Top 614 Customer solutions specialist Jobs in Nashville, Tn

Customer Relations Specialist - Nashville
Urbanex Pest Control —Nashville, TN
- $16 - $22 an hour
- Full-time
- Background check
- Office
- In-person
- Paid holidays
- Dental insurance
Quick Apply
Customer Account Specialist
A.O. Smith —Ashland City, TN
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Claims Coordinator
Patriot Angels —Hendersonville, TN
- From $18.50 an hour
- Full-time
- Office
- Data entry
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Specialist (Part-Time)
Thomas and Company —Nashville, TN
- $16 - $19 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Customer Service Specialist
defi AUTO LLC —Nashville, TN
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
4d
Tier 2 Customer Support Specialist
HEALTHSTREAM INC —Nashville, TN
- $55,727 - $75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Travel
- Free parking
- Health savings account
Quick Apply
8d
Tier 1 Customer Support Specialist I
HEALTHSTREAM INC —Nashville, TN
- $19.47 - $27.25 an hour
- 8 hour shift
- Hybrid work
- SQL
- Bachelor's degree
- 1 year
- Free parking
- Health savings account
Quick Apply
8d
Customer Support Specialist
Checkr —Nashville, TN
- $16.83 - $21.16 an hour
- Hybrid work
- Office
- Fair chance
- 1 year
- Health insurance
- Dental insurance
Customer Support Specialist
North American Composites —Nashville, TN
- $24 - $27 an hour
- Full-time
- Oracle
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
16h
IT Support Specialist
ADDA Infusion —Nashville, TN
- $55,000 - $80,000 a year
- Full-time
- Google Workspace
- 1 year
- Communication skills
Quick Apply
Customer Service Specialist, I
Carrington Mortgage Holdings —Franklin, TN
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
2d
AR Specialist
Tennessee Orthopaedic Alliance —Brentwood, TN
- Remote
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Profit sharing
- Health insurance
Customer Success Specialist 1
Bonded Filter Company —Nashville, TN
- $24 - $29 an hour
- Bachelor of Science
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Specialist Bilingual
Philips —Nashville, TN
- $20 - $31 an hour
- Full-time
- Spanish
- Salesforce
- No experience needed
- Health savings account
- Employee stock purchase plan
Revenue Specialist, Denials (REMOTE)
EnableComp —Franklin, TN
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Computer literacy
Quick Apply
9d
Client Onboarding Specialist
CPI Card Group —Nashville, TN
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
TempForce Associate Access Specialist Start Date - 09/14/2026
Vanderbilt Health —Nashville, TN
- High school diploma or GED
- Continuous improvement
- Entry level
- Health insurance
Contract Vehicle Title and Registration Specialist - Remote - Nashville, TN
Anew Solutions —Nashville, TN
- $250 a day
- Contract
- Customer service
- Pass drug screening
- Mid-level
Quick Apply
Claims Specialist II - Veterans Disability Appeals
Allsup Employment Services —Nashville, TN
- $17 - $21 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Retail Support Specialist
DSI Systems —Nashville, TN
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply

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Customer Relations Specialist - Nashville

Urbanex Pest Control -
Nashville, TN

Quick Apply

Job Details

Full-time
$16 - $22 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Computer operation
Managing customer accounts
Customer relationship building
Email customer support
Promoting products
Account maintenance
Phone communication
Payment processing
Service scheduling
Customer satisfaction tracking
Post-sales issue resolution
Managing clients in a customer support role
Customer engagement
Client retention strategy
CRM system proficiency
Productivity software
Communication skills
Entry level
Office phone management
Quality data entry
Time management
Customer data entry

Full Job Description

Customer Relations Specialist

Nashville, TN

About Urbanex

Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to

providing superior service and building a culture of growth, development, and teamwork.

From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14

locations across the country. We're not just about eliminating pests; we're about building

relationships and exceeding customer expectations. Our technicians are friendly,

courteous, and always go the extra mile, as evidenced by our customer testimonials.

At Urbanex, people are our most valuable asset. We invest in training, offer career

development opportunities, and foster a supportive, inclusive work environment where

everyone can thrive. If you're looking to join a company that values its employees and is

committed to making a difference for our customers, Urbanex might be the perfect fit for

you!

Our Core Values

Play Like a Champion: We choose resilience, positivity, and determination, even when

it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and

pursue excellence in every situation.

