Top 10 Spa concierge Jobs in Napa, Ca

Spa Concierge
Napa Spa —Napa, CA
- $22 - $24 an hour
- Part-time
- Google Workspace
- 11+ years
- English
- Paid holidays
- Disability insurance
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SPA Concierge Full Time
TMR Operations, LLC —Napa, CA
- $18 an hour
- Weekends as needed
- Basic math
- Hotel
- Computer skills
1d
Spa Concierge - PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- Basic math
- Hotel
- Computer skills
1d
Spa Concierge
Boardwalk IG Management LLC —Yountville, CA
- $21 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Math
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Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Spa Experience Coordinator
FAIRMONT —Sonoma, CA
- $27 an hour
- Full-time
- High school
- Mid-level
- US work authorization
- Health insurance
- 401(k) matching
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Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $26 - $29 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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4d
Senior Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $30 - $35 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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4d
Guest Experience Coordinator
Boardwalk IG Management LLC —Yountville, CA
- $20 - $23 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Front Office Manager
MacArthur Place —Sonoma, CA
- $78,000 - $92,000 a year
- Weekends as needed
- 5 years
- Cash register
- Supervising experience
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Spa Guest Services Agent
Indian Springs Resort and Spa —Calistoga, CA
Responsible for performing efficient and accurate spa scheduling, greeting guests, service and retail sales, and of course outstanding guest service.
$21 an hour
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Reservations Specialist
Indian Springs Resort and Spa —Calistoga, CA
Answers all reservations related incoming calls in a friendly and courteous manner using proper telephone etiquette and using clear verbal English communication…
From $20 an hour
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Wellness Guide.
Panacea Luxury Spa Boutique —Columbus, OH
Our Wellness Guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience…
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Spa Concierge

Napa Spa -
Napa, CA

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Job Details

Part-time
$22 - $24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Cleaning and sanitation procedure implementation
Google Workspace
Proactive hotel and accommodations guest assistance
Spa experience
Phone communication
Service scheduling
Staff scheduling
Greeting customers
11+ years
Answering guest questions
Team scheduling
English
Managing hospitality teams
Financial issue resolution
Store opening/closing procedures
Team management
Invoice reconciliation
Cleaning
Billing issue inquiries
Productivity software
Business operations
Communication skills
Invoice dispute resolution
Entry level

Full Job Description

Pay Range: $22.00 – $24.00 per hour

Join Archer Hotel Napa as a Spa Concierge in a part-time role and help create a calm, welcoming, and elevated spa experience for every guest. This position supports daily spa operations and ensures guests receive attentive, seamless service aligned with our luxury hospitality standards.

Open availability on weekends and holidays is required. Preferred qualifications include one year of experience in spa or luxury hospitality, with a strong ability to support a serene spa environment and deliver exceptional guest service.

A distinctive boutique hotel nestled in downtown Napa, Archer Hotel Napa offers guests an indulgent experience with 183 luxurious rooms and suites, many featuring private balconies. Our amenities include the vibrant Sky & Vine Rooftop Bar, Water Deck, Rooftop Spa, Fitness Studio, and over 22,000 sq. ft. of versatile indoor and outdoor event spaces. As a AAA Four Diamond, Forbes Travel Guide Recommended property, we pride ourselves on thoughtful touches and local discoveries, consistently earning top rankings on trusted review sites.

Spa Concierge| JOB DESCRIPTION

LodgeWorks is actively hiring for a Spa Concierge

Who We Are:

LodgeWorks is a privately held hotel development and management company. While our name isnt on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.

Were thrilled to be considered indusry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe its because were grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe its because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job Overview:

The Spa Concierge is responsible for assisting the Spa Manager and Spa Supervisor overseeing the day-to-day operations of the spa. This includes but is not limited to greeting and checking in guests, scheduling guests, working with Spa Providers, and ensuring spa cleanliness and orderliness. The Spa Concierge performs a daily account of scheduling accuracy.

Your Day-to Day:

Ability to read, write, and speak conversantly in English using correct pronunciation and grammar.
Assist the Spa Manager in overseeing and supervising the day-to-day operations of the spa and the spa staff, ensuring a smooth flow of business.
Work daily with the Spa Provider team to assist with treatment preparation as needed.
Open and close the spa daily following the opening and closing procedures.
Efficiently and accurately schedule spa services in Meevo to maximize the schedule. Add providers to the schedule as needed and directed.
Respond to emails and phone calls in a timely way following spa standards.
Be able to answer guest questions regarding the spa menu, promoting health and wellness benefits of each treatment.
Review future appointments and detect any problems with spa scheduling. Oversee that lunches and blocks are scheduled accurately.
Clean the locker rooms regularly after guests depart and strictly adhere to all sanitation, cleaning and disinfecting guidelines before, during and after each shift.
Maintain a professional image at all times with a clean outfit, groomed nails, and proper hygiene. Always demonstrate a positive attitude, excellent communication skills, and appropriate speech and behavior with guests, hotel staff, and co-workers.
Reconcile treatment and billing discrepancies which occur during each shift, ensuring that Meevo and Lightspeed revenue numbers match 100%.
Work with other departments in the hotel to ensure accurate information is provided regarding the spa, spa menu and availability of appointments. Communicate with the Front Desk Manager and Concierge on various guest issues as needed.
Follow-up with the Spa Manager on all comments, suggestions and/or issues that arise.
Attend all spa meetings and training sessions as scheduled.
Perform other duties as directed or assigned.

Who you are:

A team player with a heart for hospitality.
You bring 13 years of concierge or guest experience in a spa, wellness, or boutique hospitality setting.
Youre naturally service-minded and take pride in creating thoughtful guest moments.
Youre comfortable with technology and move easily between Microsoft Office and Google Workspace.
You have a confident, warm approach to retail support and guest recommendations.
You stay composed and adaptable in a fast-paced, ever-evolving environment.
Youre highly organized, detail-oriented, and steady in how you manage priorities.
Youre available for a flexible schedule, including evenings, weekends, and holidays.
You communicate with clarity, care, and awareness of both guests and team needs.

Benefits:

We are proud to offer competitive wages and the following benefits for full-time employees:

PTO
Hotel & Restaurant discounts available at select LodgeWorks properties
Health, vision + dental benefits
401K plans with matching contributions
Paid holidays
Short Term Long Term Disability (company sponsored)
Referral bonuses
Flexible Spending Accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Brand: Napa Spa
Address: 1230 First Street Napa, CA - 94559
Property Description: Napa Spa
Property Number: 2340

Quick Apply

Refine Your Search

spa concierge jobs in napa, ca

Spa Concierge

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Spa Concierge - PT

Spa Concierge

Spa - Spa Concierge PT

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Estate Host Concierge

Senior Estate Host Concierge

Guest Experience Coordinator

Front Office Manager

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