Top 1 Veterinary receptionist Jobs in Morristown, Tn

Veterinary Assistant/Receptionist
Lakeway Animal Hospital —Jefferson City, TN
- Full-time
- Basic math
- Surgery
- Ability to lift 50 pounds

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Other office tasks included and are not limited to filing, greeting clients, checking appointments in and out, taking payments, escorting clients and patients…
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Veterinary Assistant/Receptionist

Lakeway Animal Hospital -
Jefferson City, TN

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Job Details

Full-time

Qualifications

Customer communication
Animal hospital experience

Full Job Description

National Veterinary Associates, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. Ethos and NVA ensure broad access to high-quality care and the advancement of cutting-edge medicine to extend and improve the lives of pets.

Description

The Veterinary Assistant/Customer Service Rep is an invaluable member of the hospital team. Working directly with the Veterinarian, the Veterinary Assistant supports medical staff to ensure quality patient care at all times. They also ensure the safety of clients, pets and other staff, tend to the everyday needs of pets in the hospital, and contribute to maintaining a neat and clean hospital facility.

Veterinary Assistant Duties and Responsibilities:

Prep and assist in diagnostic, medical, and surgical procedures
Triage patients and gather brief medical histories
Perform laboratory tests and take radiographs
Operate and maintain hospital equipment, i.e., EKG, fluid pump, syringe pump, scales, syringe pump, anesthetic monitors and machines
Anesthetize animals and monitor anesthesia under the direction and supervision of the Veterinarian/Technician
Communicate with clients/owners about the status of patients, as directed by the veterinarian
Fill prescriptions/administer medications, including proper documentation, logging, and security of controlled drugs
Maintain cleanliness of exam rooms (after each patient), reception areas, hospital grounds, and treatment areas, as needed
Clean cages, as needed
Do laundry
Communicate patient status with veterinarians, and update records and financial information, as needed, in the computer
Clean and maintain kennels, including scooping, hosing, scrubbing, sweeping, mopping, sterilizing, etc.
Clean and maintain common kennel areas and hospital areas as requested.
Assist with feeding and medications as needed and directed.
Display confidence and reassurance when dealing with pets experiencing severe stress, illness, and/or pain
Communicate and approach job duties in a serious manner
Foster teamwork approach and work well with all levels of hospital team members
Participate in all staff and technician/assistant mandatory staff meetings
Answer phones and perform other reception duties as needed by the hospital
Demonstrate flexibility to float to other departments in times of need
Support the team in welcoming new employees and assist in the training process when needed

CSR Position Responsibilities

Provide concise, friendly service
Effective written and verbal communication skills
Ability to diffuse demanding situations
Educate clients on animal wellness
Consistently answer the phones in a warm manner
Schedule DVM and tech appointments using Cornerstone
Accurately complete documents each shift
Filing paperwork timely and efficiently
Provide excellent customer service
Achieve performance goals
Other duties as assigned

Prior veterinary experience/ animal based work required.

Physical and Environmental Factors

Inside a veterinary practice that mainly sees dogs and cats
May have to assist with bringing animals to the back for treatment or bring them out to the clients
Ability to lift to 50 lbs.
Ability to bend and turn
Proficient with Microsoft Office
Basic math skills
Ability to multi-task
Professional work ethic
At least 2 years in customer service
Time management and problem solving
Ability to adapt to change
Experience with Vetcove software is a plus

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veterinary receptionist jobs in morristown, tn

Veterinary Assistant/Receptionist

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