Food Donation Coordinator Job Description
Position: Food Donation Coordinator
Department: Operations
Reports to: Dining Services Manager
FLSA Classification: Non-exempt
Full-time/part-time: Part-time, Monday-Friday, less than 20 hours a week
Starting Wage: $20/hr.
The Food Donation Coordinator is responsible for cultivating, managing, and expanding relationships with community food donors, vending partners, and supporting organizations to ensure consistent, high-quality food donations that support New Life Center’s mission. This role serves as the primary relationship manager for food donation partnerships and oversees coordination of food donation logistics, communication, scheduling, and stewardship. The Food Donation Coordinator helps maximize donated food resources, strengthen community collaboration, and support efficient food supply systems for dining service operations. This position requires strong relationship management, organizational skills, logistical coordination, and alignment with New Life Center’s Christ-centered mission of serving individuals experiencing homelessness and hardship.
At New Life Center, our work is rooted in our Christian faith and driven by our mission to guide people experiencing homelessness or addiction toward holistic transformation through the love of Jesus. Every role contributes to this ministry and advances our shared vision. Our team members are followers of Jesus Christ, affirm our Statement of Faith, and demonstrate our BEACON values—Bring Your Best, Engage with Empathy, Act in Unity, Choose Humility, Offer Hope, and Never Stop Growing—in the way they serve guests, support one another, and represent New Life Center each day.
Essential Function 1: Community Partner and Donor Relationship Management
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Build, maintain, and strengthen partnerships with grocery stores, restaurants, food distributors, churches, community organizations, and individual food donors.
- Serve as the primary point of contact for all food donation relationships.
- Regularly communicate with partners to coordinate donations, schedules, needs, and stewardship.
- Identify and pursue new food donation opportunities within the community.
- Represent New Life Center professionally and missionally in all donor and community interactions.
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Ensure partners feel valued through consistent communication, gratitude, and relationship development.
Essential Function 2: Food Donation Coordination and Logistics
Coordinate food donation pickups, deliveries, and scheduling.
Work collaboratively with the Dining Services Manager and kitchen staff to align incoming donations with operational needs.
Safely load, transport, and unload donated food.
Ensure timely and dependable pick-ups that build confidence with community partners.
Assist with receiving and organizing donated product upon arrival.
Monitor donation flow to maximize usability and reduce waste.
Essential Function 3: Administrative Oversight
Maintain accurate records of donor contacts, donation schedules, and partnership activity.
Ensure proper documentation of all food donations.
Assist leadership with forecasting food donation needs and identifying supply gaps.
Essential Function 4: Food Safety and Compliance
Support compliance with food safety guidelines related to donated goods.
Maintain proper storage temperatures.
Follow food safety regulations and organizational procedures during transportation and handling.
Monitor donated food for quality and usability.
Essential Function 5: Vehicle and Equipment Care
Maintain cleanliness and organization of New Life Center vehicles used for pick-ups.
Report maintenance concerns promptly.
Safely operate New Life Center vehicles while representing the organization professionally.
Essential Function 6: Volunteer and Guest Support
Assist in directing volunteers and guests.
Promote a welcoming and organized experience for volunteers and guests.
Provide instruction on safe food handling and storage.
Essential Function 7: Mission Alignment
Reflect and uphold New Life Center's Christian mission, values, and culture.
Help communicate the impact of food partnerships on guest care and organizational outcomes.
Demonstrate compassion, professionalism, and integrity in all interactions.
ADA & Reasonable Accommodation
New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.
Position Reports to James Redding, Dining Services Manager
This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Operations Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.
Personal:
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Personal, evident, growing relationship with Jesus Christ.
- Compassionate heart for those in need.
- Willingness to serve others.
- Desire to see the lost come to Christ.
Required Education and Experience:
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High school diploma or GED.
Preferred Education and Experience:
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Experience in delivery, logistics, food service, or warehouse operations.
- Experience building relationships with community organizations or volunteers.
- Knowledge of food safety and proper food handling practices.
Additional Eligibility Requirements:
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Ability to pass a pre-employment drug test and background check.
- Must possess a valid driver’s license, maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.
Skills:
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Strong organizational skills and communication abilities.
- Strong interpersonal and relationship-building skills.
- Self-motivated with the ability to work independently.
- Basic computer proficiency.
- Alignment with the organization’s faith-based mission.
- Must exhibit good judgement, sensitivity, and compassion.
- Must be able to work well with others and exhibit a positive, professional, and friendly
- disposition.
- Must demonstrate a strong work ethic with consistent attendance and punctuality.
- Must be able to problem solve alone as well as with others.
- Must have the ability to work as a team.
- Ability to multitask efficiently.
- Adapts positively to continuous change and maintain flexibility.
- Ability to take constructive criticism.
- Ability to organize and prioritize duties.
- Demonstrate a commitment to excellence.
Work Environment:
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Ability to frequently and safely lift loads up to 50 lbs.
- Must be in good physical condition.
- Ability to stand for extended periods of time as well as kneel, crouch, crawl, etc.
- Ability to work in extreme weather conditions, hot or cold.
Religious Bona Fide Occupational Qualification BFOQ
New Life Center is a faith-based Christian ministry. Consistent with Title VII of the Civil Rights Act, alignment with New Life Center’s Statement of Faith and values may be considered a bona fide occupational qualification (BFOQ) for this position. Employees are expected to conduct themselves in a manner consistent with the organization’s Christian mission, beliefs, and code of conduct.
