiver Supervisor builds strong relationships with Caregivers through regular communication, field visits, coaching, problem-solving, and performance support while promoting a positive employee experience and maintaining high standards of client care.

Key Responsibilities

Provide direct leadership, coaching, and day-to-day support to Lead Caregivers and Caregivers across the organization.
Serve as the primary non-clinical supervisor and point of contact for Lead Caregivers and Caregivers regarding workplace concerns, coaching, performance expectations, and day-to-day support.
Establish clear expectations for professionalism, attendance, communication, documentation, client service, and adherence to company policies.
Build trusting relationships with field staff through regular check-ins, timely follow-up, recognition, and visible support.
Coach and develop Lead Caregivers so they can serve as effective resources, mentors, and role models for Caregivers.
Recognize and celebrate caregiver achievements through ongoing appreciation, positive feedback, and engagement initiatives that promote retention.
Conduct scheduled and as-needed field visits to observe caregiver performance, reinforce expectations, answer questions, and provide coaching or recognition.
Support caregiver orientation, initial client placement, early-tenure check-ins, ongoing education, and annual performance reviews.
Monitor and address caregiver attendance, punctuality, reliability, documentation, electronic visit verification, and compliance with agency expectations, escalating concerns and providing coaching as appropriate.
Identify performance concerns and collaborate with Human Resources to implement coaching, performance improvement plans, corrective action, and recognition when appropriate.
Document supervisory contacts, observations, coaching conversations, follow-up actions, and employee performance information accurately and promptly.
Respond to caregiver questions, concerns, and workplace challenges with professionalism, empathy, consistency, and appropriate urgency.
Review and manage employee time-off requests, including PTO and ESST, in collaboration with Scheduling, balancing employee needs with client coverage, operational requirements, and state law.
Promote employee engagement, accountability, teamwork, and a culture in which caregivers feel respected, supported, and heard.
Communicate agency updates, policy changes, operational expectations, and other important information to caregivers in a clear, timely, and consistent manner.
Help investigate and resolve caregiver, client, or family concerns in collaboration with Human Resources, Nursing leadership, and Operations.
Collaborate with Human Resources on onboarding, employee relations, retention strategies, and workforce planning.
Partner with Nursing leadership to reinforce care-plan expectations, client-specific requirements, safe care practices, and appropriate caregiver scope of responsibility.
Promptly escalate clinical concerns, changes in client condition, safety issues, incidents, or potential scope-of-practice questions to the appropriate clinical leader.
Work with the Scheduler to identify caregiver availability, client compatibility, performance considerations, and potential staffing risks.
Identify training needs and coordinate appropriate education, coaching, or competency support with clinical and operational leaders.
Identify trends affecting caregiver satisfaction, attendance, retention, and performance, and recommend practical process improvements.
Maintain confidentiality of all clients, employees, and company information in accordance with HIPAA, privacy requirements, and company policies.
Travel locally to meet with caregivers and observe services in the field; approved business mileage is reimbursed in accordance with company policy.
Perform other supervisory and operational duties as assigned.

Qualifications

Required

Previous experience supervising, leading, coaching, or developing frontline employees.
Experience in home care, home health, senior services, healthcare, human services, or another people-focused service environment.
Demonstrated ability to coach, mentor, motivate, and hold employees accountable while fostering a positive and supportive work environment.
Strong interpersonal and relationship-building skills with a genuine commitment to supporting and developing caregivers.
Proven ability to communicate effectively, provide constructive feedback, and navigate difficult or sensitive conversations with professionalism.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational, time management, problem-solving, and decision-making skills with excellent attention to detail.
Ability to prioritize multiple responsibilities, adapt to changing priorities, and remain calm and effective in fast-paced or high-pressure situations.
Proficiency with computers, email, electronic records, and standard office applications.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee, client, and organizational information.
Valid driver's license, reliable transportation, and the ability to meet applicable vehicle insurance requirements.
Ability and willingness to travel throughout assigned Minnesota service areas for caregiver meetings and field visits.
High school diploma or equivalent.

Preferred

Two or more years of supervisory, team-lead, or people-management experience.
Previous professional caregiving or direct-care experience.
Experience supervising a geographically distributed or mobile workforce.
Experience with caregiver onboarding, employee relations, performance management, and retention.
Familiarity with electronic visit verification, caregiver scheduling, learning-management, or workforce-management platforms.
Experience with Microsoft Office systems.
Associate or bachelor's degree in healthcare administration, human services, business, organizational leadership, or a related field.

Compensation and Benefits

Homewatch Caregivers offers a comprehensive compensation and benefits package that includes:

Competitive full-time compensation based on experience.
Medical insurance, dental insurance, vision insurance.
401(k) retirement plan.
Voluntary supplemental insurance options.
Mileage reimbursement for approved business travel.
Meaningful work supporting caregivers, clients, and families.
A collaborative, mission-driven team environment.

Benefits and reimbursements are subject to applicable eligibility requirements, plan terms, and company policies.

Work Environment and Travel

This position works in an office and field-based environment and requires regular use of a computer and telephone. Local travel to client homes and other field locations is required. The employee must be able to move safely through a variety of home environments while conducting supervisory visits. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

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Refine Your Search

client service jobs in monticello, mn

Caregiver Supervisor

Order Entry Specialist

Addiction Recovery Tech

Homemaker - Casual Hours

Personal Care Assistant (PCA)/Community First Services and Supports (CFSS) Support Worker

Caregiver

Office Receptionist

Customer Support Specialist

Home Care Aide Needed for Elderly Female in Ramsey, MN

Sales Associate I

Addiction Recovery Technician

Case Aide (Child Protection Services)

Adult Advocate

Customer Service Representative Full Time

Lead Registered Nurse- Evenings

LADC/ADCT Licensed Alcohol & Drug Counselor - Evenings

Licensed Massage Therapist (LMT)

Licensed Journeyman Electrician Residential

Massage Therapist

Business Development Manager

I want to receive the latest job alert for client service in monticello, mn

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