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Service Manager- Ford

Farris Motor Company -
Jefferson City, TN

Apply Now

Job Details

Full-time
$100,000 - $180,000 a year
11 days ago

Benefits

Paid training
Paid holidays
Health insurance
401(k) matching
Employee discount

Qualifications

Customer communication

Full Job Description

Automotive Service Manager

Turn Leadership Direction Into Daily Results

Farris Motor Company is looking for an experienced Automotive Service Manager who knows how to take a clear leadership vision and make it happen in the service department.

This is a hands-on leadership role for someone who can communicate expectations, train the team, follow up consistently, and hold people accountable for execution.

What We Offer

Base Salary with commission-based compensation plus performance bonuses
Clear direction and support from dealership leadership
An established service operation with technicians and advisors already in place, Leading a service operation capable of 200,000+ in GP monthly
Paid training and continued development
Long-term career opportunity with a family-owned automotive group
Opportunity for substantial growth with the right leader in place. (New State of the art building being constructed which will bring large amounts of opportunity)

Benefits

Health insurance
401(k) with company match
Paid holidays
Paid vacation
Employee vehicle purchase program
Employee discounts

Job Duties

Take dealership leadership's vision, expectations, and priorities and put them into action every day

Lead the service department through direct involvement, consistent communication, and follow-up
Train and coach service advisors and technicians on the behaviors and standards expected of them
Hold team members accountable for performance, productivity, customer service, and execution
Make sure established processes and expectations are being followed consistently
Manage workflow to keep technicians productive and customers informed
Monitor sales, gross profit, expenses, productivity, and customer satisfaction
Address performance issues directly and follow through until expectations are met
Handle customer concerns professionally and work toward effective resolutions
Work closely with dealership leadership to execute department priorities and achieve performance goals

What We're Looking For

Ford dealership service management experience preferred, Experience with Dealertrack a major Plus!
A strong hands-on leadership style
Proven ability to turn direction into consistent execution
Ability to train, retain, coach, correct, and hold employees accountable
Strong understanding of dealership service operations
Comfortable managing technicians, advisors, workflow, and department performance
Strong communication and follow-through
Ability to use performance numbers to identify problems and drive action
Organized, decisive, and comfortable addressing issues directly
Valid driver's license and acceptable driving record

We're looking for a Service Manager who doesn't need to reinvent the operation. We are looking for a High Level Service department leader who can step in a take this operation to the next level. The upside potential in our market is beyond our current capacity and we are building a new state of the art facility that will bring in new benefits for acquiring top talent.

Leadership will provide the direction. Your responsibility is to make sure that direction becomes reality through clear communication, training, daily action, consistent follow-up, and accountability.

About Farris

Farris Motor Company has been family-owned since 1929. We've built our reputation by taking care of our customers, supporting our employees, and creating long-term career opportunities in the automotive industry.

We believe strong leadership starts with clear expectations and continues through consistent execution.

Success Philosophy

At Farris, leadership sets the vision and establishes the standards.

Successful managers turn those expectations into results.

For this position, success means making sure the team understands what is expected, knows how to execute it, and is held accountable when expectations are not met.

You'll be expected to lead from the front, train where needed, address problems quickly, follow through consistently, and make sure the department performs at a high level both in customer and employee satisfaction. You will have direct support from the group Fixed Operations Director to help you understand the vision, mission and the expectations. We expect our managers to take Ownership of their success and be able turn the leadership vision into a reality for all customers and employees.

We understand that experienced automotive managers may need to keep their job search confidential. All qualified applications will be handled professionally and discreetly. We are setting up interviews daily, The position is currently open and needs to be filled swiftly. If you are a qualified candidate with the necessary qualifications and drive to succeed we want to talk to you!

Apply Now

If you're an experienced Automotive Service Manager who knows how to take direction, lead through action, train a team, and hold people accountable for results, apply today.

Farris Motor Company is hiring an Automotive Service Manager for our growing Ford location.

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Apply Now

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Service Manager- Ford

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I want to receive the latest job alert for maintenance manager in morristown tn

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Automotive Service Manager

Turn Leadership Direction Into Daily Results

What We Offer

Benefits

Job Duties

Take dealership leadership's vision, expectations, and priorities and put them into action every day

What We're Looking For

About Farris

Success Philosophy

Apply Now

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maintenance manager jobs in morristown tn

Maintenance Manager

Hrly. Maintenance Supervisor

Service Manager

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I want to receive the latest job alert for maintenance manager in morristown tn

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Automotive Service Manager

Turn Leadership Direction Into Daily Results

What We Offer

Benefits

Job Duties Take dealership leadership's vision, expectations, and priorities and put them into action every day

What We're Looking For

About Farris

Success Philosophy

Apply Now

Job Duties

Take dealership leadership's vision, expectations, and priorities and put them into action every day