Top 166 Behavioral consultant Jobs in Moorestown, Nj

Client Service Manager, East
Labor First LLC —Mount Laurel, NJ
- $48,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
Program Manager - Adult Residential
Bancroft —Burlington, NJ
- $60,902.40 - $62,129.60 a year
- Full-time
- Mid-level
- Residential
- High school diploma or GED
Behavior Health Technician (Pediatric)
Aspire Child & Family Services —Huntingdon Valley, PA
- $20 - $21 an hour
- Full-time
- Classroom
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavior Analyst
Kids and Family —Philadelphia, PA
- $90 - $110 an hour
- Part-time
- Data analysis skills
- Mid-level
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
14d
Part Time Behavioral Health RN-WES Care
WES Health System —Philadelphia, PA
- $46 - $49 an hour
- Part-time
- Spanish
- CPR Certification
- Nursing
Quick Apply
Bilingual Therapeutic Support Staff (TSS)
ACS Consultants, Inc. —Philadelphia, PA
- $19 - $22 an hour
- Part-time
- Background check
- School experience
- Classroom
- Continuing education credits
- Flexible schedule
Quick Apply
Licensed Behavioral Consultants
Horizons Behavioral Health —Southampton, PA
- $45 - $49 an hour
- Part-time
- LMFT
- Licensed Clinical Social Worker
- LPC
- Flexible schedule
Quick Apply
Behavior Specialist Consultant/Mobile Therapist
Assessment and Treatment Alternatives —Philadelphia, PA
- $45 - $55 an hour
- Part-time
- Childcare
- Mid-level
- Master's degree
- Flexible schedule
Quick Apply
Program Director
Acenda Integrated Health —Glassboro, NJ
- $75,000 - $78,000 a year
- Full-time
- LMFT
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Psychologist
Community Behavioral Health. —Philadelphia, PA
- $109,999 - $110,000 a year
- Full-time
- Doctoral degree
- 5 years
- Writing skills
- Wellness program
- Commuter assistance
Quick Apply
4d
Therapist / Behavioral Consultant – Flex Schedule + LPC Supervision + Sign on bonus + Great Pay
Milestone Behavioral Health —Yardley, PA
- $40 - $55 an hour
- Part-time
- School experience
- CPR Certification
- Mid-level
Quick Apply
Mobile Therapist and Behavioral Consultant
Intercultural Family Services, Inc. —Philadelphia, PA
- $40 - $42 an hour
- Contract
- Spanish
- LPC
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Behavior Consultant
Staffmore, LLC —Philadelphia, PA
- $43 - $47 an hour
- Contract
- LMFT
- Applied behavior analysis
- Licensed Clinical Social Worker
- Flexible schedule
- Referral program
Quick Apply
Spanish Speaking Behavior Consultant & Mobile Therapist
Staffmore, LLC —Philadelphia, PA
- $40 - $42 an hour
- Weekends as needed
- LMFT
- Spanish
- Licensed Clinical Social Worker
- Flexible schedule
- Referral program
Quick Apply
Mobile Therapist
Holcomb Behavioral Health Systems —Philadelphia, PA
- $30 an hour
- Part-time
- Mid-level
- Residential
- Master's degree
- Paid training
- Tuition reimbursement
Quick Apply
Licensed Behavior Specialist
U.S. Medical Staffing, Inc. —Philadelphia, PA
- $48.75 - $50.00 an hour
- Contract
- Psychiatry
- Mid-level
- Master's degree
- Flexible schedule
Quick Apply
Business Consultant – Seasoned Executive
Global Resources, LLC —Philadelphia, PA
- $110,000 - $140,000 a year
- Full-time
- Sales
- Computer literacy
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
4d
Recruiter
Delta-T Group Inc. —Bryn Mawr, PA
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
IT Clinical Trainer
Axia Women's Health —Voorhees, NJ
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Computer Science
- Health savings account
- Disability insurance
Behavioral Health Consultant
HEALTH FEDERATION OF PHILADELPHIA —Philadelphia, PA
- $89,942.84 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- AD&D insurance
- Disability insurance
Quick Apply

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Client Service Manager, East

Labor First LLC -
Mount Laurel, NJ

Apply Now

Job Details

Full-time
$48,000 - $72,000 a year

Qualifications

Customer communication
Microsoft Excel
Database systems
Incident Escalation
High school diploma or GED
Productivity software

Full Job Description

LaborFirst is the leader in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. Founded in 2005, we partner with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states. We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a LaborFirst solution, provides end-to-end Retiree Benefits Management. In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and administer Medicare benefits, ensuring a seamless transition and continued support. HealthActive, our solution for self-insured health plans with actives and early retirees, combines one-on-one health advocacy with technology-driven insights to help members successfully navigate their healthcare journey.

