Top 60 Caller Jobs in Mount Pleasant, Sc

Caregiver Support Specialist (Remote)
FreedomCare —Charleston, SC
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
7d
South Carolina Remote Customer Service Representative
notifyMD —Charleston, SC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
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Front Desk Associate
Planet Fitness —Mount Pleasant, SC
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Patient Access Advocate, PRN Nights
Intuitive Health —Johns Island, SC
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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Patient Access Advocate, PRN Days
Intuitive Health —Johns Island, SC
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Medical Front Desk (PRN)
PALMETTO PRIMARY CARE PHYSICIANS L.L.C. —North Charleston, SC
- PRN
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- 401(k) matching
Quick Apply
Receptionist
Riverside Health and Rehabilitation —Charleston, SC
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- In-person
- Loan repayment program
- Disability insurance
Patient Access Representative II
MUSC —Mount Pleasant, SC
- Weekends as needed
- High school diploma or GED
- Clinic
- Pediatrics
Hospital Telephone Operator
HCA Healthcare Trident Hospital —Charleston, SC
- Full-time
- Surgery
- Critical & Intensive Care
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Administrative Assistant I
The City of Charleston, SC —Charleston, SC
- $20.81 - $22.27 an hour
- Full-time
- Word processing
- Research
- Office
13d
Explore Charleston - Part-time - Visitor Experience Ambassador
Explore Charleston —Charleston, SC
- Part-time
- Serving
- English
- Ability to lift 50 pounds
Quick Apply
Medical Front Desk
PALMETTO PRIMARY CARE PHYSICIANS L.L.C. —Summerville, SC
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
RECEPTIONIST - PRN
Palmetto Lowcountry Behavioral Health —North Charleston, SC
- Weekends as needed
- BLS Certification
- High school diploma or GED
- Entry level
Medical Screener - Reception Technician (Customer Service)
CSL Plasma —N Charleston, SC
- Extended hours
- Bilingual
- Basic math
- High school diploma or GED
Front Desk Associate evenings and weekends
Golds Gym - Mount Pleasant —Mount Pleasant, SC
- $12 - $15 an hour
- Part-time
- CPR Certification
- Merchandising
- Accounting
- Employee discount
Quick Apply
Red Shield Youth Center Membership Clerk
SALVATION ARMY CORP —Charleston, SC
- Monday to Friday
- Office
- High school diploma or GED
- Children
- Paid time off
- 403(b)
Quick Apply
Customer Service Representative
QUIPT HOME MEDICAL INC —N Charleston, SC
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Accounts Receivable Customer Support Rep.
IFAS LLC —Charleston, SC
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Research
- On-the-job training
Quick Apply
ARCA Front Office Receptionist
American Classical Education Inc —Charleston, SC
- Full-time
- Background check
- Office
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Concierge - Full Time or Part Time available
Kings Courtyard Inn —Charleston, SC
- $16 - $18 an hour
- Weekends as needed
- Windows
- Hotel
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply

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Caregiver Support Specialist (Remote)

FreedomCare -
Charleston, SC

Quick Apply

Job Details

$23 - $26 an hour
7 days ago

Benefits

Commuter assistance
Health insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Caregiver Support Specialist for our Caregiver Wellness team.

This is a remote role, supporting the days of Monday through Friday and 9AM to 6PM Eastern Time.

Department & Position Overview:

The Caregiver Support Specialist role focuses on enhancing the Caregiver's experience by deconstructing complex benefits concepts into digestible pieces to ensure the comprehension of benefits, drive utilization, and improve caregiver satisfaction
The Caregiver Support Specialist role provides exceptional customer service while delivering benefits orientations and assisting with health plans, employment verifications, and more.

Every Day You Will

Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits.
Providing accrual status and processing sick time through Empeon and Medflyt, as needed
Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information
Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed
Work in FlexFacts portal to assist with reimbursements and allocating funds
Commuter Benefit forms
HRA deposits
Completed email cases assigned to you in Salesforce data base within 24 – 48 hours
Answering calls that come in on the shared line and must ensure we provided first contact resolution
Ability to navigate multiple platforms in a fast-paced environment
Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion.
Consistently meet internal service level agreements and metrics

Ideal Candidate Will Possess:

1+ years of relevant experience in a similar position
Experience in high-volume inbound and outbound call environment
Proven track record of strong customer focus and adaptability in a high call volume environment
Effective written and verbal communication skills with the ability to engage with diverse audiences
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Ability to multitask, set priorities, and manage time effectively
Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

caller jobs in mount pleasant, sc

Caregiver Support Specialist (Remote)

South Carolina Remote Customer Service Representative

Front Desk Associate

Patient Access Advocate, PRN Nights

Patient Access Advocate, PRN Days

Medical Front Desk (PRN)

Receptionist

Patient Access Representative II

Hospital Telephone Operator

Administrative Assistant I

Explore Charleston - Part-time - Visitor Experience Ambassador

Medical Front Desk

RECEPTIONIST - PRN

Medical Screener - Reception Technician (Customer Service)

Front Desk Associate evenings and weekends

Red Shield Youth Center Membership Clerk

Customer Service Representative

Accounts Receivable Customer Support Rep.

ARCA Front Office Receptionist

Front Desk Concierge - Full Time or Part Time available

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