Top 142 Helpdesk support Jobs in Mount Laurel, Nj

IS Trainer
Archer and Greiner —Voorhees, NJ
- $75,000 - $90,000 a year
- Email
- Classroom
- Customer service
- Office
- Profit sharing
- Health savings account
Quick Apply
4d
Senior Help Desk Technician
Silvi Materials —Fairless Hills, PA
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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8d
Helpdesk Associate
USA Phone VoIP Systems —Cherry Hill, NJ
- Entry level
IT Support Tech I
Axia Women's Health —Voorhees, NJ
- Hybrid work
- Clinic
- Ob/Gyn
- US work authorization
- Health savings account
- Disability insurance
Help Desk Representative Tier 1- Temporary Part-time
Blackwood Campus —Blackwood, NJ
- $18 an hour
- Temporary
- Experience equivalent to degree accepted
- Associate's degree
- Communication skills
Helpdesk Tier 1
TGIPOWER LLC —Cherry Hill, NJ
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
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Helpdesk Assistant (Fulltime)
Two95 International Inc. —Cherry Hill, NJ
- Full-time
- Entry level
Quick Apply
Helpdesk Tier 2
TGIPOWER LLC —Cherry Hill, NJ
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician I (Tier 1 Support)
Alanric Food Distributors Inc —West Deptford, NJ
- $50,000 - $60,000 a year
- Full-time
- Office
- Microsoft Office
- Entry level
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1d
NJ - Technical Support Analyst
Radwell International —Willingboro, NJ
- $26.50 - $34.00 an hour
- 8 hour shift
- Office
- Windows
- High school diploma or GED
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
IT Help Desk Technician, Level 1
SERV Behavioral Health System —Township of Hamilton, NJ
- $32 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- HIPAA
Quick Apply
8d
Pharmacy Support Specialist (Tues-Fri 2-1030pm; Sat 9-530))
AnewHealth —Moorestown, NJ
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Desktop Support Technician
American Furniture Rentals —Pennsauken, NJ
- $49,400 - $55,800 a year
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Help Desk
Software Technology Inc —Trenton, NJ
- Entry level
Quick Apply
Service Desk Engineer L2
Omega Systems —Mount Holly, NJ
- $60,000 - $72,000 a year
- On call
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Senior IT Help Desk Administrator
Holtec —Camden, NJ
- $75,000 - $90,000 a year
- Hybrid work
- Azure
- Office
- Windows
- Wellness program
- Commuter assistance
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Service Desk Analyst & Field Technician
Cortrucent Security —Berlin, NJ
- $48,000 - $68,000 a year
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid time off
Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid
Software Technology Inc —Trenton, NJ
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply

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helpdesk support jobs near mount laurel, nj

IS Trainer

Archer and Greiner
Voorhees, NJ

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Job Details

Full-time
$75,000 - $90,000 a year
4 days ago

Benefits

Profit sharing
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Training program design for professional development
E-learning course instructional content development
Non-technical user support
Customer service
Presentations for conferences or internal meetings
Legal firm experience
User training (technical support)
Online learning curriculum development
Content development
Instructor-led training (training delivery method)
Online training platform teaching experience
Classroom experience
Law office experience
Document viewing software
Technical Proficiency
Adobe Acrobat
Developing technical user guides
Educational content composition projects
Teaching technology use

Full Job Description

IS Trainer

Archer & Greiner (“Archer”), P.C., one of the region’s leading full-service law firms, is seeking an IS Trainer to join our Information Systems Department in our Voorhees, NJ office. The IS Trainer plays a key role in supporting the firm’s technology initiatives by helping attorneys and staff effectively, securely, and confidently use the firm’s technology systems and applications.

At Archer, technology is integral to delivering exceptional client service and supporting the way our attorneys and professionals work. The IS Trainer will develop and deliver training initiatives across a variety of platforms and formats, create training materials, support software adoption and technology rollouts, assess training needs, promote cybersecurity awareness, and collaborate with teams across the firm to enhance productivity and user experience.

