Top 852 Customer experience manager Jobs in Myrtle Beach, Sc

Retail Manager - CLUB Membership
Bass Pro Shops —Myrtle Beach, SC
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
GM Trainee- Relocation is Required
Swift Services Heating, Cooling, & Electric —Myrtle Beach, SC
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Office
- Residential
- Paid training
- Health savings account
Quick Apply
Community Manager
Riverfront Communities —Conway, SC
- $60,000 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Community Manager- Myrtle Beach (SIGN ON BONUS POTENTIAL)
Carlisle Residential Properties —Myrtle Beach, SC
- $80,000 a year
- 8 hour shift
- Computer literacy
- Mid-level
- Residential
- Health insurance
- Dental insurance
Assistant Manager - Coastal Grand Mall, Hollister
A&F Stores, Inc. —Myrtle Beach, SC
- Full-time
- Merchandising
- Mid-level
- Supervising experience
- Store discount
- Paid parental leave
Full-Time Store Manager Trainee
ALDI —Myrtle Beach, SC
- From $27.25 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
4d
Assistant Manager, Guest Experience | Myrtle Beach Outlet
Lululemon —Myrtle Beach, SC
- $23.19 - $39.23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Store Manager
Oakley —Myrtle Beach, SC
- Weekends as needed
- Bilingual
- Merchandising
- Mid-level
- Health insurance
- Paid time off
5d
Retail Stocking Manager
Harbor Freight —Myrtle Beach, SC
- $25.00 - $27.50 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
4d
Assistant Manager
Old Navy —Myrtle Beach, SC
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
9d
Account Sales Manager
Red Bull Distribution Company —Myrtle Beach, SC
- Full-time
- Merchandising
- DOT physical examination
- Mid-level
Quick Apply
9d
Retail Sales Manager
Harbor Freight —Myrtle Beach, SC
- $25.00 - $27.50 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
4d
Customer Experience Manager
Michaels Stores —Myrtle Beach, SC
- Part-time
- Mid-level
- Retail management
- Health insurance
- Dental insurance
Assistant Manager, Product Operations
Gap —Myrtle Beach, SC
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Electrical Project Manager
Coastline Electric, Inc. —Myrtle Beach, SC
- $60,000 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager(05616)
Domino's Franchise —Pawleys Island, SC
- Full-time
- 18 years or older
- Clean driving record
- Restaurant management
- Employee discount
- Flexible schedule
Quick Apply
10d
crew and managers mcdonalds pawleys island sc
McDonalds —Pawleys Island, SC
- $13 - $18 an hour
- Part-time
- Quick service & fast food restaurant
- Cleaning
- In-person
- Paid training
- Tuition reimbursement
Quick Apply
Construction Division Project Manager
Service Master of Charleston —Pawleys Island, SC
- $65,000 - $75,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Management
- AD&D insurance
- Disability insurance
Quick Apply
Mechanical/HVAC Project Manager- Commercial
Odyssey Mechanical —Myrtle Beach, SC
- From $100,000 a year
- Full-time
- Background check
- Driver's License
- Project management
- Health savings account
- Paid holidays
Quick Apply
Assistant Coffee Shop Manager
Sea Shack —Murrells Inlet, SC
- $14 - $16 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Food service
- Employee discount
Quick Apply
2d

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Retail Manager - CLUB Membership

Bass Pro Shops -
Myrtle Beach, SC

Apply Now

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Paid sick time

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
POS systems

Full Job Description

POSITION SUMMARY:
This Retail Manager position for our Bass Pro Shops and Cabela’s CLUB program is a unique position in our retail locations. The Bass Pro Shops and Cabela’s CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors. As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabelas CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts.

