Top 24 Help desk Jobs in Moscow, Id

Customer Technical Support - 1019
Lightcast —Moscow, ID
- Part-time
- Office
- High school diploma or GED
- Associate's degree
Quick Apply
IT Support Specialist
Sofidel —Lewiston, ID
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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Technology Solutions Partner I or II
University of Idaho —Moscow, ID
- $22.32 - $25.66 an hour
- Online Application
- Background check
- Azure
- Mid-level
IT Help Desk Technician
Lewis Clark Early Childhood Program —Lewiston, ID
- $17.50 - $19.96 an hour
- Full-time
- Computer literacy
- System design
- Driver's License
- Health insurance
- Dental insurance
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3d
On-Site Customer Tech Copier Support
Pacific Office Automation —Lewiston, ID
- $20 - $29 an hour
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- In-person
- Health insurance
- Dental insurance
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2d
Endpoint & Technology Support Manager, UI Foundation
University of Idaho —Moscow, ID
- From $80,000 a year
- Online Application
- Background check
- High school diploma or GED
- University
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Pullman, WA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
IT Operations & Support Technician
Lewis-Clark State College —Lewiston, ID
- From $21.10 an hour
- Full-time
- Classroom
- Microsoft Outlook
- Computer literacy
- Wellness program
- Paid parental leave
Quick Apply
Director of Customer Technical Support - 1021
Lightcast —Moscow, ID
- Full-time
- Product management
- Mentoring
- In-person
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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Customer Technical Support - 1019
Lightcast —Moscow, ID
Experience or training in customer service, technical support, or a related field is a plus. This is an entry-level, part-time opportunity focused on supporting…
Quick Apply
IT Support Specialist
Sofidel —Lewiston, ID
This role provides front-line technical support to our corporate office and manufacturing plants. Associate’s or Bachelor’s degree in Information Technology or…
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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help desk jobs near moscow, id

Customer Technical Support - 1019

Lightcast -
Moscow, ID

Quick Apply

Job Details

Part-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries.

In this role, you’ll be the first point of contact for clients, helping resolve questions, troubleshoot basic issues, and ensuring a smooth and positive experience with Lightcast products and services. You’ll also support internal coordination and documentation to help keep team operations organized and running efficiently.

This is a great fit for someone early in their career who is detail-oriented, enjoys problem-solving, and is interested in building experience in customer support and technology.

Major Responsibilities:

Customer Support & Client Experience

Respond to client inquiries and provide timely, helpful support
Troubleshoot basic technical or product-related issues and escalate when needed
Deliver a professional and positive client experience
Support onboarding activities, trainings, and follow-ups as needed

Operational & Team Support

Assist with basic coordination, documentation, and task tracking
Maintain updates in internal systems and tools
Support meeting coordination, notes, and follow-ups

Reporting & Administrative Support

Pull and organize basic reports from internal systems
Assist with tracking team or support-related metrics
Maintain accurate records and documentation

Cross-Functional Support

Partner with internal teams to help resolve client needs
Help ensure processes are followed consistently
Support additional administrative or operational tasks as needed

Education and Experience:

High school diploma required; Associate’s or Bachelor’s degree preferred
Experience or training in customer service, technical support, or a related field is a plus
Strong communication skills with a customer-focused, problem-solving mindset
Organized and detail-oriented, with the ability to manage multiple priorities
Comfortable learning new systems and working in a fast-paced environment
Self-motivated, reliable, and able to follow through on tasks independently

Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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This is an entry-level, part-time opportunity focused on supporting customers through technical support and service-related inquiries.

This is a great fit for someone early in their career who is detail-oriented, enjoys problem-solving, and is interested in building experience in customer support and technology.

Major Responsibilities:

Customer Support & Client Experience

Respond to client inquiries and provide timely, helpful support

Troubleshoot basic technical or product-related issues and escalate when needed

Deliver a professional and positive client experience

Support onboarding activities, trainings, and follow-ups as needed

Operational & Team Support

Assist with basic coordination, documentation, and task tracking

Maintain updates in internal systems and tools

Support meeting coordination, notes, and follow-ups

Reporting & Administrative Support

Pull and organize basic reports from internal systems

Assist with tracking team or support-related metrics

Maintain accurate records and documentation

Cross-Functional Support

Partner with internal teams to help resolve client needs

Help ensure processes are followed consistently

Support additional administrative or operational tasks as needed

Education and Experience:

High school diploma required; Associate’s or Bachelor’s degree preferred

Experience or training in customer service, technical support, or a related field is a plus

Strong communication skills with a customer-focused, problem-solving mindset

Organized and detail-oriented, with the ability to manage multiple priorities

Comfortable learning new systems and working in a fast-paced environment

Self-motivated, reliable, and able to follow through on tasks independently