Top 15 Information technology specialist Jobs in Muncie, In

2nd Shift BTS (IT) Specialist I
Boar's Head —New Castle, IN
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
6d
Monitoring Technical Support Specialist Bilingual Spanish
The GEO Group —Anderson, IN
- $19.75 an hour
- Overtime
- Spanish
- Microsoft Excel
- 5 years
- Paid training
- Health savings account
Integration Specialist/ API Specialist
Intersection —Muncie, IN
- Full-time
- Mid-level
- SQL
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Monitoring Technical Support Specialist
The GEO Group —Anderson, IN
- $17.75 - $19.75 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Paid training
- Health savings account
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Muncie, IN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
2d

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IT Systems Support Analyst
Edwards Electrical & Mechanical Inc. —Indianapolis, IN
Associate degree in Information Technology, Computer Science, or a related field (Bachelor's degree preferred). Stable, full-time salaried position.
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2nd Shift BTS (IT) Specialist I

Boar's Head -
New Castle, IN

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

High school diploma or GED

Full Job Description

• Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users. • Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI’s and Performance Metrics. • Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI’s, etc. • Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company. • Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager, and/or Network & Security Team. • Implements, Maintains, & Supports any current or future electronic and technical systems, end user computing, or process execution systems, as required. • Installs, configures, monitor’s, troubleshoots, and maintains stand-alone/network printers, mobile printers, label printers and/or Multi-Function Devices. • Creates, Updates, and maintains Standard Operating Procedures, How to Documents and Work Instructions at the direction and/or request of the BTS Systems Support Supervisor, BTS Systems Support Manager. Reviews documentation for accuracy and integration into Knowledge Management System.

Essential Duties and Responsibilities

Installs or assists in installation of hardware and peripheral components, such as HMI’s/MMI’s, mobile devices, monitors, keyboards, printers, and other similar or related equipment.
Installs/Configures specified software packages, such as operating systems, standard applications that would include but not limited to Microsoft Office Applications Suite, Windows current or future operating systems, proprietary ERP applications, custom applications, etc.
Instructs & Trains users in use of equipment, software, and manuals, including one on one training, and the creation of value added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
Performs infrastructure troubleshooting to isolate and diagnose common network or communication related problems.
Upgrades infrastructure hardware and software components as required and at the direction of IT System Support Supervisor, IT System Support Manager, and/or Network & Security Team.
Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
Monitor functioning of manufacturing, distribution IT equipment to ensure systems operate in conformance with specifications.
Perform Preventive Maintenance on computers, HMI’s, labeling & printing devices, peripherals, etc.
Support IT Technical Teams & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.

Education and Experience

H.S. diploma, Technical. Electronic/Computer Training or Certifications, Two (2) years of college a plus.
One (1) to three (3) years of experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
A+ Certification a Plus, ITIL Certification a Plus

Additional Responsibilities

Additional responsibilities as directed by the IT Systems Support Supervisor, BTS Systems Support Manager or Director, IT Systems Support, Service Support, Plant Automation.

Work Environment

Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on production needs: will include extended hours and weekend work.
Ability to work in confined areas, ceilings, and attic spaces to support infrastructure hardware or backbone cabling.
Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
Ability to work in refrigerated (34-38 degree) environment for prolonged periods.
Ability to work in high temperature areas (attic space) for prolonged periods.
Willing to travel if necessary for training & on-site systems support.

Quick Apply

Refine Your Search

information technology specialist jobs in muncie, in

2nd Shift BTS (IT) Specialist I

Monitoring Technical Support Specialist Bilingual Spanish

Integration Specialist/ API Specialist

Monitoring Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Military Service - U.S. Navy, Information Technology Professional

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