The successful candidate will be an engaging communicator with strong technical aptitude, excellent customer service skills, and a passion for helping others build confidence and proficiency with technology in a fast-paced professional environment.

Responsibilities

· Develop, coordinate, and deliver technology training programs for attorneys and staff across a variety of platforms and formats, including classroom, virtual, webinar, and one-on-one desk-side training.

· Conduct technology orientation and onboarding sessions for new attorneys and employees, including training on iManage document management, practice management, timekeeping, billing, Microsoft Office, Adobe Acrobat, Kofax Power PDF, and other firm applications and systems.

· Assess user training needs and identify opportunities to improve technology adoption and proficiency across the firm.

· Create and maintain training materials, including course outlines, user guides, instructional resources, job aids, and other learning materials.

· Conduct engaging presentations, demonstrations, and webinars to introduce new technologies, applications, and workflows.

· Assist with the development and implementation of computer-based learning resources and multimedia training content.

· Support technology rollouts, software implementations, and ongoing user adoption initiatives.

· Promote secure technology practices and awareness of cybersecurity policies.

· Evaluate training effectiveness and identify skill gaps to recommend appropriate learning solutions.

· Maintain the quality, accuracy, and consistency of training content throughout the lifecycle of applications and systems.

· Coordinate training logistics, including preparing training environments, scheduling sessions, and ensuring necessary technology resources are available.

· Stay current with emerging technologies, training methods, and best practices to continuously enhance training effectiveness.

Qualifications

· Minimum of 5 years of experience delivering technology training and user education in a law firm or professional services environment.

· Minimum of 3 years of experience in IT applications support, technology support, or a related help desk/end-user support role.

· Demonstrated knowledge of iManage WorkSite and/or iManage Work 10, Microsoft Office, and Adobe applications, as well as experience with document management, time and billing, practice management, or other law firm/professional services applications.

· Experience developing instructor-led, virtual, and computer-based training programs and creating user guides, job aids, and other instructional materials.

· Excellent presentation, communication, and interpersonal skills, with the ability to effectively train and support attorneys, paralegals, and professional staff at all levels of the organization.

· Strong customer service orientation, sound judgment, and the ability to communicate technical concepts to both technical and non-technical audiences.

· Ability to manage multiple priorities, work independently, and collaborate effectively in a fast-paced professional environment.

· Willingness to travel periodically to the firm's regional offices.

· Bachelor's degree in Information Systems, Instructional Design, Education, Learning Technologies, or a related field; candidates with 5 or more years of relevant job experience may be considered in lieu of a degree.

Salary and Benefits:

Archer & Greiner P.C. offers a competitive salary and a comprehensive benefits package. The salary range for this position is $75,000 - $90,000,commensurate with experience.

Benefits include:

· Medical insurance

· 401 (k) plan

· Profit sharing

· Paid time off

· Short-term and long-term disability

· Life insurance

· Parental leave

· Additional benefits, subject to the terms and conditions of each plan

Interested candidates should submit resumes to: [email protected].

About Archer

For more than 95 years, Archer & Greiner has provided full-service litigation and transactional legal services to clients ranging from Fortune 100 companies to closely held and family-owned businesses. With approximately 175 attorneys across nine offices, Archer serves clients across a diverse range of industries and is committed to delivering exceptional legal service through collaboration, innovation, and a client-focused approach.

Archer & Greiner, P.C. is an equal opportunity employer: All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in mount laurel, nj

IS Trainer

Senior Help Desk Technician

Helpdesk Associate

IT Support Tech I

Help Desk Representative Tier 1- Temporary Part-time

Helpdesk Tier 1

Helpdesk Assistant (Fulltime)

Helpdesk Tier 2

Help Desk Technician I (Tier 1 Support)

NJ - Technical Support Analyst

Help Desk Analyst - Trenton, NJ(Remote)

IT Help Desk Technician, Level 1

Pharmacy Support Specialist (Tues-Fri 2-1030pm; Sat 9-530))

Desktop Support Technician

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Help Desk

Service Desk Engineer L2

Senior IT Help Desk Administrator

Service Desk Analyst & Field Technician

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid

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