Top 82 Customer support representative Jobs in Murfreesboro Tn

Patient Service Representative
Tennessee Orthopaedic Alliance —Murfreesboro, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health insurance
Call Center Representative, Nashville / Murfreesboro TN (VE260323907TN)
The Bowen Group - VEOCC —Murfreesboro, TN
- From $17.75 an hour
- Full-time
- Hybrid work
- Residential
- US work authorization
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Murfreesboro, TN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
2d
FLOAT PATIENT SERVICE REPRESENTATIVE
Sport Ortho Urgent Care —Murfreesboro, TN
- 8 hour shift
- Float pool
- Urgent Care
- Clinic
- Health savings account
- Health insurance
Quick Apply
Customer Service Clerk
Old Dominion Freight Line —La Vergne, TN
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Wellness program
- Disability insurance
CSR (Middle TN)
Glass America —Murfreesboro, TN
- Full-time
- High school diploma or GED
- Military encouraged
- Computer skills
- Paid parental leave
- Paid holidays
Quick Apply
Patient Service Representative | Antioch
Premier Radiology —Antioch, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Customer Service Rep
Newbasis —Lebanon, TN
- $21 - $25 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Quick Apply
Store Support
Home Depot —Murfreesboro, TN
- Entry level
- Time management
Part Time As Needed Patient Access Customer Service Representative
R1 RCM, Inc. —Woodbury, TN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Representative
Copart —Lebanon, TN
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Patient Services Representative
Chord Specialty Dental Partners —Smyrna, TN
- $17 - $19 an hour
- Full-time
- Bilingual
- Dental office
- Children
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent/Guest Services Representative
24-7 Hotel Management —Murfreesboro, TN
- $14 - $16 an hour
- Full-time
- Ability to climb stairs
- Hotel
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Nashville, TN
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
5h
Business Support Administrator
Precision Air —Murfreesboro, TN
- $17 - $20 an hour
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
2d
Customer Service Representative - State Farm Agent Team Member
Austin Hardy - State Farm Agent —Brentwood, TN
- $50,000 - $75,000 a year
- Full-time
- Office
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Clayton Blunt - State Farm Agent —Brentwood, TN
- $50,000 - $70,000 a year
- Full-time
- Sales
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative/Warehouse help
Continental Building Solutions —Nashville, TN
- $20 - $26 an hour
- Full-time
- Residential
- High school diploma or GED
- Warehouse
- Paid training
- Health insurance
Quick Apply
PATIENT SERVICE REPRESENTATIVE
Sport Ortho Urgent Care —Mount Juliet, TN
- Full-time
- Urgent Care
- 1 year
- Outpatient
- Health savings account
- Health insurance
Quick Apply
Patient Services Representative - Bone & Joint Main Campus - Full Time Days
Williamson Health —Franklin, TN
- Full-time
- Hospital
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply

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Patient Service Representative

Tennessee Orthopaedic Alliance -
Murfreesboro, TN

Apply Now

Job Details

Benefits

Profit sharing
Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Customer communication
Patient question and concern management
High school diploma or GED
Customer engagement
Team motivation (leadership skill)
Technical Proficiency
Editing
Team building

Full Job Description

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.

There are a number of reasons why TOA is an employer of choice; here are a few of them:

Stability- TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state!
Impact- TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and helping patients live their best life.
Work Environment- The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
Total Rewards- TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.

The Patient Service Representative is the friendly and helpful face of TOA – generally, the first person who interacts with our patients and their families. The Patient Service Representative sets the tone for a great patient visit by professionally and compassionately attending to the patients as they arrive for their appointment at TOA:

Demonstrate exceptional customer service and patient focus to make each encounter as positive as possible
Work closely with clinical colleagues and administrative teammates to develop a cohesive, high performing team
Verify patient demographic information upon arrival
Update and change insurance information as appropriate
Scan insurance cards and drivers licenses
Enter referrals into the computer and link it to the appropriate case
Collect copayments, coinsurances, deductibles, and balances
Prep daily clinics for upcoming appointments and print related documents
Create a record of the appointment, or an encounter and print
Ensure that all documentation is entered accurately and swiftly
Schedule follow-up appointments as necessary

REQUIREMENTS

Here are some of the qualifications our successful candidates possess:

Focused on Patient Satisfaction: Responds in a prompt and empathetic manner to meet patient needs; Seeks opportunity to exceed patient needs and expectations; Meets commitments; Provides positive memorable patient experiences; Manages difficult or emotional customer situations with poise and professionalism.
Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to the views of others; Gives and welcomes feedback; Contributes to building a positive team spirit, putting the success of team above own interests; Builds morale and supports everyone's efforts to succeed; Regularly assists others; Asks for help when needed. Written Communication: Adept in reading and interpreting written information; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet audience needs.
Exceptional Communication: Speaks clearly and professionally in all situations; Actively listens and gets clarification when necessary; Responds appropriately to questions. Adept in reading and interpreting written information; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet audience needs.
Problem Solving: Identifies and resolves problems in a timely manner; Skillfully gathers and analyzes information; Develops alternative solutions when appropriate; Uses reason even when dealing with emotional situations.
Productivity: Meets or exceeds organizational productivity standards either qualitative or quantitative; Completes work in a timely manner; Strives to increase productivity; Works quickly and precisely; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Technology: Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook. Demonstrated proficiency with EHR is helpful, and NextGen preferred.
Attendance/Punctuality: Consistently arrives to work, meetings and appointments ready and on time; Ensures work responsibilities are covered when absent.
Experience: Previous successful experience in a healthcare clinic/office environment or customer service role preferred, but not required
Education: High School Diploma required; Bachelor’s Degree preferred

WORK ENVIRONMENT

The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Patient Service Representatives may be assigned to work in one of TOA’s clinics at the front desk and may be required to participate as a “Greeter” sitting or standing at the front of the clinic to direct patients to their destination. The clinic experiences high patient volume and as a result has associated stressors that come along with a fast-paced environment. The noise level in the work environment is moderate to loud with other staff members checking in patients and answering questions in close proximity to each other.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer support representative jobs in murfreesboro tn

Patient Service Representative

Call Center Representative, Nashville / Murfreesboro TN (VE260323907TN)

Part Time Patient Customer Service Representative

FLOAT PATIENT SERVICE REPRESENTATIVE

Customer Service Clerk

CSR (Middle TN)

Patient Service Representative | Antioch

Customer Service Rep

Store Support

Part Time As Needed Patient Access Customer Service Representative

Customer Service Representative

Patient Services Representative

Front Desk Agent/Guest Services Representative

Spanish Bilingual Remote Customer Service Representative

Business Support Administrator

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative/Warehouse help

PATIENT SERVICE REPRESENTATIVE

Patient Services Representative - Bone & Joint Main Campus - Full Time Days

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