Top 74 Call center representative Jobs in Munroe Falls, Oh

Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
Ganley Ford Norton Barberton —Norton, OH
- $2,100 - $3,800 a month
- Full-time
- Dealership
- Customer service
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Customer Service Representative / Call Center Representative (Job #33357)
InnoSource —Kent, OH
- $15 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Full Time Call Center Representative - work hybrid
TRANZACT —Kent, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
7d
Patient Registration, Call Center Rep
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
Client Account Representative - Hudson
Veteran Staffing Network —Hudson, OH
- From $21 an hour
- Temporary
- Hybrid work
- Background check
- Military
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Access Representative
Cleveland Clinic —Akron, OH
- Full-time
- Hospital
- High school diploma or GED
- 1 year
Client Services Representative
Arhaus LLC —Boston Heights, OH
- Overtime
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Automotive Sales Call Center Representative
VanDevere Chevrolet —Akron, OH
- $20 - $25 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Clean MVR report
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative I
CSE Federal Credit Union —Canton, OH
- Computer literacy
- Pass drug screening
- Windows
- Health savings account
- AD&D insurance
Quick Apply
UWD - Call Center Representative – Confirmation Specialist
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- From $20 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Disability insurance
- Health insurance
12d
Customer Service Specialist
Boxout —Hudson, OH
- $18.50 - $19.50 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service
LeafHome —Hudson, OH
- $17 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid parental leave
- Health insurance
Quick Apply
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Customer Service Representative | Technical Support
Spectrum —North Canton, OH
- $20.00 - $25.25 an hour
- Weekends as needed
- English
- Residential
- Microsoft Office
- Opportunities for advancement
12d
Call Center Agents
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $15 - $18 an hour
- Weekends as needed
- Typing
- Communication skills
- Entry level
- Paid training
- Paid time off
Call Center Representative
Smylie One Heating, Cooling & Plumbing —Bedford Heights, OH
- $15 - $17 an hour
- Overtime
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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Call Center Representative

Fleet Response -
Hudson, OH

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Windows
Math

Full Job Description

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.

Essential Duties and Responsibilities: Including the following, other duties may be assigned.

Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
Back up operator calls.
Obtains all required information from caller and accurately inputs information into computer system.
Locates nearest rental agency or body shop and provides client/driver with all necessary information.
Deal with any outside vendor problems/questions as necessary.
Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
Backs up all fax/email claims submitted
Communicates with all contacts in a highly professional and courteous manner at all times.
Assist other departments as necessary with projects

Evening Essential Duties and Responsibilities:

Send loss notices on non-drivable vehicles.
Handle notifications on serious injuries/fatalities as needed based on client parameters.
Send assignments to body shops for non-drivable vehicles when necessary.
If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
Ensure proper transferring of phone lines
Making sure office is closed down properly prior to locking up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Schedule

Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required.

About Fleet Response

Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Quick Apply

Refine Your Search

call center representative jobs in munroe falls, oh

Call Center Representative

Patient Account Representative (Customer Service)

Business Development Representative

Customer Service Representative / Call Center Representative (Job #33357)

Call Center Representative - Collections

Medical Call Center Agent

Full Time Call Center Representative - work hybrid

Patient Registration, Call Center Rep

Client Account Representative - Hudson

Patient Access Representative

Client Services Representative

Automotive Sales Call Center Representative

Call Center Representative I

UWD - Call Center Representative – Confirmation Specialist

Customer Service Specialist

Call Center Customer Service

Service Center Representative

Customer Service Representative | Technical Support

Call Center Agents

Call Center Representative

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