Top 144 incident manager Jobs in mount laurel nj

Business Process Analyst – Claims Operations
NJM Insurance —Ewing, NJ
- $61,256 - $77,255 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Security Operations Associate (External Agency Staff)
National Football League —Mount Laurel, NJ
- $22 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
Senior Group Risk Specialist - KYC Operations
TD Bank —Mount Laurel, NJ
- $115,440 - $186,160 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
EH&S Manager
Mitsubishi Chemical Advanced Materials —Morrisville, PA
- $100,000 - $165,000 a year
- Contract
- 5 years
- HIPAA
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Heavy Duty Wrecker Operator-EXPERIENCED
EVB Towing —Plymouth Meeting, PA
- $50,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid training
- Disability insurance
Quick Apply
Community Direct Support Professional
Woods Services —Levittown, PA
- $17 - $20 an hour
- Full-time
- 18 years or older
- CPR Certification
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Senior Systems Administrator
Tandigm Health LLC —West Conshohocken, PA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Tow Truck Driver - Experienced - 1st Shift, 2nd Shift, 3rd Shift, Weekends
EVB Towing Recovery Transport Incident Management —Plymouth Meeting, PA
- $20 - $22 an hour
- Weekends as needed
- Background check
- CPR Certification
- Clean driving record
- Paid training
- Disability insurance
Quick Apply
Program Coordinator
The Communities of Don Guanella and Divine Providence —Norwood, PA
- $50,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid time off
Quick Apply
Program Specialist
DELTA COMMUNITY SUPPORTS —Warminster, PA
- $23 an hour
- Full-time
- English
- Mid-level
- Residential
Quick Apply
Cybersecurity Analyst
S1T —Trenton, NJ
- $92,208.08 - $111,046.29 a year
- Full-time
- DevOps
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Light Duty Tow Truck Operator for Suburban Safety Patrol
EVB Towing Recovery Transport Incident Management —Plymouth Meeting, PA
- $19 - $21 an hour
- Part-time
- Background check
- CPR Certification
- Clean driving record
- Paid training
- Disability insurance
Quick Apply
Security Operations Associate (External Agency Staff)
The National Football League —Mount Laurel, NJ
- $22 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
Associate CIO / Executive Director of IT Services
CampusWorks —Mount Laurel, NJ
- $125,000 - $130,000 a year
- Full-time
- 7 years
- Computer Science
- ERP systems
- Profit sharing
- Health insurance
Service Desk Technician L1
Omega Systems —Mount Holly, NJ
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
7d
L3 Application Support Engineer
Tata Consultancy Services —Mount Laurel, NJ
- $115,000 - $120,000 a year
- Rotating shift
- Computer Science
- Bachelor's degree
- APIs
Business Process Operations Analyst I
NJM Insurance Group —Trenton, NJ
- $61,256 - $77,255 a year
- Full-time
- Office
- Bachelor's degree
- Communication skills
- Paid parental leave
- Disability insurance
INVESTIGATOR AND INCIDENT MANAGEMENT COORDINATOR - PA IDD SEPA
res —Philadelphia, PA
- $65,000 a year
- Extended hours
- Background check
- Computer literacy
- HIPAA
Quick Apply
VP, Technology Operations
HealthVerity —Voorhees, NJ
- $225,000 - $275,000 a year
- Email
- Hybrid work
- 5 years
- Office
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Incident Management Specialist (IDD ,DDD or UIR Coordinator)
Friends of Cyrus —Pemberton, NJ
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
6d

I want to receive the latest job alert for incident manager in mount laurel nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident manager jobs near mount laurel nj

Program Specialist jobs in Warminster, PA

Direct Support Professional jobs in Levittown, PA

Operations Associate jobs in Mount Laurel, NJ

Incident Manager jobs in Philadelphia, PA

Security Officer jobs in Peoria, Il

Environmental Health Officer jobs in San Diego, Ca

Federal Security Officer jobs in Houston, Tx

Environmental Health Officer jobs in Colfax, Nc

Environmental Health Officer jobs in Burton, Mi

Health Educator jobs in Texas

Public Health Laboratory jobs in California

Environmental Health Officer jobs in Merrill, Wi

Prior Authorization Specialist jobs in New Jersey

Rn Perioperative Training Program jobs in Florida

Program Coordinator jobs in San Jose, Ca

Program Specialist jobs in Guam

Program Specialist jobs in Dallas, Pa

Program Specialist jobs in Fort Myers, Fl

Program Specialist jobs in Ann Arbor, Mi

Nursing Home Administrator In Training Program jobs in Tennessee

Business Process Analyst – Claims Operations

NJM Insurance -
Ewing, NJ

Quick Apply

Job Details

Full-time
$61,256 - $77,255 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Defect resolution root cause analysis
Defect analysis
Technical user customer support
Process improvement planning
Root cause analysis
Business operations

Full Job Description

Important: This is a hybrid, on‑site role in West Trenton, NJ supporting U.S. insurance claims operations. Candidates must have prior claims operations experience (PIP, Workers’ Compensation, or General Claims). This role is not fully remote and is not an IT, data, or software role.

