Top 5 spa coordinator Jobs in morrisville nc

Patient Care Coordinator (PCC)-EXPERIENCED
Specialists in Plastic Surgery, PA —Raleigh, NC
- $25.50 - $30.00 an hour
- Full-time
- CRM software
- Surgery
- Sales
- Health insurance
- Dental insurance
Quick Apply
1d
LifeSpa Coordinator
Life Time —Cary, NC
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Ability to lift 50 pounds
Receptionist/Studio Coordinator
Beyond The Glamour LLC —Raleigh, NC
- $12 - $16 an hour
- Part-time
- High school diploma or GED
- In-person
- 1 year
- Employee discount
- Flexible schedule
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5d
Pet Parent Coordinator
RED BARN DOG OPS SOUTH LLC —Raleigh, NC
- $12 - $13 an hour
- Part-time
- Sales
- Computer literacy
- Office
- Disability insurance
- Health insurance
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8d
Pet Parent Coordinator Front Desk
Dogtopia of N. Raleigh —Raleigh, NC
- $12 - $13 an hour
- Urgently hiring
- Sales
- Computer literacy
- Office
- Disability insurance
- Health insurance
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Guest Care Concierge
Aveda Institutes, & Nurtur Salon & Spas —Chapel Hill, NC
Implement effective selling strategies to up-sell services and notify guests of specials. The team member in this position must be able to travel locally to…
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Spa Concierge/Front Desk Receptionist
The Woodhouse Day Spa - North Hills —Raleigh, NC
Answers incoming calls, and listens to our guests’ needs to schedule appointments or. Previous customer service and telephone reservations experience.
$16 an hour
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Marketing Coordinator (Social + Content)
Penzone Salons —Dublin, OH
Deep familiarity with social platforms, trends + engagement strategies. Track performance + report on social + content metrics, using insights to improve…
$10 - $20 an hour
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Front Staff (Community Coordinator)
Penzone Salons —Dublin, OH
Guest Assistance: Frequently circulate to ensure all guests have their needs met and answer questions. Event Support: Set up/tear down, coffee and alcohol bar…
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Patient Care Coordinator (PCC)-EXPERIENCED

Specialists in Plastic Surgery, PA
Raleigh, NC

Quick Apply

Job Details

Full-time
$25.50 - $30.00 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

CRM software
Collaborate with healthcare professionals
Customer communication
Sales
Efficiency improvement
Practice management software
HIPAA
Patient management software
Care documentation
EMR/EHR
Quality control management
Continuous quality improvement (CQI)
Plastic surgery
Productivity software
Med spa experience
Medical terminology

Full Job Description

Job Summary:

PATIENT CARE COORDINATOR: Located in Raleigh, NC, we are a plastic surgery group who is committed to excellence, providing a caring and warm atmosphere with personalized service. This position will effectively interact and communicate with a variety of patients from their initial point of contact through the continuum of care, as well as practice providers and staff. It will also be a function of this position to maintain, evaluate, and at times, update, standards and guidelines in accordance with practice standards.

Education and Experience:

Three to five years of progressive experience working in the health care and customer service industry, specifically plastic surgery/med spa.
A college degree is preferred.
Sales experience is preferred.
Experience working with a CRM is preferred.
Experience working with an EMR is required.
Familiarity with the health care industry and/or medical practice operations such as, patient privacy practices, health insurance processes, and medical terminology is preferred, but not required.
Essential Skills and Abilities:
Commitment to delivering outstanding customer service regardless of circumstances.
Demonstrated ability to incorporate continuous quality improvement in accordance with established practice standards.
Able to successfully manage multiple projects simultaneously, including prioritization of tasks, shifting of deadlines, coordination with multiple departments and individuals, implementation of organizational and tracking processes, etc.
Skillful in adapting a well-spoken communication style to interact with a variety of personality types, while ensuring any message is conveyed clearly and concisely.
Strong computer skills with working knowledge of the latest versions of Microsoft® Office and Nextech; ability to work in other programs and quickly adapt to new software.
Able to work effectively with physicians and staff members to prioritize and organize daily, weekly, and monthly tasks.
Capable of processing requests for information quickly and accurately, and involving other employees, when appropriate, to ensure patient needs are met.
Able to balance the importance of following set procedures with a desire to consistently improve quality of work product and efficiency of processes, maintaining a sensitivity to practice expense considerations at all times.
Dedication to presenting a professional and positive image to both internal and external customers.
Exceptional oral and written communication skills; capable of maintaining a high level of professionalism at all times and representing the practice appropriately in emails, telephonically, and in conversation.
Commitment to maintaining progressive knowledge and skills essential to successfully perform the duties outlined herein.

RESPONSIBILITIES:

Patient Experience

o Serve as the primary point-of-contact for all patient inquiries including, telephone, email, and website.

o Schedule patients for consultation appointments.

o Provide new patients with initial documentation and medical history forms to complete.

o Greet all patients prior to consultations and introduce them to the practice and providers.

o Communicate relevant patient information to providers, i.e., patient concerns, goals.

o Work with providers to develop and prepare patient-specific treatment plans.

o Create, present, and review detailed, accurate treatment plan quotes with patients.

o Review pricing, practice specials, and/or financing options with patients.

o Schedule surgical and non-surgical treatments, as well as pre- and post-operative appointments.

o Coordinate all elements included in the cosmetic process, e.g. facility, anesthesia, insurance, and/or any special needs or requests.

o Complete follow-up correspondence with all patients, as appropriate.

Practice Quality Control

o Support, incorporate, and assist in the development of, practice mission and goals.

o Track and evaluate patient and procedure conversion rates. Regularly communicate these results to providers and/or practice management.

o Preserve current and/or create new policies and procedures in accordance with all HIPAA requirements to ensure Private Health Information remains confidential.

o Remain active in continuing education to ensure knowledge base is current and consistent with expectations of the practice and healthcare industry.

o Survey providers, staff, and/or patients to obtain feedback on policies, procedures, guidelines, standards of patient care, etc.

o Sustain and/or create patient collaterals including, new patient packets, patient treatment quotes, information packets, etc.

o Evaluate opportunities to implement or maintain goal-setting criteria and communicate those goals to providers and staff.

Job Type: Full-time

Pay: $25.50 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

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spa coordinator jobs in morrisville nc

Patient Care Coordinator (PCC)-EXPERIENCED

LifeSpa Coordinator

Receptionist/Studio Coordinator

Pet Parent Coordinator

Pet Parent Coordinator Front Desk

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