Top 29 technical support Jobs in moorhead mn

On-Site IT Support Desk Technician
Marco Technologies —Fargo, ND
- $22.10 - $33.20 an hour
- Monday to Friday
- Customer service
- Mid-level
- In-person
3d
Clinical Service Desk-Helpdesk Associate-REMOTE-US
NTT Ltd —Fargo, ND
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
Customer Service Mon-Fri
Five Star Solutions —Fargo, ND
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
7d
Desktop Support
Bravera —Fargo, ND
- Mid-level
- Associate's degree
- 2 years
- Paid holidays
- Health insurance
9d
User Support Technician I
Gate City Bank —Fargo, ND
- Weekends as needed
- Office
- In-person
- Associate's degree
3d
IT Technician
ATC —Fargo, ND
- Contract
- Computer literacy
- Pass drug screening
- Office
IT Support Engineer
NetCenter Technologies —West Fargo, ND
- $50,000 - $60,000 a year
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
10d
Training Lead-Truss
Alpine —Fargo, ND
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
9d
IT Support Associate II, Operations Technology Solution (OTS)
Amazon.com Services LLC —Fargo, ND
- $21 - $33 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Desk Technician, Fargo ND (In Person Position)
Medbridge Healthcare —Fargo, ND
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
IT Support Engineer – Onboarding Specialist
NetCenter Technologies —West Fargo, ND
- $55,000 - $65,000 a year
- Full-time
- 6 years
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Supervisor, Customer Support
CHS Inc —Kindred, ND
- $61,400 - $98,200 a year
- Email
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Disability insurance
8d
Customer Service Specialist
Shortprinter —Fargo, ND
- Overtime
- Microsoft Outlook
- Office
- 3 years
- Paid holidays
- Disability insurance
On-site Microsoft Windows Field Deployment Technician
MKS2 Technologies —Fargo, ND
- $40,000 - $45,000 a year
- Weekends as needed
- Windows
- Clinic
- Travel
Quick Apply
Customer Success Representative (CSR) Tier 1
Voxtelesys —Fargo, ND
- Google Workspace
- Office
- Analysis skills
Ag Technology Support
RDO Equipment Co. —Fargo, ND
- Mid-level
- Office
- US work authorization
Quick Apply
1d
Help Desk Team Lead
WESTERN STATE BANK —West Fargo, ND
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Epic Certified Business Systems Analysis Specialist-Clinical Service Desk-remote
NTT Ltd —Fargo, ND
- Full-time
- Remote
- 5 years
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Analyst (NEX)
MasTec Inc —Fargo, ND
- Full-time
- Mid-level
- Organizational skills
- In-person
9d
Representative, Technical Customer Support Experienced
CHS Inc —Kindred, ND
- $19.42 - $31.01 an hour
- Extended hours
- Microsoft Word
- Spanish
- Mid-level
- Profit sharing
- Disability insurance
8d

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technical support jobs near moorhead mn

On-Site IT Support Desk Technician

Marco Technologies -
Fargo, ND

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Job Details

$22.10 - $33.20 an hour
3 days ago

Qualifications

Customer communication
Employee relationship building
Collaborative technology platforms
Productivity software
Technical Proficiency
Cross-functional communication

Full Job Description

The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:

Provide technical support and remote help desk services to Marco client, escalating when necessary.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.

QUALIFICATIONS:

Associate's degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized MTA certification preferred.

REQUIRED SKILLS:

Proficiency with business collaboration tools such as MS Office applications.
Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment – See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative – Must possess the ability to be a self starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation.
Team Work – Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management – Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.

Work Location: This role is required to work on-site at a customer location five days per week (Monday - Friday) in Fargo, ND.

Pay Range: $22.10 - $33.20 hourly

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Compensation: $22.10 - $33.20 hourly

Apply Now

Refine Your Search

technical support jobs in moorhead mn

On-Site IT Support Desk Technician

Clinical Service Desk-Helpdesk Associate-REMOTE-US

Customer Service Mon-Fri

Desktop Support

User Support Technician I

IT Technician

IT Support Engineer

Training Lead-Truss

IT Support Associate II, Operations Technology Solution (OTS)

IT Support Desk Technician, Fargo ND (In Person Position)

IT Support Engineer – Onboarding Specialist

Supervisor, Customer Support

Customer Service Specialist

On-site Microsoft Windows Field Deployment Technician

Customer Success Representative (CSR) Tier 1

Ag Technology Support

Help Desk Team Lead

Epic Certified Business Systems Analysis Specialist-Clinical Service Desk-remote

Analyst (NEX)

Representative, Technical Customer Support Experienced

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