Work Location & Schedule:

This position follows a hybrid work schedule and requires regular on‑site presence at NJM’s West Trenton, NJ office.
Candidates must be located within a reasonable commuting distance and able to work on‑site to support claims business users, operational initiatives, and process improvement efforts.
This role is not fully remote.

About the Role:

NJM Insurance Group is seeking a Business Process Analyst – Claims Operations to join our Medical Claims Services (MCS) team. This role is responsible for analyzing, supporting, and improving claims business processes that directly impact day‑to‑day operations, business continuity, and the successful adoption of process and technology changes.

This is a business‑side process role, focused on claims operations, not an IT or data‑only Business Analyst position. The role works closely with claims professionals, operational leaders, and technology partners to ensure processes are documented, stable, and continuously improving.

The ideal candidate brings hands‑on experience within U.S. insurance claims operations and understands how processes function in practice across areas such as Personal Injury Protection (PIP), Workers’ Compensation, and/or General Claims.

Please Do Not Apply If

Your experience is limited to IT Business Analyst, data analyst, or software‑focused roles
You do not have hands‑on experience in U.S. insurance claims operations
You are seeking a fully remote role
Your background is primarily academic or international with no U.S. production experience

Key Responsibilities:

Business Process Analysis & Improvement

Analyze existing claims business processes to identify inefficiencies, breakdowns, and improvement opportunities.
Maintain and update process documentation, workflows, and operational procedures.
Propose and support implementation of practical process improvements aligned to claims operations.
Assist with prioritization and execution of approved business process enhancements.

Operational & Production Support

Provide consistent process and operational support to claims business users.
Monitor, triage, and coordinate resolution of production and operational issues.
Partner with technology teams and solution owners to ensure issues are clearly documented, tracked, and resolved.
Support business continuity during incidents, process changes, or system updates.

Process & Technology Adoption

Support the operationalization of new claims processes and technology solutions.
Collaborate with business and solution owners to understand and communicate process changes.
Assist with change management, rollout planning, and end‑user readiness activities.
Support training, communications, and documentation for new or updated claims tools and workflows.

Cross‑Functional & Departmental Support

Coordinate cross‑functional impacts related to claims process changes.
Support departmental activities such as onboarding, communications, compliance tracking, and internal updates.
Provide clear observations and recommendations to leadership regarding operational impacts, risks, and opportunities.

Required Qualifications:

Experience analyzing, supporting, or improving insurance claims business processes.
Professional experience within U.S. Property & Casualty insurance operations.
Working knowledge of PIP, Workers’ Compensation, and/or General Claims workflows.
Demonstrated experience supporting business users in operational or production environments.
Ability to identify root causes of process issues and recommend actionable, business‑focused solutions.
Strong written, verbal, and interpersonal communication skills.
Strong ownership mindset with the ability to manage priorities and deliver reliable results.

Preferred Qualifications:

Bachelor’s degree or equivalent practical experience.
Experience supporting claims process changes, operational improvements, or system rollouts.
Exposure to incident management, production support, or operational triage.
Insurance coursework or certifications from The Institutes (e.g., AIC, CPCU).
Comfort working in regulated, fast‑paced claims environments.

Work Arrangement:

Hybrid role with a required on‑site presence at NJM’s West Trenton, NJ location.
On‑site work supports close collaboration with Medical Claims Services, claims operations, and cross‑functional partners.
This position is not eligible for fully remote work.

What This Role Is — and Is Not

This Role Is

Claims‑focused and operations‑centric
Hands‑on and business‑process driven
Rooted in real claims workflows and day‑to‑day operational support

This Role Is Not

An IT, systems, or software development role
A data‑only or analytics‑only position
A fully remote role
A purely strategic or advisory role

Pay: $61,256.00 - $77,255.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Are you able to work on‑site at NJM’s West Trenton, NJ office on a hybrid schedule?
Do you currently have or have you previously had hands‑on experience supporting insurance claims operations (e.g., PIP, Workers’ Compensation, General Claims)?
Do you have professional experience working in U.S. insurance operations (not academic or international experience only)?
In 2–3 sentences, briefly describe your experience supporting insurance claims operations. PLEASE NOTE: If left blank, your application will be rejected.

Ability to Commute:

Ewing, NJ 08628 (Required)

Work Location: Hybrid remote in Ewing, NJ 08628

Quick Apply

Refine Your Search

incident manager jobs in mount laurel nj

Business Process Analyst – Claims Operations

Security Operations Associate (External Agency Staff)

Senior Group Risk Specialist - KYC Operations

EH&S Manager

Heavy Duty Wrecker Operator-EXPERIENCED

Community Direct Support Professional

Senior Systems Administrator

Tow Truck Driver - Experienced - 1st Shift, 2nd Shift, 3rd Shift, Weekends

Program Coordinator

Program Specialist

Cybersecurity Analyst

Light Duty Tow Truck Operator for Suburban Safety Patrol

Security Operations Associate (External Agency Staff)

Associate CIO / Executive Director of IT Services

Service Desk Technician L1

L3 Application Support Engineer

Business Process Operations Analyst I

INVESTIGATOR AND INCIDENT MANAGEMENT COORDINATOR - PA IDD SEPA

VP, Technology Operations

Incident Management Specialist (IDD ,DDD or UIR Coordinator)

I want to receive the latest job alert for incident manager in mount laurel nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected