Top 786 Director of analytics Jobs in Montvale, Nj

Director, Customer Service Analytics
Amazon.com —Newark, NJ
- $143,400 - $194,000 a year
- Full-time
- SQL
- Continuous improvement
- Senior level
- AD&D insurance
- Health insurance
Director of Analytics for Growth and Marketing
Fidelity Investments —Jersey City, NJ
- $110,000 - $222,000 a year
- Full-time
- Office
- Analysis skills
- Senior level
- Loan repayment program
- Health insurance
Director of Data Analytics
Vornado Management Corp —Paramus, NJ
- $200,000 - $250,000 a year
- 7 years
- Azure
- Office
Quick Apply
Senior Director of Data Analytics and Business Systems
Legora —New York, NY
- $267,750 - $315,000 a year
- Full-time
- Office
- SQL
- Analysis skills
- Commuter assistance
- Health savings account
Director, People Analytics
DraftKings —New York, NY
- $184,000 - $230,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
Director, Product Analytics
Amazon.com —Newark, NJ
- $143,400 - $194,000 a year
- Full-time
- SQL
- Senior level
- Business
- AD&D insurance
- Health insurance
Head of YouTube Primary Research and Insights
YouTube —New York, NY
- $230,000 - $320,000 a year
- Full-time
- Management
- Computer Science
- 5 years
Director, Platform SRO
Versant Media —New York, NY
- $180,000 - $210,000 a year
- Email
- Hybrid work
- Mentoring
- Senior level
- Leadership
- Retirement plan
Quick Apply
Sr. Director, Platform Engineering
Versant Media —Englewood Cliffs, NJ
- $220,000 - $240,000 a year
- Email
- Hybrid work
- System design
- 11+ years
- Continuous improvement
- Retirement plan
Quick Apply
Director, Finance Tech
Nscale —New York, NY
- $160,000 - $270,000 a year
- Senior level
- Leadership
- 10 years
Quick Apply
Director, Data Engineering
Versant Media —New York, NY
- $165,000 - $210,000 a year
- Email
- Azure
- Java
- 8 years
- Retirement plan
Quick Apply
Director, Product Management - AI Observability
Datadog —New York, NY
- $280,000 - $350,000 a year
- Hybrid work
- Product management
- Mentoring
- Organizational skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Director, Technical Program Management - Technical Solutions Operations
Datadog —New York, NY
- $224,000 - $280,000 a year
- Hybrid work
- Mentoring
- Senior level
- Employee stock purchase plan
Quick Apply
Senior Director, Product Management Pharmacy Solutions
SS&C Technologies —New York, NY
- $175,000 - $220,000 a year
- Full-time
- Hybrid work
- 8 years
- Continuous improvement
- Product management
- Paid holidays
- Health insurance
Education Director
Renanim Manhattan, Inc. —Bronx, NY
- $70,000 - $80,000 a year
- Full-time
- School experience
- Spanish
- English
- Professional development assistance
- Life insurance
Quick Apply
Head of Data Science - Hybrid
DW Simpson —Fort Lee, NJ
- $200,000 a year
- 8 years
- SQL
- Senior level
Quick Apply
Senior Director, Data Architecture
Starr Companies —New York, NY
- $200,000 - $275,000 a year
- Full-time
- Azure
- Computer Science
- 11+ years
- Health savings account
- Health insurance
Quick Apply
Director, Site Analytics
Macy’s —New York, NY
- $180,480 - $300,840 a year
- 7 years
- Merchandising
- Analysis skills
- Store discount
- Paid holidays
Senior Director, Product Management - Commercial Excellence
Bain & Co. —New York, NY
- $179,500 - $230,500 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Director, Platform Development
Versant Media —New York, NY
- $170,000 - $210,000 a year
- Email
- Remote
- Residential
- AWS
- Mentoring
- Health insurance
- Dental insurance
Quick Apply

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Director, Customer Service Analytics

