WHO WE ARE:
Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.
BENEFITS INCLUDED:
- Monday - Friday Scheduling
- Paid Holidays
- PTO
- Comprehensive Medical, Dental, and Vision Coverage
- 403(b) Retirement with Employer Match
POSITION PURPOSE:
Under the supervision of the Dental Assistant Supervisor, this position provides chairside support during patient care; accurately documents treatments, supplies, and materials; and performs related duties as assigned. The position adheres to all patient safety standards, clinical protocols, and procedures required of an Expanded Function Dental Assistant (EFDA).
ESSENTIAL FUNCTIONS:
- Sterilizes dental instruments and equipment, including providing backup coverage for the sterilization technician as needed; cleans and maintains dental equipment, operatories, and clinical areas in accordance with established protocols.
- Maintains proper infection control procedures and utilizes required personal protective equipment (PPE) in compliance with OSHA and organizational standards.
- Prepares patients for treatment by seating patients, obtaining vital signs as required, and reviewing medical history; presents consent forms and witnesses signatures as appropriate.
- Reviews patient charts to ensure documentation, radiographs, and treatment information are current and complete.
- Accurately enters patient information into the electronic dental record and adheres to established safety and clinical protocols for all procedures.
- Performs routine laboratory functions, including pouring and trimming working models; packages and ships models to external laboratories; receives and organizes laboratory cases and documentation.
- Maintains proficiency with electronic dental record software; accurately charts oral health findings, treatment plans, and clinical notes; identifies and reports missing or incomplete documentation to the appropriate staff member.
- Prepares operatories for dental procedures and provides chairside assistance to dentists by passing instruments and supplies as needed.
- Prepares operatories for hygiene procedures and provides chairside assistance to hygienists, including assistance with periodontal charting.
- Completes assigned tasks within established timeframes.
- Demonstrates initiative and problem-solving skills by identifying issues and applying sound judgment; assists others within the department as appropriate.
- Reports to the designated work location as scheduled and meets established attendance and scheduling requirements necessary to perform essential job functions.
- Adheres to ethical standards and Codes of Conduct established by the American Dental Association, State Board of Dental Examiners, and the Aviva Health.
- Attends required meetings, in-service trainings, and educational sessions.
- Follows all Aviva Health policies and procedures and maintains strict compliance with HIPAA and patient confidentiality requirements.
- Performs other related duties as assigned.
PROFESSIONAL QUALITIES:
- Demonstrates flexibility and professionalism while maintaining safe work practices and supporting departmental and community needs.
- Works independently with appropriate supervision, exercises sound judgment, and maintains attention to detail in completing assigned responsibilities.
- Promotes positive and respectful customer service to internal and external customers in a non-discriminatory, confidential, and professional manner.
QUALIFICATIONS:
- High school diploma or equivalent.
- Radiology and EFDA certification required.
- Basic Life Support (BLS) certification required or ability to be certified and maintain certification upon hire.
- Dental or EFDA experience preferred.
- Experience with electronic dental records preferred.
- Knowledge of dental procedures and procedure codes preferred.
- Ability to communicate clearly and professionally with patients, staff, and external partners, both verbally and in writing.
- Ability to accurately maintain and interpret records related to patient care and dental services.
- Ability to be cross-trained as a Dental Patient Services Representative.
WORKING CONDITIONS:
Must be able to perform the following physical requirements with or without an accommodation:
- In-person work during normal clinic hours; may require traveling to assist in other clinics.
- Remain in stationary position frequently throughout the day while performing clinical/administrative duties.
- Move or traverse frequently throughout the day in the clinic to perform clinical/administrative duties.
- Operate equipment frequently throughout the day using a computer, clinical, and lab equipment.
- Communicate information and ideas clearly and accurately so others will understand; interact with patients and staff clearly.
- Able to move or transport up to 25 pounds while using equipment and providing patient care.
- Typically work indoors in heat-controlled environment.
- OSHA Exposure Category – Category #1: Possible job-related exposure to blood and/or body fluids. Requires the appropriate use of personal protective equipment (PPE).
Aviva Health is an Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Aviva Health is a Drug-Free Workplace
To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.
