Top 188 Customer representative Jobs in Muskegon, Mi

PDC Customer Account Representative (Onsite)
Pratt & Whitney —Norton Shores, MI
- $86,800 - $165,200 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
10d
Customer Service Representative
SAF-HOLLAND, Inc. —Muskegon, MI
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Quick Apply
14d
Sales Representative
Sysco —Muskegon, MI
- Weekends as needed
- Marketing
- Computer literacy
- Cooking
- Mileage reimbursement
- Employee stock purchase plan
Sales Representative - Job coating Services (Independent/Commission Based)
Primus Coating Michigan LLC —Michigan
- $17.25 - $100,000.00 a year
- Email
- Sales
- Mid-level
- In-person
Quick Apply
1d
Outside Sales Representative - Established Territory + Growth Opportunity
Mid-States Bolt & Screw —Norton Shores, MI
- Mid-level
- Business development
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
BDC Sales Representative
My Auto Import Center —Muskegon, MI
- $38,000 - $45,000 a year
- Full-time
- Dealership
- Customer service
- Business development
- Health insurance
- Dental insurance
Quick Apply
Sales Account Executive - Cannabis, Tobacco Brands Exp (remote in MI)
Hara Supply —Michigan
- $35,000 - $60,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Representative
The Timken Company —Norton Shores, MI
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Customer Service Representative
Lakeside Surfaces LLC —Muskegon, MI
- $45,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Customer Service + Marketing Support
MOTIV Bowling —Muskegon, MI
- $20 - $25 an hour
- 8 hour shift
- Background check
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
1d
Customer Sales & Serv Rep
1100 Applied Industrial Technologies, Inc. —Norton Shores, MI
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Store Support
Home Depot —Muskegon, MI
- Entry level
- Time management
Customer Service Specialist
Noble Company —Spring Lake, MI
- ERP systems
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Retail Merchandise Associate
TJ Maxx —Norton Shores, MI
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Patient Services Representative Outpatient Rehab
Corewell Health —Grand Haven, MI
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
2d
Retail Merchandise Associate
TJX Companies —Norton Shores, MI
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
14d
Store Associate - The Lakes Mall, Muskegon, MI
Finish Line —Muskegon, MI
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement
Retail Merchandise Associate
Sierra —Norton Shores, MI
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
13d
Customer Service Representative - Automotive Manufacturing
Flex LTD —Coopersville, MI
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
ProSales Associate Black and Gold Academy US
Herc Rentals —Norton Shores, MI
- $29 an hour
- Full-time
- Driver's License
- Travel
- Associate's degree
- Paid parental leave
- Health savings account

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PDC Customer Account Representative (Onsite)

Pratt & Whitney -
Norton Shores, MI

Apply Now

Job Details

Full-time
$86,800 - $165,200 a year
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Customer communication

Full Job Description

Date Posted:

2026-08-11

Country:

United States of America

Location:

US-MI-NORTON SHORES-4905 ~ 4905 Stariha Dr ~ STARIHA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

We have an exciting opportunity for you to join our Pratt & Whitney Component Solutions team (Muskegon, MI.) as a Customer Account Representative. In this role, you will be the main point of contact for our customers and be a resource for them to solve a variety of challenges that may arise. The person in this role should be highly attentive to detail and a self-starter. You will be customer focused and solution oriented while maintaining high levels of professionalism to meet the needs of our customers.

Key Responsibilities:

Serves as key Customer-facing liaison, responsible for regular internal and external communication, building strong Customer relationships and managing Customer mood – making escalations infrequent, and improving overall health of assigned Customer accounts for New Spares and Repairs
Provides oversight, guidance, and mentoring of the Frontline Customer Support Representative (CSR) teams for New Spares and Repairs to build community and to improve throughput, productivity, and overall Customer Experience
Acts as Customers’ first escalation point to resolve problems – internal and external – when issues are not able to be resolved in a timely manner by the Frontline CSR teams for New Spares and Repairs
Resolves shortage issues by making sure to explore all options and ensuring “Voice of the Customer” is at the forefront of all conversations and decisions
Managing assigned Customer external reports and work proactively with assigned Frontline CSRs to resolve blocking issues in a timely manner
Achieves mastery of assigned Customers’ requirements and flows down information including but not limited to key contractual information and discount structure
Develops and communicates accurate sales forecasts to Management and the Material Management teams
Establishes, achieves, and validates KPIs with internal and external assigned Customers
Makes process improvements to enhance the overall Customer Experience
Actively grows knowledge of parts, engine models, aircraft, and fleets
Travels as required (10%)

What You Will Learn:

PWC Programs structure as well as the interworking’s of how intercompany involvement assists the program.
PWCS’s involvement in successful aftermarket support ensuring on time delivery and service level performance indicators are achieved.
How to develop strategic sales plans to position product offerings to maximize inventory turns and revenue.

Qualifications You Must Have:

An Advanced Degree with a minimum of 3 years of experience in business-to-business sales, customer service, customer account management, or related aviation industry experience, OR a Bachelor’s degree with a minimum of 5 years of prior relevant experience

Qualifications We Prefer:

Previous experience in a customer facing role in aviation or a manufacturing environment dealing with a high volume of customers
Experience building customer relationships and cultivating sales
Strong business acumen
Strong interpersonal skills and ability to communicate across multiple levels of the organization
A working knowledge of SAP
Process improvement: Demonstrated experience improving processes for greater efficiency and organizational effectiveness.

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Learn More & Apply Now!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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Refine Your Search

customer representative jobs in muskegon, mi

PDC Customer Account Representative (Onsite)

Customer Service Representative

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Sales Representative - Job coating Services (Independent/Commission Based)

Outside Sales Representative - Established Territory + Growth Opportunity

BDC Sales Representative

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Customer Service Representative

Customer Service + Marketing Support

Customer Sales & Serv Rep

Store Support

Customer Service Specialist

Retail Merchandise Associate

Patient Services Representative Outpatient Rehab

Retail Merchandise Associate

Store Associate - The Lakes Mall, Muskegon, MI

Retail Merchandise Associate

Customer Service Representative - Automotive Manufacturing

ProSales Associate Black and Gold Academy US

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