Amazon.com -
Newark, NJ

Apply Now

Job Details

Full-time
$143,400 - $194,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Data visualization software proficiency
Business intelligence tools
Cross-functional team management
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Data analysis software

Full Job Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
As a Senior Business Intelligence Engineer within the Customer Service Analytics team at Audible, you'll serve as a data-driven decision enabler for our Customer Service leadership team. You'll be responsible for designing, implementing, and
optimizing the reporting processes that deliver critical KPIs and business insights across our organization. Working with loosely defined problems, you'll transform complex data into clear, actionable narratives. Your role will be pivotal in
maintaining data governance standards while making insights readily accessible through efficient, self-service data solutions.

ABOUT YOU
You're a data storyteller who balances technical expertise with strong business acumen, particularly in the world of content. You excel at working cross-
functionally, translating business requirements into robust analytical frameworks. You're naturally curious, with an ability to look beyond immediate data requests to identify the underlying strategic questions that drive our Customer Service. You
thrive in ambiguous situations, delivering independently with minimal guidance while continuously improving data processes. Your communication skills are exceptional, allowing you to distill complex analyses into compelling insights for both technical and executive audiences. You establish strong relationships with your stakeholders that earn trust and influence decision-making.

As a Senior Business Intelligence Engineer, you will...

Design, implement, and optimize BI solutions that effectively track KPIs and provide insights for business reviews and executive reporting, as well as develop dashboards that enable self-serve access to data, ensuring speed, reliability, and scalability
Break down high-level business metrics into constituent components and leading indicators that provide actionable insights for leadership as part of monthly and quarterly business reviews
Be a proactive thought partner, anticipating leadership questions and developing analyses and visualizations that address emerging business needs
Automate the identification of key contributing dimensions to metric variance, enabling faster root cause analysis
Develop concise, impactful data visualizations that communicate complex trends and insights effectively to executive audiences
Develop clear documentation that bridges technical implementation with business context, enabling both technical and non-technical stakeholders to understand reporting methodologies
Communicate findings and insights to stakeholders in a clear, concise, and actionable manner
Balance stakeholder requirements with technical constraints while maintaining a focus on long-term solutions
Serve as a data governance advocate, ensuring consistency in metrics definitions and data quality
Partner with data scientists, engineers, product managers, and business leaders to align reporting with strategic objectives
Invest in stakeholder relationships that build trust and enable insights to influence business decision-making

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Basic Qualifications

Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
7+ years equivalent relevant experience in a data driven/analytical role or 5+ years with an advanced/technical degree in Analytics, Business, Operations Research, Economics, Mathematics, Statistics, Engineering, Sciences (Political or Natural) or similar field
Experience running projects across multiple functions with diverse stakeholder groups (cross functional, cross-geo)

Preferred Qualifications

Experience supporting executive reporting and business reviews
2+ years prior experience in customer service analytics
Ability to work in ambiguous situations with limited guidance
Ability to work an adjusted or flexible schedule that meets the occasional needs of US meeting times
Understanding of data governance principles and practices
Track record of process improvement initiatives that enhanced data accessibility or quality
Strong interpersonal skills with ability to build relationships

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NJ, Newark - 143,400.00 - 194,000.00 USD annually

Apply Now

Refine Your Search

director of analytics jobs in montvale, nj

Director, Customer Service Analytics

Director of Analytics for Growth and Marketing

Director of Data Analytics

Senior Director of Data Analytics and Business Systems

Director, People Analytics

Director, Product Analytics

Head of YouTube Primary Research and Insights

Director, Platform SRO

Sr. Director, Platform Engineering

Director, Finance Tech

Director, Data Engineering

Director, Product Management - AI Observability

Director, Technical Program Management - Technical Solutions Operations

Senior Director, Product Management Pharmacy Solutions

Education Director

Head of Data Science - Hybrid

Senior Director, Data Architecture

Director, Site Analytics

Senior Director, Product Management - Commercial Excellence

Director, Platform Development

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