Top 3613 Service delivery manager Jobs in Mountain View, Ca

Senior Service Delivery Manager
Datavant —Fremont, CA
- $94,000 - $130,000 a year
- Remote
- HIPAA
- Travel
- Mentoring
Receptionist
Evommune, Inc. —Palo Alto, CA
- $76,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
3d
HR Business Partner
NVIDIA —Santa Clara, CA
- $112,000 - $230,000 a year
- Full-time
- 5 years
- Mid-level
- Office
COUNSELOR, EXTENDED OPPORTUNITY PROGRAM & SERVICES (EOP&S), CARE
San Jose/Evergreen Community College District —San Jose, CA
- $110,451 - $196,722 a year
- Temporary
- Spanish
- Experience working with individuals with disabilities
- English
- Health insurance
- Dental insurance
Director of Operations
Millennium Hotels and Resorts —Sunnyvale, CA
- $155,000 - $165,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Senior Case Manager
Community Services Agency —Mountain View, CA
- $30.20 - $31.25 an hour
- Full-time
- Background check
- Spanish
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
Director of Purchasing
AlphaX RE Capital —Cupertino, CA
- $100,000 - $160,000 a year
- Full-time
- Office
- Residential
- 8 years
- Health insurance
- Dental insurance
Quick Apply
3d
Program Manager
Multi-Fineline Electronix, Inc —Sunnyvale, CA
- $81,809.91 - $146,000.00 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Assessment Psychologist
Children's Health Council (CHC) —San Jose, CA
- $120,000 - $150,000 a year
- Full-time
- School experience
- Adults
- HIPAA
Quick Apply
Production Planner
CHawk Technology —Hayward, CA
- $75,000 - $85,000 a year
- Extended hours
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Purchasing Agent
AlphaX RE Capital —Cupertino, CA
- $110,000 - $150,000 a year
- Full-time
- Office
- Databases
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
4d
Regional Network Management Specialist
SPEEDX LOGISTICS INC. —Hayward, CA
- From $24 an hour
- Overtime
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Customer Service Representative
MASS PRECISION INC —San Jose, CA
- $85,000 - $100,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Life Skills Advocate
One Step Beyond, Inc —Half Moon Bay, CA
- $20.25 an hour
- Full-time
- Background check
- Clean driving record
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Lead Bartender — Front-of-House Shift Lead
Toast & Tonique —Newark, CA
- From $20 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Paid training
- Employee discount
Quick Apply
5d
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Fremont, CA
- $100,000 - $115,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Senior Brokerage Associate
Javelin Logistics Company —Newark, CA
- $30 an hour
- Full-time
- Background check
- Sales
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
1d
Federal Tax Manager - Global Compliance and Reporting - SAN JOSE / San Francisco
EY —San Jose, CA
- $103,600 - $215,800 a year
- CPA
- 5 years
- Analysis skills
- Paid holidays
- Health insurance
Senior Case Manager
Episcopal Community Services (ECS) —San Jose, CA
- $28 - $30 an hour
- Current TB test
- Addiction Medicine
- Bachelor of Science
Quick Apply
Sales Development Manager-Hispanic Restaurant Market
Valley Direct Buying Group LLC —Dublin, CA
- $70,663.25 - $100,100.00 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Paid time off
Quick Apply

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Senior Service Delivery Manager

Datavant -
Fremont, CA

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Job Details

$94,000 - $130,000 a year

Qualifications

Quality control corrective actions
Performance dashboard reports
Succession planning
Staff supervision
Performance improvement leadership
Client onboarding
Team supervision
Achieving HIPAA compliance
Coaching
Staff scheduling
Operations transformation
HIPAA
Team scheduling
Metrics Reporting
Incident Escalation
ROI
Leadership development
Team development
IT experience within healthcare
Quality risk management
Operational risk mitigation
Decision making
Team training
Clinical information systems
Healthcare privacy protection
Quality compliance management
Mentoring
Healthcare team management
Production monitoring
Health information management

Full Job Description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Sr. Manager, Service Delivery leads operational execution across one or more assigned sites, ensuring the delivery of timely, high-quality, and compliant ROI services. This leader oversees Supervisors and frontline teams, manages staffing and scheduling, drives operational performance, and ensures adherence to standardized workflows. The Manager serves as the operational heartbeat at the local level—owning throughput, quality, and people management while partnering closely with Workforce Planning, NOC, and regional leadership.

This role requires traveling to Redwood City, CA up to around 50% of the time.

You will:

Stabilize execution across multiple sites or portfolios, resolving cross-site bottlenecks and operational risks
Serve as the senior point of escalation for complex operational issues (non-customer-facing)
Monitor KPIs (TAT, OTD, quality, productivity, aging) and drive corrective action where trends indicate risk
Coach and mentor Service Delivery Managers to strengthen leadership capability, performance rigor, and decision-making
Support succession planning, readiness, and consistency in performance management practices
Partner with Managers and Supervisors to address performance issues and development needs
Reinforce standardized workflows and reduce operational drift, particularly during periods of change
Support audit readiness and compliance with HIPAA, DMPO, UAD, and internal standards
Identify multi-site quality trends and deploy targeted improvement actions
Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions
Support integration of global delivery and centralized operating models into Service Delivery
Ensure operational readiness for new tools, workflows, and training models
Execute and support cross-site continuous improvement initiatives and transformation pilots
Maintain and contribute to skills matrices and capacity optimization efforts
Act as a connector across Service Delivery, NOC, Training, Workforce Planning, and Shared Services

What you will bring to the table:

Experience managing teams in healthcare operations, HIM, or a large-scale production environment
Demonstrated ability to coach and develop people leaders
Comfort using metrics and dashboards to guide operational decision-making
Strong understanding of HIPAA and regulated workflows
Problem-solving skills and the ability to respond quickly to operational fluctuations
Ability to collaborate cross-functionally with NOC, Workforce Planning, Training, and Shared Services

Bonus points if:

You have experience with ROI workflows or EMR systems
You have led multi-site teams
You have experience with Lean or continuous improvement methodologies

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

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Refine Your Search

service delivery manager jobs in mountain view, ca

Senior Service Delivery Manager

Receptionist

HR Business Partner

COUNSELOR, EXTENDED OPPORTUNITY PROGRAM & SERVICES (EOP&S), CARE

Director of Operations

Senior Case Manager

Director of Purchasing

Program Manager

Assessment Psychologist

Production Planner

Senior Purchasing Agent

Regional Network Management Specialist

Senior Customer Service Representative

Life Skills Advocate

Lead Bartender — Front-of-House Shift Lead

Board Certified Behavior Analyst (BCBA)

Senior Brokerage Associate

Federal Tax Manager - Global Compliance and Reporting - SAN JOSE / San Francisco

Senior Case Manager

Sales Development Manager-Hispanic Restaurant Market

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