Top 15 It support Jobs in Mount Vernon Oh

IT Support Engineer
DataServ / xFact —Newark, OH
- $45,000 a year
- On call
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Disability insurance
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9d
IT Help Desk Technician
Integrated Services for Behavioral Health —Newark, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
Technical Customer Service Representative
LUBRICATION SPECIALTIES LLC —Mount Gilead, OH
- Full-time
- ASE Certification
- Mid-level
- High school diploma or GED
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Client Services Specialist
Electronic Data Payment Systems —Johnstown, OH
- $25,000 - $45,000 a year
- Overtime
- Microsoft Outlook
- Research
- Mid-level

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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Information Technology Support Technician - JOR
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
IT certifications, or in pursuit of certifications, or in pursuit of a degree in computer science, information technology, or engineering preferred.
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$23 - $25 an hour
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9d
IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only
Portfolio Creative —New Albany, OH
Support new store openings, providing technical oversight for POS hardware installation and validating hardware configurations and payment processing.
$40 - $50 an hour
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2d

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IT Support Engineer

DataServ / xFact
Newark, OH

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Job Details

$45,000 a year
9 days ago

Benefits

Internal mobility program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
Ladder use
Driver's License
Hand tools
Mechanical knowledge

Full Job Description

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and connectivity. Success in this role requires strong communication skills, a customer-focused mindset, and the ability to adapt quickly to different environments while delivering exceptional technical support.

Why you’ll love us:

We care. We coach. We lead. It’s truly the people who make working here great. We are a collaborative environment and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth. DataServ/xFact offers a competitive compensation plan including paid holidays, PPTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits along with many other inclusive benefits and perks!

About DataServ / xFact:

DataServ/xFact bring together nearly 40 years of experience delivering innovative technology solutions to public and commercial sectors. We combine a strong foundation in Technology with a fast growing, mission-driven team focused on building impactful solutions for our existing and growing customer base that spans the country. Our culture is collaborative, driven, and focused on doing meaningful work that creates real value.

What you’ll do:

Represent DataServ/xFact in a positive and professional manner to colleagues, customer base and vendors
Work on-site at customer location(s)
Serve as a primary liaison between the customer and the DataServ/xFact teams to ensure a strong line of communication
Help desk responsibilities
Support and maintain customer technologies and ensure ongoing functionality
Troubleshoot hardware and software issues such as laptops, desktops, smartboards, projectors, printers, sound systems, application deployments and similar type technologies
Participate in customer meetings
Maintain and update technical documentation
Participate in projects
Develop processes, implement effective workflow and embrace best practices
Potential on-call responsibilities, as assigned
Be a supportive team member to others
Provide redundancy and backup support for other team members
All other duties as assigned

Additional proficiencies we seek:

Strong computer skills, including Microsoft Office products (Teams, Outlook, Excel, Word, PowerPoint)
CompTIA certification (preferred but not required)
Strong verbal and written communications and time management skills
Critical and analytical thinking skills

What we require:

Relevant prior work experience
Local travel between customer sites
Mechanically inclined; ability to use hand tools and climb ladders
Meet physical demands of the position including, but not limited to, the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving, with or without reasonable accommodation
Honesty, integrity, and the desire to contribute to and support a close-knit team
Pre-employment drug screening required
Pre-employment driver’s license and background checks required

DataServ/xFact is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.

Quick Apply

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it support jobs in mount vernon oh

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Technical Customer Service Representative

Client Services Specialist

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