Top 863 Manager in Jobs in Morgantown, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Plant Manager
Greer Limestone —Morgantown, WV
- Full-time
- Background check
- 5 years
- English
- Health savings account
- Relocation assistance
Quick Apply
3d
Licensed Psychology Manager
Centurion Health —Waynesburg, PA
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
Licensed Psychology Manager
Centurion Health —Waynesburg, PA
- Call employer
- Background check
- CPR Certification
- BLS Certification
Quick Apply
11d
Human Resources Manager
CHEAT LAKE ANIMAL HOSPITAL —Morgantown, WV
- From $50,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Manager of Communications
Morgantown Utility Board —Morgantown, WV
- $46,675 - $70,000 a year
- Full-time
- Background check
- Marketing
- Customer service
- Health savings account
- Health insurance
9d
Hourly Manager - 1230
Burger King —Morgantown, WV
- $13 - $15 an hour
- Part-time
- ServSafe
- Basic math
- English
- Disability insurance
- Health insurance
Quick Apply
Licensed Psychology Manager
Centurion Health —Waynesburg, PA
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
Property Manager
Red Brick Property Management LLC —Morgantown, WV
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Sales
- Computer literacy
- Paid holidays
- Relocation assistance
Quick Apply
Associate Construction Project Manager
Lombardi Development Company —Morgantown, WV
- Email
- Background check
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Hourly Manager - 1240
Burger King —Westover, WV
- $13 - $15 an hour
- Part-time
- ServSafe
- Basic math
- English
- Disability insurance
- Health insurance
Quick Apply
LPN Unit Managers $15,000 Sign-On Bonus
Sundale Nursing Home —Morgantown, WV
- $28 - $37 an hour
- Full-time
- Skilled nursing facility
- Management
- RN License
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Case Manager
Family Services of Marion and Harrison Counties —Fairmont, WV
- $25 - $30 an hour
- Full-time
- Nursing
- RN License
- Hospital
- Mileage reimbursement
- Health insurance
Quick Apply
3d
District Manager, Hardware
Busy Beaver Building Centers —Morgantown, WV
- From $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Cash register
- Health savings account
- Health insurance
Quick Apply
8d
General Manager - 1240
Burger King —Westover, WV
- $14 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Lead Installer Windows/Doors- Morgantown
Renewal by Andersen —Morgantown, WV
- $25.20 - $37.80 an hour
- Full-time
- Construction site
- 5 years
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
RN Case Manager
Amedisys —Uniontown, PA
- $33 - $45 an hour
- Part-time
- CPR Certification
- Nursing
- Management
- Mileage reimbursement
- Paid parental leave
Assistant Store Manager
Center Independent Oil Stores Llc —Uniontown, PA
- From $16 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
15h
General Manager - 1230
Burger King —Morgantown, WV
- $14 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
Par Mar Stores —Reedsville, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

manager in jobs in morgantown, wv

Customer Service Manager

Plant Manager

Licensed Psychology Manager

Licensed Psychology Manager

Human Resources Manager

Manager of Communications

Hourly Manager - 1230

Licensed Psychology Manager

Property Manager

Associate Construction Project Manager

Hourly Manager - 1240

LPN Unit Managers $15,000 Sign-On Bonus

Registered Nurse Case Manager

District Manager, Hardware

General Manager - 1240

Lead Installer Windows/Doors- Morgantown

RN Case Manager

Assistant Store Manager

General Manager - 1230

Assistant Manager

I want to receive the latest job alert for manager in in morgantown, wv

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