Top 3481 Support & client services managers Jobs in Mount Laurel, Nj

Contact Center Representative - Mt. Laurel October 19th
TD Bank —Mount Laurel, NJ
- $22.00 - $27.75 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
3d
Client Associate
Gallagher Benefit Services —Mount Laurel, NJ
- $37,500 - $73,000 a year
- Basic math
- Office
- High school diploma or GED
Associate Advanced, Production Support
FIS Global —Cherry Hill, NJ
- $25.77 - $41.24 an hour
- Full-time
- Writing skills
- Pass drug screening
- Research
5d
Client Coordinator/Office Manager
Serenium Therapy & Wellness —Cherry Hill, NJ
- $50,000 - $58,000 a year
- Full-time
- Mid-level
- Administrative experience
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Client Support Manager
Onbe —Conshohocken, PA
- $79,200 - $89,250 a year
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Coach (Temporary/Casual) Part time
Rutgers University —Camden, NJ
- $65 an hour
- Part-time
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Supply Chain Operations Coordinator
Versant Health —Westampton, NJ
- $29 - $33 an hour
- Full-time
- Writing skills
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Client Services Manager, Home Care
BAYADA Home Health Care —Pennsauken, NJ
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Home Health
Quick Apply
Client Success Associate - Remote
Care Options for Kids —Bensalem, PA
- $23 - $25 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Client Manager
Gallagher Benefit Services —Mount Laurel, NJ
- $54,000 - $105,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Client Service Manager, East
Labor First LLC —Mount Laurel, NJ
- $48,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
Environmental Services / Custodial Manager 2
Sodexo —Camden, NJ
- $67,405 - $87,230 a year
- Holidays
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
5d
Client Relationship Manager
Nest International Inc —Sewell, NJ
- From $60,000 a year
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sourcing Recruiter
HazTek Inc. —Medford, NJ
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Military
Registered Client Services Associate - Brokerage
Fulton Bank —Mount Laurel, NJ
- $24.81 - $41.35 an hour
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Mid-level
- Wellness program
- Health savings account
Community Association Manager I
Associa —Mount Laurel, NJ
- Full-time
- Customer service
- Mid-level
- 1 year
- Disability insurance
- Health insurance
Quick Apply
Meeting & Membership Coordinator
Association Headquarters —Mount Laurel, NJ
- $48,500 - $50,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
2d
Booking Manager - Mount Laurel, NJ
Restaurant Associates —Mount Laurel, NJ
- $65,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Full-Time School Based Speech Language Pathologist or CF
United Therapy Solutions —Trenton, NJ
- $55 - $65 an hour
- Contract
- Pediatrics
- Pediatrics
- School
- Health insurance
- Dental insurance
Quick Apply
Business Immigration Paralegal
GREEN AND SPIEGEL US LLC —Philadelphia, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Continuous improvement
- 1 year

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Contact Center Representative - Mt. Laurel October 19th

TD Bank -
Mount Laurel, NJ

Apply Now

Job Details

Full-time
$22.00 - $27.75 an hour
3 days ago

Benefits

Health insurance
Paid time off

Qualifications

Live chat
Confidential information handling
Customer relationship building
Email customer support
Texting/chatbox tools
Phone communication
Computer literacy
Client rapport building
Client inquiry handling
Bank transfers
Promoting bank products
Money transfers
Process improvement
Employee relationship building
Incident Escalation
Post-sales issue resolution
Brand representation
High school diploma or GED
Cross-selling
Customer engagement
Microsoft Teams
Telecommunications headsets
Assisting with digital banking services
Due diligence
CRM system proficiency
Productivity software
Communication skills
Promoting bank services
Consultative selling
Email support

Full Job Description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

Pay Details:

22.00 - 27.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

In our multiple contact centers we make it easy to do business with us by creating value and delivering trusted advice to our customers. We're proud of the legendary experiences we deliver 24 hours a day, 7 days a week to our 10 million TD Bank customers.

As a Contact Center Representative, you ensure every customer feels valued by engaging them in a positive and professional way. By understanding their needs you'll resolve issues efficiently and accurately.

Depth & Scope:

Provides positive and professional inbound customer service to ensure issues are resolved efficiently under all conditions embodying attributes such as being welcoming, curious, knowledgeable, helpful, and thankful to efficiently resolve issues related to banking products and services
Engages with prospective customers through various channels (live chat, phone, email, SMS) to guide through consumer banking services, with a strong focus on effective problem-solving
Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary
Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products and services; escalates non-standard or high-risk transactions or activities as necessary
Arrives on time and ready to receive / make customer calls as scheduled throughout the shift
Engages customers / partners through a consultative approach to understand their current and future service needs; may facilitate cross-sell opportunities or refer customers to internal bank partners
Completes a broad range of financial transactions (e.g., transfers between accounts, debit card disputes, and/or other transactions, as necessary) in an accurate and efficient manner
Contributes to and supports business objectives; speaks up if there's a way to improve processes and procedures
Participates in performance and development activities, including cross-training within own team
Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
Contributes to a fair, positive, and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area / function and the bank, both internally and/or externally

Education & Experience:

High School Diploma or GED
Minimum of 1+ years of experience in Retail, customer service, banking, or contact center experience preferred
Ability to navigate through multiple computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics
Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets)
Exceptional listening skills and a curiosity for helping customers to address their needs and resolve concerns
Strong relationship management skills, capable of explaining complex banking concepts
Positive and energetic demeanor with excellent listening, reading, and communication skills
Able to communicate financial information in a way that is clear and accessible to a wide range of customers
Team oriented with the ability to work in a fast-paced, challenging work environment with resiliency
Experience handling confidential information preferred
Proficiency in standard corporate productivity tools (email, MS Office, Teams, internet navigation, CRM applications)
Ability to adhere to a flexible work schedule which may include weekends and holiday hours
Position requires the ability to be onsite for training(s), moments that matter, and any other applicable meetings / events as deemed by the business

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Apply Now

Refine Your Search

support & client services managers jobs in mount laurel, nj

Contact Center Representative - Mt. Laurel October 19th

Client Associate

Associate Advanced, Production Support

Client Coordinator/Office Manager

Client Support Manager

Client Coach (Temporary/Casual) Part time

Supply Chain Operations Coordinator

Client Services Manager, Home Care

Client Success Associate - Remote

Client Manager

Client Service Manager, East

Environmental Services / Custodial Manager 2

Client Relationship Manager

Sourcing Recruiter

Registered Client Services Associate - Brokerage

Community Association Manager I

Meeting & Membership Coordinator

Booking Manager - Mount Laurel, NJ

Full-Time School Based Speech Language Pathologist or CF

Business Immigration Paralegal

I want to receive the latest job alert for support & client services managers in mount laurel, nj

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