Stanford Libraries is seeking a collaborative, dynamic, and service-oriented Weekend Library Specialist to provide outstanding frontline customer services for the Library Circulation team at the Cecil H. Green Library. This position is 50% (20 hours per week), with a Friday-Sunday schedule.
Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives in a highly collaborative environment. We value colleagues who perform effectively in and contribute successfully to a diverse, multicultural workplace environment.
About Stanford Libraries:
Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint. We are constantly trying to strike the right pace and admit there are times when we find ourselves at a fast jog. While we hope to always find candidates who fit within our organization, what we truly seek is someone who will add to our culture, our profession as well as the greater academic arena. We are invested in the success of our teams and the individuals who represent Stanford Libraries.
About the Position:
The Weekend Library Specialist is a member of the Circulation team and is primarily responsible for staffing public service desks, providing direct customer service for most of each shift. This position develops a broad understanding of library services, policies, resources, and facilities and effectively communicates that information to library users.
The Specialist assists patrons with locating materials, navigating the library catalog, and finding resources within the building. Responsibilities include answering a wide range of library- and campus-related questions, processing routine circulation transactions such as checking materials in and out, and providing general support to library visitors. As a backup to the Welcome Desk, the Specialist also assists with visitor registration and bag inspections. When assigned to the Media Center, the Specialist supports patrons in using media collections (including microfilm, DVDs, and video games) and related equipment. The Specialist makes referrals to supervisors and other library departments as needed and engages Public Safety during emergencies or security-related incidents.
When serving in a backup capacity at service points, the Specialist also assists with a variety of behind-the-scenes library operations. These duties may include picking requested books from the stacks, processing new materials, preparing returned items for circulation, and supporting collection management projects in the stacks, such as shelf maintenance, identifying items that require record updates, shifting collections, and shelving materials. The Specialist may also assist the Media Center with operational projects and patron support.
In support of the Resource Sharing & Digital Delivery team, the Specialist may retrieve materials for interlibrary lending and scan book chapters or journal articles to create digital PDF copies for patrons.
We are seeking a dependable, adaptable, and communicative individual who enjoys providing excellent customer service, collaborating with colleagues, and learning new skills. The ideal candidate is comfortable working independently, takes initiative, and is committed to creating a welcoming and positive experience for library users.
Work Schedule:
Academic Year:
50% schedule:
Fridays 10:45am-7:45pm
Saturdays 9:45a-6:45p (includes 1-hr meal break)
Sundays 12p-4p
During Intersessions (week between academic quarters) and summers, hours will change due to building schedule changes. Overtime hours will be required at least 1 weekend per quarter to help staff extra building hours for exam weeks.
Overtime: On days when the library has extended hours, it will be expected that staff work overtime.
Core Duties*:
Public Interaction, including job duties such as:
Perform routine circulation functions such as checking books out to users and managing holds and returned books.
Perform routine library privileges services (such as issuing and updating access and borrowing cards) according to established policies and procedures.
Assist patrons with access problems, route problems to supervisor
Release keys and combinations to assigned study spaces and lockers
Answer informational questions in person and via email with clarity, accuracy and professionalism
Instruct users in the use of library catalog and other basic informational resources
Materials Processing, may include job duties such as:
Receive and prepare new acquisitions and items paged from off-auxiliary libraries
Process new books prior to shelving and notify requesting patrons of availability
Process new periodicals and newspapers for bindery or boxing, or maintain shelving
May assist with digitization, book retrieval, searches and inventory projects
Collection Maintenance, may include job duties such as:
Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery)
Perform searches for missing items
Perform and monitor material transfers between locations
Perform stacks maintenance activities (shelving, shifting, book pulling) and quality control checks on stacks
Use regular reports to identify materials needing record updates or transfers
Computing Support, including job duties such as:
Use on a daily basis common computer programs such as word processing, spreadsheets, Google Suite, Microsoft Outlook, Slack and internet browsers.
Monitor library email account and reports
Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.
Building duties, may include job duties such as:
Opening and/or closing activities such as managing doors, lights and computers
May perform walk-throughs to monitor or clear the building of all patrons
Investigate door alarms, report building or patron incidents to supervisors, Facilities and/or public safety as appropriate
Assist in supervision, including job duties such as:
May assist with training student or hourly staff in routine service desk operations or routine collection maintenance activities, usually through demonstrating, shadowing, or answering questions. May assist supervisor in hiring activities.
* - Other duties may also be assigned
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
MINIMUM REQUIREMENTS
Education and Experience:
· Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience.
Knowledge, Skills and Abilities:
Experience with direct interaction with patrons
Demonstrated computer literacy with word processing, spreadsheets and communication software such as email
Demonstrated interpersonal and organizational skills
Able to apply judgment in choosing procedures and evaluating alternatives
Demonstrated ability to perform detailed tasks accurately and efficiently
Possess strong communication skills in English
Demonstrated ability to be flexible and work well under pressure
Record of excellent attendance
Knowledge of or ability to learn call number systems
Experience using or ability to learn library specific applications needed to complete tasks
Physical Requirements:
Ability to push a cart weighing up to 650 lbs. that requires an initial push force up to 70 lbs.
Ability to work in an environment that is dusty and or moldy
Ability to lift books that are up to 10 pounds
Ability to kneel and reach
Must be able to stand for many hours
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Working Conditions:
May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; work extended hours, evenings and weekends.
Work Standards:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu/.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University’s research, teaching and clinical missions. We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.
The expected pay range for this position is $22.48 - $41.97 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, and course auditing. Join a TedTalk, watch a film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Choose from hundreds of health or fitness classes at our world-class exercise facilities. We provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.
