Top 111 Technical support representative Jobs in Murrysville, Pa

Technical Support Representative
BRADY WORLDWIDE INC —Pittsburgh, PA
- Full-time
- 5 years
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
RSR Concierge
Renewal by Andersen LLC —Murrysville, PA
- $24.95 - $36.15 an hour
- Full-time
- Hybrid work
- Office
- Residential
- Organizational skills
- Profit sharing
- Paid parental leave
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12d
Client Services Representative
Birgo —Pittsburgh, PA
- $50,000 - $60,000 a year
- Remote
- Mid-level
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
13d
Regional Sales Engineer - Northeast Region
Ipsen International Inc —Pennsylvania
- Full-time
- Marketing
- Word processing
- Mid-level
Client Experience Manager
Alpha Drive Ai —Pennsylvania
- $70,000 - $80,000 a year
- Weekends as needed
- Dealership
- Mid-level
- Residential
- Health insurance
- Dental insurance
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3d
Business Development Representative: Industry
Roxtec Inc —Pittsburgh, PA
- $100,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
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Sales Representative - $1,000 - $2,000/Week
Spartan Solar —Pittsburgh, PA
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Leadership
- Time management
- Flexible schedule
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Account Manager - Reliability Solutions Group
Equipment & Controls, Inc. —Lawrence, PA
- 5 years
- Engineering
- Experience equivalent to degree accepted
- Profit sharing
- Cell phone reimbursement
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Outside Sales Representative
National Federation of Independent Business (NFIB) —Fox Chapel, PA
- $80,000 - $200,000 a year
- Full-time
- Entry level
- Paid training
- Mileage reimbursement
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3d
Sales Executive
Scalo Inc. —Pittsburgh, PA
- $85,000 - $95,000 a year
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
3d
Outside Sales Representative
Hood Distribution —Carnegie, PA
- $40,000 - $45,000 a year
- Full-time
- Bilingual
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Databricks Sales Director
Computer Enterprises Inc —Pittsburgh, PA
- Full-time
- Remote
- 7 years
- Azure
- SQL
- Health insurance
- Dental insurance
Quick Apply
Client Support Representative I (Product Support Representative I) -REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Patient TV Support Rep
Uniguest —Oakmont, PA
- $17.50 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
Quick Apply
Product Support Representative IV - REMOTE
Net Health —Pittsburgh, PA
- $19.62 - $24.52 an hour
- Weekends as needed
- Remote
- Oracle
- 3 years
- High school diploma or GED
- Health insurance
Quick Apply
Specialist, Client Service
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Entry level
Technical Support Representative- Tier 1
Petrosoft LLC —Pittsburgh, PA
- $20 - $21 an hour
- Full-time
- Azure
- English
- Mid-level
Quick Apply
12d
Entry Level Software Specialist
CemSites —Perryopolis, PA
- Computer literacy
- High school diploma or GED
- SQL
- Paid holidays
- Health insurance
12d
Field Sales Representative (Aerospace and Defense)
ATI —Natrona Heights, PA
- $98,000 - $158,000 a year
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Associate, Client Operations Representative I
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- Research
- Mid-level
- Office

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Technical Support Representative

BRADY WORLDWIDE INC
Pittsburgh, PA

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Matching gift program
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

PLC-based control system operation
Digital multimeters
Industrial automation
Customer relationship building
Email customer support
Technical support via phone
Machine vision systems
Automation
Phone communication
Caseload management
Engineering
Electronic systems troubleshooting
Equipment troubleshooting
Industrial electrical systems
Post-sales issue resolution
Managing clients in a customer support role
Driver's License
Quality assurance
Troubleshooting electrical systems
Remote access software
Hardware support
Sales management systems proficiency
Voltage testers
Electrical diagnostics
Remote desktop tools
Industrial equipment
CRM system proficiency
Equipment testing
Case referral
Technical support via email

Full Job Description

Our Pittsburgh office, located in Cranberry Township, PA, is looking for a Technical Support Representative to join our Engraving Solutions business, which sells through our Brady and Gravotech brands.

This role is pivotal in driving technical excellence. You will provide advanced product support for automated laser engraving and pin marking systems while ensuring a high level of customer satisfaction.

This is not an IT help desk role – you will be supporting external customers through phone, email, and case management systems.

This is an on-site role at our location in Cranberry Township, PA.

Requirements:

Case Handling: Serve as the first level of support for customers experiencing highly technical problems via phone, email, and chat; accurately document interactions and escalate complex cases to the field service team.
Technical Support: Provide high-quality technical customer support across our products and services.
Remote Diagnostics & Testing: Utilize remote desktop tools and electrical test equipment (e.g. multimeters) to isolate hardware, software, and system issues efficiently.
Case Resolution: Work diligently to resolve cases throughout their lifecycle with a goal of closing 90% of all received cases.
Customer Relations: Maintain a superior level of professionalism with customers, distributors, and internal teams to build positive, long-term rapport.
Quality Assurance: Ensure all support is delivered with accuracy and timeliness, staying updated on technological developments to meet both customer needs and core business goals.
Field Service: Travel may be required for training purposes or as the business requires.

Req Benefits:

Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
Generous 401(k) with company match
Paid time off and holidays
Opportunity to participate in incentive programs for all full-time employees
Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
Education reimbursement opportunities
Scholarship program for children of Brady employees
A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
Dress-for-your-day dress code
Charitable contributions matched through Brady's Matching Gift program

Additional Details :

Who we are:
Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why work at Brady:
A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

What You Need To Be Successful

Associate degree, equivalent technical school education or comparable work experience.
5+ years of technical support or customer service experience
Experience troubleshooting electrical and/or mechanical systems is required.
PLCs: Diagnosing and recovering automated systems, including PLC ladder logic (Allen-Bradley, Siemens)
Programming vision systems (Cognex, Keyence)
Industrial Automation: familiar with motion control systems, sensors, electronics and other electronics
Solid understanding of Salesforce and/or equivalent CRM systems.
Excellent written and verbal communication skills paired with strong, decisive decision-making abilities.
Effective analytical and troubleshooting skills and the ability to manage multiple priorities efficiently while maintaining flexibility to perform other duties as needed.
Prior experience in a field service or field support role is preferred.
Ability to support travel including overnight when needed, approximately 10%. Valid drivers license required.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in murrysville, pa

Technical Support Representative

RSR Concierge

Client Services Representative

Regional Sales Engineer - Northeast Region

Client Experience Manager

Business Development Representative: Industry

Sales Representative - $1,000 - $2,000/Week

Account Manager - Reliability Solutions Group

Outside Sales Representative

Sales Executive

Outside Sales Representative

Databricks Sales Director

Client Support Representative I (Product Support Representative I) -REMOTE

Patient TV Support Rep

Product Support Representative IV - REMOTE

Specialist, Client Service

Technical Support Representative- Tier 1

Entry Level Software Specialist

Field Sales Representative (Aerospace and Defense)

Associate, Client Operations Representative I

I want to receive the latest job alert for technical support representative in murrysville, pa

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