Top 17 Client services associate Jobs in Naples, Fl

Client Experience Associate
PNC Financial Services Group —Naples, FL
- Full-time
- Office
- No degree
- In-person
- Wellness program
- Health savings account
Client Service Specialist
Moran Wealth Management —Naples, FL
- Research
- Mid-level
- Finance
- Paid parental leave
- Paid holidays
Client Support Specialist/Receptionist - Lamborghini Naples
Warren Henry Automotive Group —Naples, FL
- Full-time
- Dealership
- Trade school
- Associate's degree
Client Advisor (Full Time Sales Associate)
CH Carolina Herrera —Naples, FL
- From $18 an hour
- Full-time
- Spanish
- Merchandising
- Children
- Commuter assistance
- Health insurance
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2d
Senior Client Advisor
Naples Global Advisors —Naples, FL
- $90,000 - $150,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Registered Financial Client Associate
Benjamin F Edwards & Co —Naples, FL
- Full-time
- Research
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Client Specialist
Talbots —Estero, FL
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Client Care & Staffing Coordinator
ComForCare Home Health Care - Bonita Springs —Bonita Springs, FL
- $35,000 - $55,000 a year
- Full-time
- Customer service
- Medical office experience
- English
- Mileage reimbursement
- Tuition reimbursement
Quick Apply
Part Time Seasonal Client Associate - Miromar
Travis Mathew —Estero, FL
- Part-time
- Cash register
- Communication skills
- Entry level

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Client Experience Associate

PNC Financial Services Group -
Naples, FL

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Retail customer service procedures
Financial sales
Financial services customer support
Customer relationship building
Account maintenance
Financial transaction processing
Promoting bank products
Financial fraud detection
Client retention
Decision making
Customer engagement
Assisting with digital banking services
Risk & issue management
Solution selling approach
Customer interaction during outreach
Entry level
Retail sales
Industry knowledge of retail banking

Full Job Description

Job Profile

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Branch organization, you will be based in Naples, FL at the 1st Avenue branch (109 9th St S, Naples, FL 34102).

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically
Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

Refine Your Search

client services associate jobs in naples, fl

Client Experience Associate

Client Service Specialist

Client Support Specialist/Receptionist - Lamborghini Naples

Client Advisor (Full Time Sales Associate)

Senior Client Advisor

Registered Financial Client Associate

Client Specialist

Client Care & Staffing Coordinator

Part Time Seasonal Client Associate - Miromar

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