Top 8 Customer success manager Jobs in Mount Pleasant, Pa

Customer Success Manager
Intervala, LLC —Mount Pleasant, PA
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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- Tuition reimbursement
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- Full-time
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Customer Success Manager

Intervala, LLC -
Mount Pleasant, PA

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Inventory management systems
Customer records maintenance
Managing customer accounts
Sourcing
Customer relationship building
Email customer support
Microsoft Outlook
Phone communication
Kanban
Spreadsheets
Customer order taking
Logistics customer service
Mid-level
Post-sales issue resolution
3 years
MRP
High school diploma or GED
Managing clients in a customer support role
Key Performance Indicators
Records management
Sales quoting
Task prioritization
Customer engagement
Mentoring
Data interpretation
Data-driven problem-solving
Collaboration with manufacturing teams
Logistics order management
Order issue resolution
Training

Full Job Description

Build what powers tomorrow—join Intervala, where advanced electronics manufacturing meets innovation, precision, and purpose.

We’re looking for a Customer Success Manager to serve as the primary point of contact for assigned customers and manage the full order lifecycle—from initial inquiry through delivery.

This role is ideal for someone who enjoys working cross-functionally, building customer relationships, and gaining hands-on experience in quoting, order management, and customer success within a manufacturing environment.

What You’ll Do

Act as the main contact for assigned customer accounts
Manage orders from inquiry through delivery, ensuring accuracy and timeliness
Provide updates on order status, shipping dates, pricing, and product availability
Review RFQs/RFPs and ensure all required information is complete for quoting
Coordinate with internal teams (Engineering, Production, Planning, Sourcing) to ensure smooth order flow
Support quoting activities and track submissions and outcomes
Respond to customer inquiries via phone and email
Maintain documentation and customer records
Help resolve issues, expedite orders, and support customer needs
Build and maintain strong customer relationships
Support KPI tracking (orders, revenue, quote turnaround, win rate, etc.)
Train or mentor junior team members as needed
Travel occasionally (up to once per quarter)

What We’re Looking For

Strong communication and customer service skills
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Problem-solving mindset with the ability to analyze and act on data
Comfortable working cross-functionally with multiple departments
Proficiency in Microsoft Office (Excel, Outlook, etc.)
Experience with ERP/MRP systems preferred

Nice to Have:

Knowledge of inventory management (kanban, safety stock, etc.)
Basic understanding of manufacturing processes
Experience with quoting, sourcing, or order management

Qualifications

Bachelor’s degree preferred
OR
Associate’s degree with relevant experience
OR
High school diploma/GED with 3–5 years of professional experience

Why You’ll Love Working Here

Competitive pay and great benefits— including medical, dental, vision, 401(k), and paid time off
Be part of a company that’s growing, changing, and full of new opportunities
A supportive, team-focused culture where your ideas matter
Meaningful work that impacts industries making a difference in the world

Intervala utilizes and/or develops certain technologies which are subject to the U.S. Export Administration Regulations (EAR) or the U.S. International Traffic in Arms Regulations (ITAR).

Intervala is required to verify the status of all employees to determine whether each employee is a U.S. Person or a Foreign Person for the purposes of determining if an export authorization is required to approve an employee’s access to export-controlled items, not as a condition for hire.

Equal Opportunity Employer
Intervala, LLC is an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law.

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customer success manager jobs in mount pleasant, pa

Customer Success Manager

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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