Top 793 Shift manager Jobs in Morgantown, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Manager of Communications
Morgantown Utility Board —Morgantown, WV
- $46,675 - $70,000 a year
- Full-time
- Background check
- Marketing
- Customer service
- Health savings account
- Health insurance
Quick Apply
23h
MANAGER IN TRAINING
AutoZone —Morgantown, WV
- Overtime
- Spanish
- Inventory management
- Merchandising
- Store discount
- Employee stock purchase plan
3d
Food Service Associate
Par Mar Stores —Blacksville, WV
- Customer service
- High school diploma or GED
- 16+ years old
- Opportunities for advancement
- Flexible schedule
Quick Apply
LPN Unit Managers $15,000 Sign-On Bonus
Sundale Nursing Home —Morgantown, WV
- $28 - $37 an hour
- Full-time
- Skilled nursing facility
- Management
- RN License
- Health insurance
- Dental insurance
Quick Apply
Shift Manager
Papa Johns —Morgantown, WV
- $13 - $14 an hour
- Weekends as needed
- ServSafe
- Customer service
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Full Time - Sales Specialist Pro Services
Lowe's —Morgantown, WV
- Full-time
- Bilingual
- Merchandising
- High school diploma or GED
9d
Bakery Manager
Nothing Bundt Cakes #1173 —Morgantown, WV
- $45,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Bakery
- Health insurance
- Dental insurance
Quick Apply
3d
Assistant Manager
Par Mar Stores —Morgantown, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Par Mar Stores —Morgantown, WV
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Restaurant Manager - Morgantown WV
Primanti Bros. Restaurant & Bar —Morgantown, WV
- $59,000 - $68,000 a year
- English
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
Par Mar Stores —Morgantown, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Full Time Manager Trainee
84 Lumber Company —Morgantown, WV
- $46,000 - $50,000 a year
- Overtime
- Merchandising
- No experience needed
- Forklift
- Profit sharing
- Paid holidays
Food Service Worker -- NUTRITION SERVICES -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- Full-time
- Hospital
- High school diploma or GED
- Food Handler Certification
5d
Retail Store Manager
PetSmart —Westover, WV
- $55,500 - $105,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Manager In Training (Full Time) - Morgantown, WV
R301US Hibbett Retail, Inc. —Morgantown, WV
- $11 an hour
- Full-time
- Merchandising
- Mid-level
- 1 year
Warehouseman Manager - 92
Bruceton Ag —Morgantown, WV
- Mid-level
- Forklift
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Shift Manager - Front of House - Morgantown
Roots Natural Kitchen —Morgantown, WV
- From $20 an hour
- Part-time
- No education required
- Mid-level
- Cleaning
- Profit sharing
- Paid parental leave
Quick Apply
3d
Planet Fitness Assistant General Manager
Planet Fitness —Morgantown, WV
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
7d
Store Manager - Spirit
Spirit Halloween —Morgantown, WV
- $19.50 - $20.50 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in morgantown, wv

Customer Service Manager

Manager of Communications

MANAGER IN TRAINING

Food Service Associate

LPN Unit Managers $15,000 Sign-On Bonus

Shift Manager

Full Time - Sales Specialist Pro Services

Bakery Manager

Assistant Manager

Store Manager

Assistant Restaurant Manager - Morgantown WV

Assistant Manager

Full Time Manager Trainee

Food Service Worker -- NUTRITION SERVICES -- Mon Medical Center Main Campus

Retail Store Manager

Manager In Training (Full Time) - Morgantown, WV

Warehouseman Manager - 92

Shift Manager - Front of House - Morgantown

Planet Fitness Assistant General Manager

Store Manager - Spirit

I want to receive the latest job alert for shift manager in morgantown, wv

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