Top 439 Customer service manager Jobs in Mountainside Nj

Client Service Manager II
Gallagher —Whippany, NJ
- $65,000 - $108,500 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Health savings account
Client Care Manager (Sales) – Home Care | Montclair, NJ
1Heart Caregiver Services - New Jersey —Montclair, NJ
- From $36,000 a year
- Full-time
- Hospital
- Mid-level
- Business development
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Business Development Manager
Towne Toyota —Ledgewood, NJ
- 8 hour shift
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Senior / Lead Customer Service Representative
Slice Merchant Services —Holmdel, NJ
- $20 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
5d
Senior Manager of Customer Success
MetroPlusHealth —New York, NY
- $80,000 - $90,542 a year
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
Quick Apply
3d
Director of Customer Experience
Restaurant Cleaners —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Google Workspace
- English
- Health savings account
- Health insurance
Quick Apply
Client Service Supervisor- Office Services
Canon U.S.A., Inc. —New York, NY
- $66,300 - $68,700 a year
- Full-time
- Clean driving record
- Sales
- 5 years
- Profit sharing
- Health insurance
Quick Apply
Experience Center Supervisor
Lutron Electronics Co., Inc —New York, NY
- $85,000 - $120,000 a year
- Full-time
- Hospitality
- Mid-level
- Bachelor's degree
- Dental insurance
- Flexible spending account
10d
Customer Service - Self Storage Manager
Public Storage —Perth Amboy, NJ
- $18 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Head of Customer Excellence
Gabriel & Co. —New York, NY
- $80,000 - $120,000 a year
- Full-time
- Office
- 8 years
- Team management
- Health savings account
- Health insurance
Quick Apply
Senior Client Service Manager
Gallagher —Whippany, NJ
- $82,000 - $136,500 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
PTP Stakeholder Support Lead
Tandym Group —New York, NY
- $70 - $85 an hour
- Contract
- Oracle
- Office
- Finance
Quick Apply
Call Center Manager – Facilities
Atlantic Group —Long Island City, NY
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- 3 years
Quick Apply
4h
Client Care Supervisor (Lighthouse)
Childrens Rescue Fund —Long Island City, NY
- $85,000 - $90,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Licensed Clinical Social Worker
Quick Apply
Customer Care Manager
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
5d
Customer Care Supervisor
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
5d
Parts Customer Care Manager - Piscataway, NJ
Foley Inc —Piscataway, NJ
- $90,000 - $100,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Supervising experience
Quick Apply
Associate Service Manager
Tesla —Springfield, NJ
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Call Center Manager
TransCore, LP —Union, NJ
- $80,000 - $99,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
Quick Apply
Client Service Manager
Gallagher —Whippany, NJ
- $65,000 - $108,500 a year
- Full-time
- Remote
- 1 year
- Senior level
- Communication skills
- Paid parental leave
- Health savings account

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Client Service Manager II

Gallagher -
Whippany, NJ

Apply Now

Job Details

Full-time
$65,000 - $108,500 a year

Benefits

Paid parental leave
Health savings account
Dental insurance
401(k)
Flexible spending account
Matching gift program
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication

Full Job Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

The Client Service Manager is a fully functioning client-facing professional responsible for independently managing a book of business with simple to moderately complex needs. Delivering high-quality service throughout the entire client lifecycle, owns the full-service experience for assigned clients, handling renewals, coverage changes, and ongoing service requests providing strategic advisory support fosters strong client relationships to drive retention and satisfaction.

How you'll make an impact

Client Ownership & Service Delivery:

Successfully manages an assigned group of accounts by delivering consistent, high‑quality service and acting as a trusted advisor to provide thoughtful recommendations related to service needs, renewals, and coverage. Builds and maintains strong client relationships through proactive communication, responsiveness, and a deep understanding of client needs

Renewal & Account Growth:

Full ownership of the end-to-end renewal process, ensuring solutions are delivered accurately, on time, and aligned to client needs. Secures existing business through strong relationship management while actively identifying opportunities to expand coverage, enhance services, and grow additional lines of business through cross selling and account rounding

Risk Management & Advisory Support:

Address client risk management needs and ensure appropriate solutions are implemented. Identifies service issues, coverage considerations, and potential exposures, providing advisory‑focused guidance and coverage recommendations to support informed client decision‑making

Business Impact & Performance:

Contributes directly to key business outcomes including client retention, client satisfaction, operating efficiency, and margin performance. Enhances the organization’s value to clients through reliable service delivery and consultative support

Complexity / Autonomy:

Works independently on routine service needs within clearly defined guidelines
Accounts assigned have predictable patterns and minimal variability
Receives coaching and oversight for complex situations or first-time exposures
Escalates nonstandard coverage questions, client concerns, or unusual service requests

About You

1-2 years of prior insurance industry experience required
Must possess an active P&C license or be in the process of obtaining a license within 90 days of employment in role
Experience in customer service, insurance, or related field preferred.
Prior experience issuing certificates of insurance, handling billing inquiries, or processing policy changes

Skills & Competencies:

Strong customer service and communication skills with an ability to build relationships
High attention to detail and organizational skills
Ability to learn insurance concepts and technology and workforce management systems quickly
Problem-solving mindset with the ability to handle routine client situations professionally

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

customer service manager jobs in mountainside nj

Client Service Manager II

Client Care Manager (Sales) – Home Care | Montclair, NJ

Business Development Manager

Senior / Lead Customer Service Representative

Senior Manager of Customer Success

Director of Customer Experience

Client Service Supervisor- Office Services

Experience Center Supervisor

Customer Service - Self Storage Manager

Head of Customer Excellence

Senior Client Service Manager

PTP Stakeholder Support Lead

Call Center Manager – Facilities

Client Care Supervisor (Lighthouse)

Customer Care Manager

Customer Care Supervisor

Parts Customer Care Manager - Piscataway, NJ

Associate Service Manager

Call Center Manager

Client Service Manager

I want to receive the latest job alert for customer service manager in mountainside nj

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