Summary of Position:

The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a small portfolio of assigned clients, managing escalated inquiries, resolving complex service issues, and ensuring a consistently high-quality experience for both clients and participating retirees.

This role is execution-oriented rather than strategic. While some reactive issue management is required, the Client Service Manager is expected to operate with a proactive mindset, identifying root causes and working to prevent recurring issues over time. Success in this role is measured by client and retiree satisfaction, reduction in repeat escalations, and the ability to independently manage service responsibilities and member education events.

Key Responsibilities
Client & Member Issue Ownership

Serve as the primary post-sale service owner for assigned client groups
Own client and member service issues end-to-end, from initial escalation through final resolution
Act as a second-level escalation resource for complex member inquiries related to eligibility, billing, and Medicare plan benefits
Maintain accountability for outcomes, coordinating with internal teams as needed while remaining the single point of responsibility

Proactive Issue Prevention

Identify recurring issues, service gaps, and root causes impacting clients or retirees
Partner with internal teams to address underlying issues and reduce future escalations
Balance reactive issue resolution with a forward-looking focus on service improvement and prevention

Client Communication & Service Recovery

Develop, approve, and deliver clear, accurate client and member communications
Execute service recovery gestures in alignment with company guidelines
Exercise sound judgment in managing sensitive or escalated situations, escalating financial decisions to VP-level leadership when required

Member Education & Events

Independently plan, coordinate, and lead member education and benefit training events
Prepare and distribute member communications that support understanding of Medicare benefits and plan features
Serve as a knowledgeable, confident point of contact during client and retiree interactions

Portfolio & Internal Support

Manage a small portfolio of assigned clients, with complexity aligned to experience and tenure
Oversee age-ins and disenrollments for assigned groups
Provide guidance and support to internal service teams regarding group-specific rules and escalations
Maintain accurate documentation of service issues, resolutions, and client interactions
Participate in special projects and other duties as assigned
Travel up to 10% as needed for client or member events

Measures of Success

High client and retiree satisfaction, as reflected in NPS and feedback
Effective resolution of escalated issues with minimal recurrence
Demonstrated proactive identification and prevention of service issues
Ability to independently manage client service responsibilities and member education events
Strong follow-through and reliability in complex or high-pressure situations

Required

High School diploma or equivalent

NJ Health license required

4+ years of experience in customer service, client service, benefits administration, operations, or account support
Experience in a healthcare, Medicare, or call-center-based environment
Strong written and verbal communication skills
Proficiency in Microsoft Word, Excel, and related applications
Demonstrated ability to manage escalated situations with professionalism and sound judgment
Experience working with databases and file transfers

Preferred

Bachelor’s degree
Experience with fully insured or self-funded Medicare plans
Familiarity with Salesforce or similar CRM systems

Behavioral Expectations

Proactive and anticipatory rather than purely reactive
Relentless follow-through until issues are fully resolved
Calm, clear, and confident under pressure
Focused on prevention and long-term service quality, not just short-term fixes

LaborFirst is committed to regulatory excellence and operational integrity. We have attained HITRUST r2 certification for our Box and Salesforce platforms and hold full URAC Core Accreditation. With headquarters in Mount Laurel, NJ, and our LaborFirst West facility in Scottsdale, AZ, our award-winning team and services have earned national recognition. We consistently achieve world-class Net Promoter Scores (NPS), have been named on the Philadelphia Business Journal’s Best Places to Work list, and have received multiple industry accolades, including a 2024 and 2025 Gold Stevie Award for Front-Line Customer Service Team of the Year. Connect with us at LaborFirst.com.

Competitive salary

Comprehensive benefits package

401k contribution

Generous vacation time

Opportunity to grow

Fastest 50 Growing Companies in NJ

Must be excluded from OIG/SAM

All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance.

Apply Now

Refine Your Search

behavioral consultant jobs in moorestown, nj

Client Service Manager, East

Program Manager - Adult Residential

Behavior Health Technician (Pediatric)

Board Certified Behavior Analyst

Part Time Behavioral Health RN-WES Care

Bilingual Therapeutic Support Staff (TSS)

Licensed Behavioral Consultants

Behavior Specialist Consultant/Mobile Therapist

Program Director

Psychologist

Therapist / Behavioral Consultant – Flex Schedule + LPC Supervision + Sign on bonus + Great Pay

Mobile Therapist and Behavioral Consultant

Licensed Behavior Consultant

Spanish Speaking Behavior Consultant & Mobile Therapist

Mobile Therapist

Licensed Behavior Specialist

Business Consultant – Seasoned Executive

Recruiter

IT Clinical Trainer

Behavioral Health Consultant

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