Top 173 Technical support representative Jobs in Morristown, Nj

Residential Consumer Support Representative
GAF Materials Corporation —Parsippany-Troy Hills, NJ
- $52,000 - $71,500 a year
- Full-time
- Residential
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Health insurance
5d
Customer Service Representative
Pella Corporation —Parsippany-Troy Hills, NJ
- $22 - $26 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
7d
Remote Customer Service Representative
Garden State MLS —Edison, NJ
- $34.57 - $49.59 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Sales Executive (Audio Visual) New York Metro Area
Cenero LLC —Lebanon, NJ
- $145,500 - $325,750 a year
- 5 years
- Bachelor of Science
- Office
- Health savings account
- Paid holidays
Territory Manager, Companion Animal - North New Jersey
Ceva —East Rutherford, NJ
- $85,000 - $110,000 a year
- Clean driving record
- English
- Mid-level
- Vision insurance
Quick Apply
In-Home Residential HVAC Sales
Gold Medal Service —Somerset, NJ
- $100,000 - $300,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sales & Marketing Representative
PASONA N A, INC. —Teterboro, NJ
- $68,000 - $75,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Travel
Team Leader Contact Center
MLM Hearing, LLC. —Parsippany-Troy Hills, NJ
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
5d
Senior Sales Rep.- Domestic Sales
Sirius Talent —Livingston, NJ
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Sales Representative - Paterson, NJ
RAPID PUMP & METER SERVICE COMPANY LLC —Paterson, NJ
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
13d
Regional Sales Manager – Industrial Process Equipment
Franklin Miller —Livingston, NJ
- From $60,000 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
Quick Apply
9d
Industrial Machinery Sales Specialist
Topaz HR —Lyndhurst, NJ
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- Travel
- Health insurance
- Paid time off
Sr. Customer Service Representative
Wieland —Parsippany-Troy Hills, NJ
- Full-time
- 7 years
- Basic math
- Office
- Health savings account
- Paid holidays
5d
Customer Success & Solutions Manager
SGS —Fairfield, NJ
- $95,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Product management
- Health insurance
- Dental insurance
Quick Apply
6d
Business Development Representative - Entry Level
Avantier Inc. —North Plainfield, NJ
- $65,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Business development
- Health insurance
- Dental insurance
Quick Apply
Team Leader / Contact Center
Beltone —Parsippany-Troy Hills, NJ
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Specialist, Client Processing Representative
The Bank of New York Mellon Corporation —Jersey City, NJ
- $52,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Customer Service Representative
DVS SOLUTION LLC —Pine Brook, NJ
- $23.83 - $28.70 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Quick Apply
7d
Lycored, Customer Experience Rep.
Adama —Branchburg, NJ
- Full-time
- Hybrid work
- Office
- Accounting
- Contracts
- Paid holidays
- Paid time off
Customer Success Manager
Lawyer.com —Basking Ridge, NJ
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Residential Consumer Support Representative

GAF Materials Corporation -
Parsippany-Troy Hills, NJ

Apply Now

Job Details

Full-time
$52,000 - $71,500 a year
5 days ago

Benefits

Wellness program
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

High school diploma or GED
Computer skills

Full Job Description

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team Summary
At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary
Residential Consumer Support Representatives are responsible for answering calls from consumers, residential contractors, and internal business partners in connection with technical instructions, warranty coverage, warranty claim initiation, and claim status. This position will provide the highest level of customer service while maintaining solid interdepartmental and customer relationships by addressing questions and concerns with speed and professionalism. This position is based in our Parsippany, NJ corporate headquarters which currently operates on a hybrid in-office schedule. Though employees are welcome to work in our office on Friday, this position must be performed in-office on Monday through Thursday, with the option to work remotely from the employee's home office on Friday.

Essential Duties

Handle incoming calls from property owners, roofing contractors, and internal business partners in a call center environment
Assist customers by opening new warranty claims upon request
Ability to resolve inquiries regarding GAF’s published application instructions and other related technical documents
Provide guidance to our internal and external customers regarding GAF’s warranties and claims process
Ability to respond to inquiries accurately and in a timely manner
Update customer and contractor files as needed
Perform other duties as assigned

Qualifications Required

H.S. Diploma or General Education Degree (GED) required
Bachelor’s Degree preferred
Past Customer Service experience
Excellent verbal and written communication skills
Excellent problem-solving capabilities
Strong computer skills: Google Business Suite
Ability to multitask in a fast-paced environment
Highly organized with great attention to detail
Experience in the building materials industry preferred but not required

Qualifications Preferred

Experience in the building materials industry preferred but not required

Travel Requirements: May require occasional travel in connection to job duties as it relates to conferences, site visits, professional development or learning opportunities, etc. in which advance notice of travel expectations/events will be provided.

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.

Base Salary Range: $52,000-$71,500

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity on the basis of each candidate's qualifications, experience, and merit, without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

Apply Now

Refine Your Search

technical support representative jobs in morristown, nj

Residential Consumer Support Representative

Customer Service Representative

Remote Customer Service Representative

Sales Executive (Audio Visual) New York Metro Area

Territory Manager, Companion Animal - North New Jersey

In-Home Residential HVAC Sales

Sales & Marketing Representative

Team Leader Contact Center

Senior Sales Rep.- Domestic Sales

Sales Representative - Paterson, NJ

Regional Sales Manager – Industrial Process Equipment

Industrial Machinery Sales Specialist

Sr. Customer Service Representative

Customer Success & Solutions Manager

Business Development Representative - Entry Level

Team Leader / Contact Center

Specialist, Client Processing Representative

Customer Service Representative

Lycored, Customer Experience Rep.

Customer Success Manager

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