Our most successful CLUB Membership Managers are those who:

Inspire others to deliver an outstanding CLUB Customer Service Experience every time
Influence others by building strong and trusting relationships through collaborative efforts
Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
Are great at multi-tasking and love working in a fast-paced, ever-changing environment
Are metrics and compliance driven; always striving to improve results and resilient when faced with setbacks

ESSENTIAL FUNCTIONS:
Customer Experience

Consistently exemplifies outstanding CLUB Customer Service Experience standards by incorporating CLUB exclusive benefits into conversations. Promotes current CLUB cost savings programs to our customers by effectively merchandising and signing products for higher visibility.
Actively listens to customers to address questions and concerns regarding the CLUB program. Develops and implements strategies to improve the CLUB customer experience.
Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers
Collaborates with internal and external partners to execute successful onsite and offsite events representative of the Bass Pro Shops and Cabela’s CLUB brand standards

Influential Leader and Trainer

Build strong and collaborative relationships with the General Manager, fellow managers, and outfitters to gain credibility and influence.
Motivates and inspires outfitters by giving them the tools and training to be confident in their approach leading to success with referrals.
Leads by example, serves as a role model and coach for peers and outfitters.
Facilitates CLUB 101 training with all new Outfitters during the onboarding process, creating a fun and engaging learning environment.
Supports Outfitter recognition by implementing the Members Only program and creating store level CLUB recognition and engagement initiatives to build a CLUB culture. Regularly recognizes others contributions and successes in getting CLUB referrals.

Builds Great Talent

Creates a strategy around recruiting and retaining great talent. Forward thinking; sees the value of hiring the right CLUB Outfitters and building strong teams. Leverages tools and resources available to recruit and retain hourly CLUB Outfitters.
Promotes a positive outfitter centric culture focused on developing self and others. Provides timely, honest feedback, coaching and guidance for underperforming outfitters, creating an individualized development plan for improvement.

Compliance and Analytics

Designs and executes strategies to help meet key CLUB metrics. Reviews and analyzes CLUB reporting daily for key performance metrics. Partners with General Manger to develop and lead execution of corrective action plan for improving key metrics being missed.
Executes all Bass Pro Shops and Cabela’s CLUB operational and compliance programs. Coordinates and improves execution of all department functions to further drive performance and compliance. Successfully executes all training, communication, account servicing, marketing material, and payments at the retail store.
Serves as the leader for the CLUB instant issuance process including training others on all inventory management procedures.
ALL OTHER DUTIES AS ASSIGNED -The above information is a general description of the scope of work and leadership skills for the CLUB Membership Manager role. There may be other related duties as assigned to support all areas of the store based on business needs.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma or Equivalent
Years of experience: 2 to 4 years Sales, Management, or Leadership Experience

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of other financial, legal, and technical information.
Ability to read and analyze certain reports. Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
Demonstrated use of Team concept of Management

TRAVEL REQUIREMENTS:

As needed for training and CLUB off-site events

PHYSICAL REQUIREMENTS:

Constantly communicates with others to exchange information
Regularly computer work, walking and standing
Occasionally sitting and lifting up to 50lbs
Occasionally work in outdoor elements, hot and cold temperatures
Occasionally work in noisy environments

WORK ENVIRONMENT:

Retail/Store

INDEPENDENT JUDGEMENT:

Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com.
Bass Pro Shops

Apply Now

Refine Your Search

customer experience manager jobs in myrtle beach, sc

Retail Manager - CLUB Membership

GM Trainee- Relocation is Required

Community Manager

Community Manager- Myrtle Beach (SIGN ON BONUS POTENTIAL)

Assistant Manager - Coastal Grand Mall, Hollister

Full-Time Store Manager Trainee

Assistant Manager, Guest Experience | Myrtle Beach Outlet

Store Manager

Retail Stocking Manager

Assistant Manager

Account Sales Manager

Retail Sales Manager

Customer Experience Manager

Assistant Manager, Product Operations

Electrical Project Manager

Assistant Manager(05616)

crew and managers mcdonalds pawleys island sc

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Mechanical/HVAC Project Manager- Commercial

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