Unwavering Character: We choose to do the right thing, regardless of the

consequences. We always show up wholeheartedly, embracing vulnerability and

inspiring others by being a good person.

Commit to Better: We wake up every day with the relentless desire to become better.

We face adversity head-on and inspire others to relate to challenges as opportunities for

growth.

Wholehearted Connection: We root for one another in success and failure. We build a

community where everyone feels seen, supported, and valued. We meet people where

they are and believe building bridges is better than burning them.

Belief is Contagious: We rise up by inspiring hope, giving people the freedom to

explore the journey of growth, and rewarding those with the courage to act on their

infinite potential,

About the Role

As a Customer Relations Specialist, you'll be the first point of contact for our customers at

our Nashville branch, playing a vital role in ensuring their satisfaction and

contributing to the branch's success. You will be a customer advocate, addressing

concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,

manage their time effectively, and prioritize a broad set of responsibilities. You will need to

be reliable, honest, hardworking, and maintain a high level of professionalism in all

interactions. Excellent communication skills, both written and verbal, are essential. This is

an in-office position.

Responsibilities

Answer incoming calls with enthusiasm and professionalism.

Schedule and reschedule service appointments, ensuring efficient routing and

technician availability.

Process customer payments accurately and securely, maintaining detailed records

in our CRM system.

Respond promptly and professionally to customer inquiries via phone, email, and

SMS.

Proactively follow up with customers to ensure their satisfaction and address any

concerns.

Educate customers about Urbanex's services, the importance of ongoing pest

control maintenance, and any available promotions.

Collaborate with branch managers and technicians to coordinate service routes

and resolve customer issues efficiently.

Handle customer retention tasks, including addressing concerns that might lead to

cancellations and proactively rescheduling appointments.

Provide feedback to branch managers on customer trends and issues to help

improve service delivery and identify areas for growth.

Assist branch managers with various tasks and projects as needed, demonstrating

flexibility and a willingness to support the team.

Maintain accurate and up-to-date customer records in our CRM system.

Qualifications

Strong customer service skills with a passion for helping others and resolving issues

effectively.

Excellent verbal and written communication skills, with the ability to communicate

clearly and professionally.

Exceptional organizational skills and the ability to manage multiple tasks

simultaneously, demonstrating strong time management and prioritization skills.

Solid problem-solving abilities and a knack for finding creative solutions to

customer challenges. A team player mentality with a willingness to collaborate and support colleagues in

a fast-paced environment.

Self-starter with the ability to work autonomously and take initiative.

Adaptability and a willingness to learn new systems and processes.

A positive attitude, strong work ethic, and a desire to contribute to a growing

company.

Proficiency in basic computer skills, including data entry and Microsoft Office Suite.

Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but

not required (we'll train you!).

Must be reliable, honest, and able to maintain a high degree of professionalism at

all times.

Must pass a background check and credit check due to the handling of customer

payments.

What We Offer

Competitive pay ranging from $16 to $22 per hour, based on experience.

Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!

Opportunity to work in a fast-growing company with a strong focus on employee

development.

A supportive, team-oriented work environment where your contributions are valued.

The chance to make a real difference in the lives of our customers by helping them

create a pest-free environment.

Why Urbanex?

Working at Urbanex means being part of a team that's passionate about protecting our

customers' homes and businesses from pests. It means having the opportunity to grow

your skills and advance your career in a supportive and dynamic environment. It means

making a difference in your community, one satisfied customer at a time.

#IST1

Quick Apply

Refine Your Search

customer solutions specialist jobs in nashville, tn

Customer Relations Specialist - Nashville

Customer Account Specialist

Claims Coordinator

Customer Experience Specialist (Part-Time)

Customer Service Specialist

Tier 2 Customer Support Specialist

Tier 1 Customer Support Specialist I

Customer Support Specialist

Customer Support Specialist

IT Support Specialist

Customer Service Specialist, I

AR Specialist

Customer Success Specialist 1

Customer Relations Specialist Bilingual

Revenue Specialist, Denials (REMOTE)

Client Onboarding Specialist

TempForce Associate Access Specialist Start Date - 09/14/2026

Contract Vehicle Title and Registration Specialist - Remote - Nashville, TN

Claims Specialist II - Veterans Disability Appeals

Retail Support Specialist

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