Top 1163 Area representative Jobs in Mooresville, Nc

PACT Representative I
Advocate Aurora Health —Kannapolis, NC
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Analysis skills
2h
Remote B2B Sales/Appointment Setter (Charlotte and Surrounding Areas)
GOVERNMENT MARKETPLACE LLC —Charlotte, NC
- $300,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Paid holidays
Quick Apply
Middle-HS Daily Substitute
Langtree Charter Academy —Mooresville, NC
- Overtime
- Classroom
- Microsoft Outlook
- Computer literacy
Front Desk Agent
Axisholdings Corp —Charlotte, NC
- $23 - $28 an hour
- Weekends as needed
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Experience Representative
Pet Screening —Mooresville, NC
- Full-time
- Hybrid work
- Google Workspace
- Office
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
Special Education Aide (Self Contained)
Langtree Charter Academy —Mooresville, NC
- Overtime
- Background check
- Classroom
- Microsoft Excel
5d
Call Center Customer Service Representative - On Site
Anticimex Carolinas —Concord, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
ELIGIBILITY SPECIALIST II - ENERGY PROGRAMS & FNS
CABARRUS COUNTY —Cabarrus County, NC
- $43,451.20 - $51,916.80 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
- Wellness program
- Paid parental leave
11d
Guest Service Representative
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
FYZICAL Therapy and Balance Centers —Huntersville, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Customer Service Representative
Atlas Copco Group —Charlotte, NC
- Hybrid work
- Inventory management
- English
- Mid-level
- Disability insurance
- Health insurance
Local Campus Admissions Representative
Universal Technical Institute —Mooresville, NC
- $28.84 - $33.65 an hour
- Overtime
- Ability to walk for extended periods
- Writing skills
- High school diploma or GED
- Paid training
- Paid parental leave
Remote Customer Service | Insurance Agent
The Gainey Agency —Charlotte, NC
- Full-time
- Remote
- Residential
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Mobile Crisis Management Behavioral Technician- Days
DAYMARK RECOVERY SERVICES INC —Statesville, NC
- $19.71 - $26.43 an hour
- Weekends as needed
- Addiction Medicine
- No experience needed
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Executive Director of Adoption Services - Christian Adoption Services
Christian Adoption Services —Charlotte, NC
- $120,000 - $150,000 a year
- Weekends as needed
- Background check
- Public speaking
- Residential
- 403(b) matching
- Health insurance
Quick Apply
6d
New Business Developer - Ashville and Western NC
Sysco —Concord, NC
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Field Canvassing Manager
Renewal by Andersen —Charlotte, NC
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
6d
Technician
The Mennel Milling Company —Newton, NC
- 12 hour shift
- Maintenance
- English
- Ability to climb stairs
EVP Projects and Development
Balfour Beatty —Charlotte, NC
- Full-time
- Clean driving record
- Local
- Finance
- Disability insurance
- Health insurance
13d
Sales Account Representative
Impact 1 Financial —Charlotte, NC
- $70,000 - $100,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Opportunities for advancement
Quick Apply

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PACT Representative I

Advocate Aurora Health -
Kannapolis, NC

Apply Now

Job Details

Full-time
$21.85 - $32.80 an hour
2 hours ago

Qualifications

Computer operation
Patient question and concern management
Phone communication
Client inquiry handling
High school diploma or GED
Desktop applications
Computer skills
Telephone systems
Multi-line phone systems
Healthcare software applications

Full Job Description

Major Responsibilities:

Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.
Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.
Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.
Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.
Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.
Performs additional duties based on department needs.
Maintains knowledge and efficient utilization of all information systems utilized by the department.

Licensure, Registration, and/or Certification Required:

None

Education Required:

High School Graduate

Experience Required:

Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area

Knowledge, Skills & Abilities Required:

Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment
Basic knowledge of medical terminology is helpful but not required.
Basic understanding of computers and desktop software packages.
Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
Ability to use/manage a multiple-line telephone system.
Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
Strong verbal communication skills and ability to interact with a diverse customer population.
Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.
Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.
Ability to work a variety of hours based on departmental business needs.

Physical Requirements and Working Conditions:

Must have functional vision, touch, speech, and hearing.
Required to sit most of the workday.
Operates all equipment necessary to perform the job.
Exposed to normal office environment and/or remote work environments

Must reside in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, IL, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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Refine Your Search

area representative jobs in mooresville, nc

PACT Representative I

Remote B2B Sales/Appointment Setter (Charlotte and Surrounding Areas)

Middle-HS Daily Substitute

Front Desk Agent

Customer Experience Representative

Special Education Aide (Self Contained)

Call Center Customer Service Representative - On Site

ELIGIBILITY SPECIALIST II - ENERGY PROGRAMS & FNS

Guest Service Representative

Customer Service Representative

Customer Service Representative

Local Campus Admissions Representative

Remote Customer Service | Insurance Agent

Mobile Crisis Management Behavioral Technician- Days

Executive Director of Adoption Services - Christian Adoption Services

New Business Developer - Ashville and Western NC

Field Canvassing Manager

Technician

EVP Projects and Development

Sales Account Representative

I want to receive the latest job alert for area representative in mooresville, nc

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